Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Honolulu, Hawaii, United States of America
1 room, 2 adults

Sheraton Princess Kaiulani

3.5-star3.5 stars
120 Kaiulani Ave, Honolulu, HI, 96815, United States of America

Adventure hotel with outdoor pool, connected to a shopping centre, near Waikiki Beach
  • Free WiFi in the lobby
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Anyone travelling to Hawaii is required to have a government Safe Travels account and self-quarantine for 14 days. Some travellers may be exempt from quarantine with proof of a negative COVID-19 test taken within 72 hours of departure. Find out more

  • Staff at the front desk were very experienced, knowledgable, helpful and friendly.…Nov 24, 2019
  • I didn't have any issues with the hotel. They had an ice room on our floor which was…Jul 16, 2019

Sheraton Princess Kaiulani

from £161
  • Room, 2 Double Beds, Non Smoking (Kaiulani Wing)
  • Room, 2 Double Beds, Non Smoking, Pool View (Princess)
  • Room, 1 King Bed, Non Smoking, Pool View (Princess)
  • Room, 2 Double Beds, Non Smoking, Partial Ocean View
  • Room, 2 Double Beds, Non Smoking (Skyline)
  • Room, 1 King Bed, Non Smoking, View (Skyline View)
  • Room, 2 Double Beds, Non Smoking, Ocean View (Princess Ocean Double)
  • Room, 1 King Bed, Non Smoking, Ocean View (Princess Ocean King)
  • Premier Room, 2 Double Beds, Non Smoking, Ocean View (Premier Ocean Double)
  • Premier Room, 1 King Bed, Non Smoking, Ocean View
  • Room, 2 Double Beds, City View, Tower
  • Room, 1 King Bed, City View, Tower
  • Room, 1 King Bed, Partial Ocean View, Tower (Ainahau Tower)
  • Room, 2 Double Beds, Ocean View, Tower
  • Room, 1 King Bed, Ocean View, Tower
  • Larger Guest room, 1 King, Ocean view, Ainahau Tower

What’s around Sheraton Princess Kaiulani

Landmarks

  • In Waikiki
  • Waikiki Beach - 2-minute walk
  • International Market Place - 3-minute walk
  • Royal Hawaiian Center - 6-minute walk
  • Honolulu Zoo - 12-minute walk
  • Hawaii Convention Center - 23-minute walk
  • Ala Moana Center - 35-minute walk
  • Ala Moana Beach Park - 38-minute walk

Getting around

  • Honolulu, HI (HNL-Daniel K. Inouye Intl.) 18-min drive
  • Kapolei, HI (JRF-Kalaeloa) 37-min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 1,000 rooms
  • This hotel is arranged over 29 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • Anyone travelling to Hawaii is required to have a government Safe Travels account and self-quarantine for 14 days. Some travellers may be exempt from quarantine with proof of a negative COVID-19 test taken within 72 hours of departure.
Front desk staff will greet guests on arrival. Anyone traveling to Hawaii is required to have a government Safe Travels account and self-quarantine for 14 days. Beginning October 15, travelers who have proof of a negative COVID-19 test taken no more than 72 hours before arriving are exempt from quarantine.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self-parking* on site

  • Electric car charging point

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
Working away
  • 24-hour business centre
  • Number of meeting rooms - 5
  • Conference space
  • Conference space size (feet) - 14451
  • Conference space size (meters) - 1343
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 3
  • Year Built – 1955
  • Lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Visual fire alarm
  • Lever door handles
Languages Spoken
  • Chinese
  • English
  • Italian
  • Japanese
  • Korean

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • Balcony
Freshen up
  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch TV
  • Pay films
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Fridge
  • Microwave (on request)
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Pikake Terrace – This poolside restaurant specialises in Italian cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Splash Bar and Bento – This poolside bar specialises in American cuisine and serves lunch and dinner. Happy hour is offered. Open daily.

Te Moana Nui Show – This theme restaurant only serves dinner. Open selected days.

Recreation

On Site

  • Fitness facilities

Nearby

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby

Sheraton Princess Kaiulani’s small print

Also known as

  • Sheraton Princess Kaiulani Hotel Honolulu
  • Sheraton Princess Kaiulani Hotel Honolulu
  • Princess Kaiulani Hotel
  • Sheraton Honolulu
  • Sheraton Hotel Princess Kaiulani
  • Sheraton Princess Kaiulani Hawaii/Honolulu
  • Sheraton Princess Kaiulani Hotel
  • Sheraton Princess Kaiulani Honolulu
  • Sheraton Princess Kaiulani Hotel Honolulu
  • Sheraton Princess Kaiulani Hotel
  • Sheraton Princess Kaiulani Honolulu
  • Sheraton Princess Kaiulani
  • Sheraton Hotel Princess Kaiulani
  • Sheraton Princess Kaiulani Hawaii/Honolulu
  • Princess Kaiulani Hotel
  • Sheraton Princess Kaiulani Hotel
  • Sheraton Princess Kaiulani Honolulu

Policies

State tax ID - W54801500-01

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Pool access available from 8:00 AM to 7:00 PM
  • Guests can rest easy knowing that there's a smoke detector on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

    Contactless check-out is available.

    The property affirms that it follows sanitisation practices of COVID-19 Health & Safety Standards (Hawai'i - USA) and Commitment to Clean (Marriott) guidelines.

    The property affirms that it adheres to the Ecolab (third-party expert - Global) sanitisation guidelines.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property before arrival on the number on the booking confirmation.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    • Resort fee: USD 37.93 per accommodation, per night

    Resort fee inclusions:

    • Beach loungers
    • Beach towels
    • Nearby fitness centre access
    • Internet access (may be limited)
    • Newspaper
    • Phone calls (may be limited)
    • In-room safe
    • In-room coffee
    • Additional inclusions

    Optional extras

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Self-parking costs USD 35.00 per day

    Microwaves are available for USD 10 per day

    Safes in guestrooms can be used for USD 50 per stay

    Buffet breakfast is offered for an extra charge of USD 31.00 for adults and USD 31.00 for children (approximately)

    Airport shuttle service is offered for an extra charge of USD 16.00 per person (one-way)

    WiFi is available in guestrooms for USD 14.95 per day (rates may vary)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Sheraton Princess Kaiulani

    • Does Sheraton Princess Kaiulani offer free cancellation for a full refund?
      Yes, Sheraton Princess Kaiulani does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is Sheraton Princess Kaiulani currently open?
      This property is closed from 24 March 2020 to 8 September 2020 (dates subject to change).
    • What are the cleanliness and hygiene measures currently in place at Sheraton Princess Kaiulani?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Sheraton Princess Kaiulani?
      Yes. Self-parking costs USD 35.00 per day. Electric car charging is available.
    • Is there a pool at Sheraton Princess Kaiulani?
      Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 7:00 PM.
    • Are pets allowed at Sheraton Princess Kaiulani?
      Sorry, pets aren't allowed, but service animals are welcome.
    • What are the check-in and check-out times at Sheraton Princess Kaiulani?
      You can check in from 3 PM to midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.
    • Are there restaurants at or near Sheraton Princess Kaiulani?
      Yes, there are 2 on-site restaurants, featuring al fresco dining, Italian cuisine and pool views. Nearby restaurants include Musubi Cafe Iyasume (3-min walk), Waikiki Park Heights (4-min walk) and Me's Bar-B-Que (4-min walk).
    • Is an airport shuttle service offered by Sheraton Princess Kaiulani?
      Yes, an airport shuttle is available. The charge is USD 16.00 per person one-way.

    Recent reviews

    Good 7.8 From 1,275 reviews

    Exceptional 10.0
    Totally enjoyed our stay again, the staff were excellent and very friendly
    gb25 night trip
    Exceptional 10.0
    Lovely Hotel, staff were friendly & always happy to help
    gb9 night trip
    Exceptional 10.0
    Night at Waikiki
    Fantastic. Lovely Hotel, a quick and very friendly check in process, room was plenty big enough, an upgraded room (free) to the 8th floor meant our pool view also became an ocean view room, which was very nice. Nice pool area, with poolside bar and restaurant, we used both. The beach is literally across the street. Staff on the whole site were very friendly always smiling. If in Honolulu again would definitely stay here
    Darren, gb1 night romance trip
    Good 6.0
    Excellent Location
    Location is excellent! On the main road in Waikiki and across the street from the beach. Room was very small, and seemed to be very little surface space to put anything down. Only one very uncomfortable chair in the room, and the balcony only had two chairs on it, could have done with a little table out there also. The room and hotel in general, feels a bit dated. Although some modernisation does seem to have taken place, they have missed key features that detract from the work that has been done. i.e, the bathrooms in the room are modern, but the light switches, door locks and AC units are old. The elevators were very jerky, giving an unsettling feeling every time you used them, and quite often one of the 2 (in the Kaiulani wing) was not working. I thought the resort fee was very high, I only used the internet and pool towels. But I suppose this was personal choice. It is certainly worth taking into account though, as the great deal that you may get on the room, is offset at check out when paying the resort fee. Overall I was satisfied with the hotel, and would definitely stay here again, and recommend it to anyone looking to stay in the heart of Waikiki.
    Simon, gb15 night trip
    Very good 8.0
    Everyone makes you feel welcomed, keep up the good work.
    us8 night family trip
    Exceptional 10.0
    Features included under resort fee were well worth it. We had portable router to use. Our house keeper was helpful and professional. Excellent location. Room decor was dated but clean.
    Bruce, ca7 night family trip
    Exceptional 10.0
    Perfect location to beach, restaurants and lots of shopping. Beautiful spot to stay at! Very nice pool area with bar right there.
    Shirley, ca14 night romance trip
    Exceptional 10.0
    Property was in a great location close to the beach and restaurants.
    au4 night trip
    Very good 8.0
    The bathroom is starting to show its age. Property could use some updating.
    us2 night romance trip
    Exceptional 10.0
    Location!
    Had a great time at the pool, location was amazing!
    us1 night family trip

    Sheraton Princess Kaiulani

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