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1 room, 2 adults

Sheraton Santiago Hotel and Convention Center

4.5-star4.5 stars
Ave Santa Maria 1742, Santiago, Region Metropolitana, 1742, Chile

Luxury hotel with outdoor pool, connected to the convention centre, near Costanera Center
  • Free WiFi in the lobby
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Very Good8.2
Service
Fantastic service
Pool
Great pool
Location
Great location
Room
Great room
71See all 71 Hotels.com reviews
From 2,105 reviews

TripAdvisor Traveller Rating

Sheraton Santiago Hotel and Convention Center

from £98
  • Classic Room, 1 King Bed, City View
  • Classic Room, 2 Single Beds, City View
  • Classic Room, 1 King Bed, Pool View
  • Classic Room, 2 Single Beds, Pool View
  • Superior Room, 1 King Bed, City View
  • Superior Room, 2 Single Beds, City View
  • Superior Room, 1 King Bed, Pool View
  • Superior Room, 2 Single Beds, Pool View
  • Club Room, 1 King Bed, Business Lounge Access, City View
  • Club Room, Business Lounge Access, View
  • Executive Suite, 1 Bedroom, Business Lounge Access
  • Club Suite, 1 Bedroom, Business Lounge Access

What’s around Sheraton Santiago Hotel and Convention Center

Landmarks

  • Costanera Center (23-minute walk)
  • Andes (1-minute walk)
  • Sculpture Park (10-minute walk)
  • Santiago Cable Car: Oasis Station (13-minute walk)
  • Drugstore (13-minute walk)
  • Sernatur (13-minute walk)
  • Nescafé Theater of The Arts (14-minute walk)
  • Vivo Panorámico (15-minute walk)

Getting around

  • Santiago (SCL-Arturo Merino Benitez) 17-min drive
  • Santiago Central Station 18-min drive
  • Pedro de Valdivia Station 12-min walk
  • Manuel Montt Station 14-min walk
  • Los Leones Station 16-min walk
  • Self-parking (surcharge)
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 379 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details. The indoor pool at this property will be closed for maintenance on Mondays from now to July 31, 2019.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • WiFi and wired Internet access in rooms *

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking *

Offsite

  • Area shuttle within 50 km *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Outdoor pool
  • Ski-in/ski-out access
  • Outdoor tennis courts - 2
  • Spa services on site
  • Spa treatment room(s)
  • Playground on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Children's pool
  • Steam room
  • Sauna
Working away
  • Business centre
  • Conference space
  • Conference space size (feet) - 7575
  • Conference space size (meters) - 704
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Lift
  • ATM/banking
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • French
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Sleep Number by Select Comfort mattress
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Pay films
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

El Jardin Coffee Shop – This coffee shop specialises in international cuisine and serves lunch, dinner and light fare.

El Bohio – This poolside restaurant specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Lobby Bar – This cocktail bar only serves light fare. Happy hour is offered.

El Cid Restaurant – This restaurant specialises in international cuisine and serves lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting).

Sheraton Santiago Hotel and Convention Center’s small print

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Also known as

  • Sheraton Santiago Hotel
  • Sheraton Santiago
  • Santiago Sheraton
  • Sheraton Santiago Hotel Santiago
  • Sheraton Santiago
  • Sheraton Santiago Hotel
  • Sheraton Santiago Hotel Santiago

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • The national sales tax (19%) is charged at check-out to citizens of Chile regardless of the length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos (CLP)) and present a valid passport along with the migration card that they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a non-taxable guest.

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Self-parking costs CLP 15000 per day

Rollaway beds are available for CLP 40000.0 per stay

Buffet breakfast is offered for an extra charge of CLP 11000 for adults and CLP 11000 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of CLP 35000 per vehicle (one way)

WiFi is available in guestrooms for CLP 7240 per day (rates may vary)

Wired Internet access is available in guestrooms for CLP 7240 per day (rates may vary)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Very Good 8.2 From 71 reviews

Sheraton Santiago Hotel and Convention Center
Exceptional10.0
Excellent in every way, not much near the hotel
Really comfortable, nice pool, several excellent restaurants, and the view from the 21st floor bar is definitely worth seeing. Rooms are spacious, internet works well, staff is friendly and helpful. There is not much within walking distance of the hotel though.
, caRomance trip
Sheraton Santiago Hotel and Convention Center
Very Good8.0
Great wedding venue
Here for a wedding. The wedding venue was spectacular. There was some issues at check in, but they were resolved. Staff very pleasant. Rooms very comfortable. The hotel was near the places I needed to be.
, ca2 night family trip
Sheraton Santiago Hotel and Convention Center
Exceptional10.0
Great
Food is so good and waiters are amazing
Jean, us5 night business trip
Sheraton Santiago Hotel and Convention Center
Exceptional10.0
Good business choice
Very good hotel, comfortable, clean, good location, good food, great service. But still a bit pricey.
, us3 night business trip
Sheraton Santiago Hotel and Convention Center
Exceptional10.0
Great Business Hotel
Very nice hotel, very good for international business travel. A little bit on the expensive side considering it is Santiago.
Timothy, usBusiness trip

See all reviews

Sheraton Santiago Hotel and Convention Center

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