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1 room, 2 adults

Pacific Palms Resort

4-star4 stars
1 Industry Hills PkwyLos AngelesCA91744United States of America

Suburban resort in La Puente with golf course and spa
  • Free WiFi and free parking
  • Collect nightsFor every 10 nights, get 1 reward* night!
Very Good8.2
Great location
Great amenities
Fantastic service
Great room
685See all 685 reviews
From 354 reviewsTripAdvisor Traveller Rating

Pacific Palms Resort

from £130
  • Deluxe Room
  • Executive Room, Mountain View, Executive Level
  • Executive Room, City View, Executive Level
  • Deluxe Room, City View
  • Deluxe Room, Mountain View

At a glance

Key facts

Hotel size

  • This hotel has 292 rooms
  • This hotel is arranged over 11 floors


  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • No cribs (infant beds)


  • Pets allowed *


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free self parking

  • Valet parking *

  • Free RV/bus/truck parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Health club
  • Golf course on site
  • Full-service spa
  • Spa treatment room(s)
  • Golf lessons on site
  • Golf driving range on site
  • Golfing on site
  • Spa tub
  • Sauna
Working away
  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) -
  • Conference space size (meters) -
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LED TV
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Fridge (on request)
  • Microwave (on request)
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


The on-site spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Pacific Palms Resort’s small print

Also known as

  • Pacific Palms Resort City Of Industry
  • Pacific Palms Resort
  • Pacific Palms City Of Industry
  • Pacific Palms
  • Palms Pacific
  • Palms Pacific Resort
  • Palms Resort


The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests under 16 years old are not allowed in the spa.

Mandatory fees

Deposit: USD 50 per night

Optional extras

Valet parking costs USD 14 per night

Microwaves are available for USD 35 per night

Refrigerators are available for USD 35 per night

Rollaway beds are available for USD 35 per day

Breakfast costs between USD 10 and USD 18 per person (approximately)

Pets are allowed for an extra charge of USD 35 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

What’s around Pacific Palms Resort


  • Puente Hills Mall - 2.3 mi / 3.7 km
  • Babe Zaharias Golf Course - 2.4 mi / 3.8 km
  • La Puente City Hall - 2.4 mi / 3.9 km
  • La Puente City Park - 2.9 mi / 4.7 km
  • California State Polytechnic University Pomona - 8.3 mi / 13.3 km
  • South Hills Country Club - 4.5 mi / 7.2 km
  • Glendora Square - 4.7 mi / 7.5 km
  • West Covina City Hall - 5.2 mi / 8.4 km

Getting around

  • Ontario, CA (ONT-Los Angeles - Ontario Intl.) 32-min drive
  • Fullerton, CA (FUL-Fullerton Municipal) 32-min drive
  • Long Beach, CA (LGB-Long Beach Municipal) 39-min drive
  • Los Angeles, CA (LAX-Los Angeles Intl.) 49-min drive
  • Walnut Industry Station 15-min drive
  • Baldwin Park Station 20-min drive
  • El Monte Station 22-min drive
  • Free self parking
  • Valet parking (surcharge)
  • Free RV, bus, and truck parking

Recent reviews

Very Good 8.2 From 685 reviews

Pacific Palms Resort
Very Good8.0
it is okay
It's rediculous for me booked 2 rooms for 3 nights each, but finally fail to collect even one night. nice hotel, looks new, though the room facilities were not that new. receptionists were nice.
Shuzhen, gb3 night romance trip
Pacific Palms Resort
Great trip
Our trip was amazing at this hotel can’t wait to try to stay there again
Richard, us1 night trip
Pacific Palms Resort
Great city and mountain views. Clean and comfortable.
A Traveller, us3 night trip
Pacific Palms Resort
It was good until the last night stay
We stayed for 4 nights. On the 4th night, the hotel set up a party in the court yard which right outside our room. It was super loud the whole evening until mid night and we could not sleep at all. We called front desk and were just given a ear plug to solve the issue. Our family planned a long trip the next day which we need to get very early in the morning. We closed tight the window but it still very loud. I called and tried to talk to the front desk supervisor marissa but I was put on hold for over 15 mins and I was still ignored on the phone. I would appreciate if they could have informed us that there was going to have a loud party close to our room when we checked in the hotel then we could have plan differently for our day trip to adjust our rest time.
Nikkie, us4 night trip
Pacific Palms Resort
Nice and clean
A Traveller, us2 night trip

See all reviews

Pacific Palms Resort

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