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1 room, 2 adults

Pacific Palms Resort

4-star4 stars
1 Industry Hills PkwyLos AngelesCA91744United States of America

Suburban resort in La Puente with golf course and spa
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Very Good8.2
Location
Great location
Service
Fantastic service
Room
Great room
Comfort
More comfort would be nice
746See all 746 Hotels.com reviews
From 366 reviewsTripAdvisor Traveller Rating

Pacific Palms Resort

from £132
  • Deluxe Room
  • Executive Room, Mountain View, Executive Level
  • Executive Room, City View, Executive Level
  • Deluxe Room, City View
  • Deluxe Room, Mountain View

What’s around Pacific Palms Resort

Landmarks

  • Puente Hills Mall - 2.3 mi / 3.7 km
  • Babe Zaharias Golf Course - 2.4 mi / 3.8 km
  • La Puente City Hall - 2.4 mi / 3.9 km
  • La Puente City Park - 2.9 mi / 4.7 km
  • California State Polytechnic University Pomona - 8.3 mi / 13.3 km
  • South Hills Country Club - 4.5 mi / 7.2 km
  • Glendora Square - 4.7 mi / 7.5 km
  • West Covina City Hall - 5.2 mi / 8.4 km

Getting around

  • Ontario, CA (ONT-Los Angeles - Ontario Intl.) 32-min drive
  • Fullerton, CA (FUL-Fullerton Municipal) 32-min drive
  • Long Beach, CA (LGB-Long Beach Municipal) 40-min drive
  • Los Angeles, CA (LAX-Los Angeles Intl.) 49-min drive
  • Walnut Industry Station 15-min drive
  • Baldwin Park Station 20-min drive
  • El Monte Station 22-min drive
  • Free self-parking
  • Valet parking (surcharge)
  • Free motorhome, coach and lorry parking

About Pacific Palms Resort

Spa hotel near L.A. with golf courses and stunning views

Great L.A. views and golf
Golfers can find plenty to love at Pacific Palms Resort, home to challenging courses and an onsite learning facility. If you don't golf, you can still enjoy stunning views of the San Gabriel Mountains from your balcony by day and sparkling L.A. city lights at night.

2 ways to relax on site
You can unwind with a Pacific Palms spa treatment, surrounded by trickling waterfalls, clutches of bamboo, and classic sculptures, or you can request an in-room massage. Guests can also enjoy mountain views while kicking back at the hotel's heated, hilltop pool and hot tub.

Red is diners' favorite
Guests praise Red, where you can order a juicy steak and a glass of wine or a Kobe burger and a beer. You can sit inside or by the outdoor stone fire pit. Karaoke and drinks are on the menu at Hot Spot Lounge, and you can enjoy a delicious breakfast, lunch, or dinner at Cima.

WiFi and a minibar
Spacious guestrooms have free WiFi. When it's time to relax, comfy robes and well-stocked minibars are both available in guestrooms. You can watch cable TV or enjoy the view from the floor-to-ceiling balcony windows.

At a glance

Key facts

Size

  • 292 rooms
  • Arranged over 11 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

  • Valet parking *

  • Free Motorhome/coach/lorry parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the resort

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Health club
  • Golf course on site
  • Full-service spa
  • Spa treatment room(s)
  • Golf lessons on site
  • Golf driving range on site
  • Golfing on site
  • Spa tub
  • Sauna
Working away
  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) -
  • Conference space size (meters) -
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • Chinese
  • Spanish

In the apartment

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LED TV
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Fridge (on request)
  • Microwave (on request)
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Pacific Palms Resort’s small print

Also known as

  • Pacific Palms Resort City Of Industry
  • Pacific Palms Resort
  • Pacific Palms City Of Industry
  • Pacific Palms
  • Pacific Palms Hotel City Of Industry
  • Pacific Palms City Of Industry
  • Palms Resort

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests under 16 years old are not allowed in the spa.

Mandatory fees

Deposit: USD 50 per night

Optional extras

Valet parking costs USD 14 per night

Microwaves are available for USD 35 per night

Refrigerators are available for USD 35 per night

Rollaway beds are available for USD 35 per day

Breakfast costs between USD 10 and USD 18 per person (approximately)

Pets are allowed for an extra charge of USD 40 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Very Good 8.2 From 746 reviews

Pacific Palms Resort
Very Good8.0
it is okay
It's rediculous for me booked 2 rooms for 3 nights each, but finally fail to collect even one night. nice hotel, looks new, though the room facilities were not that new. receptionists were nice.
Shuzhen, gb3 night romance trip
Pacific Palms Resort
Very Good8.0
Easy process start to finish!
Uneventful which is just what I needed! Thank you!
Luis, us1 night trip
Pacific Palms Resort
Very Good8.0
Hotel staff are friendly and eager to help. The room was clean and in good condition. My chair was broken and wouldn't raise/lower, but didn't bother me enough to inform the staff to get it corrected. Lack of a microwave and usable refrigerator space (refrigerator is pre-stocked with drinks at high prices) leaves a bit to be desired. A microwave can be loaned to the room for $30/day, so cheaper to buy one at a local Walmart and leave there for any extended stay. Wifi is about average for a hotel of this size, not slow, but not fast either. They do have two networks per floor to assure a decent connection wherever your room is located. The rest of the hotel is great. Common areas are clean and appeasing, good food and drinks. The rooms are quiet and the view is great, overlooking the surrounding city from on top of a hill in the middle of the golf courses. Not too much area to walk around though as all the trails are reserved for those playing golf. The fire pit and landscaping outside the hotel are amazing, offering a great setting for dinner or just walking around. The pool is nicely secluded with greenery.
Michael, us7 night trip
Pacific Palms Resort
Poor2.0
Unhappy experienc
After staying in one night,I found there is a hole & water leaking stain on the the shower ceiling which you can tell it is not happened in one day,and the sink not hv hot water comes out. My question is why they didn't co the room condition before they release room to any of the customers, especially people in business trip ,the schedule is always tight.
A Traveller, us2 night trip
Pacific Palms Resort
Exceptional10.0
Great but needs new thermostats
One suggestion would be to update the thermostat in the room so the people can tell what it is set on.
Jodi, us1 night trip

See all reviews

Pacific Palms Resort

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