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1 room, 2 adults

Sheraton New York Times Square Hotel

4-star4 stars
Great for familiesThis property has good facilities for families.
811 7th Ave, New York, NY, 10019, United States of America

4-star hotel with restaurant, near Broadway Theatre
  • Free WiFi in the lobby
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 11,114 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
Wellness
Great wellness & sports facilities
Service
Fantastic service
Comfort
More comfort would be nice

Sheraton New York Times Square Hotel

from £133
  • Traditional Room, 1 Queen Bed
  • Traditional Room, 1 King Bed
  • Traditional Room, 2 Double Beds
  • Superior Room, 1 King Bed
  • Superior Room, 2 Double Beds (High Floor)
  • Premier Room, 1 King Bed, City View (High Floor)
  • Premier Room, 2 Double Beds, City View (High Floor)
  • Club Room, 1 King Bed, Business Lounge Access
  • Club Room, 2 Double Beds, Business Lounge Access
  • Executive Suite, 1 Bedroom

What’s around Sheraton New York Times Square Hotel

Landmarks

  • In Midtown
  • Broadway Theatre (2-minute walk)
  • Ed Sullivan Theater (2-minute walk)
  • Carnegie Hall (4-minute walk)
  • Gershwin Theater (4-minute walk)
  • Times Square (5-minute walk)
  • Radio City Music Hall (5-minute walk)
  • Central Park (6-minute walk)

Getting around

  • New York, NY (LGA-LaGuardia) 26-min drive
  • New York, NY (JFK-John F. Kennedy Intl.) 40-min drive
  • Newark, NJ (EWR-Liberty Intl.) 31-min drive
  • Teterboro, NJ (TEB) 26-min drive
  • Linden, NJ (LDJ) 39-min drive
  • Caldwell, NJ (CDW-Essex County) 37-min drive
  • New York W 32nd St. Station 21-min walk
  • New York Grand Central Terminal Station 21-min walk
  • New York Penn Station 24-min walk
  • 7 Av. Station (E 53rd St.) 1-min walk
  • 50 St. Station (Broadway) 3-min walk
  • 49th St. Station 5-min walk

At a glance

Key facts

Hotel size

  • This hotel has 1,780 rooms
  • This hotel is arranged over 50 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only) *

  • Restrictions apply *

  • 1 per room (up to 40 lb)

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transport

Parking

  • Self parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • 24-hour fitness facilities
  • Fitness classes on site
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby
Working away
  • Business centre
  • Number of meeting rooms - 39
  • Conference space
  • Conference space size (feet) - 22534
  • Conference space size (meters) - 2093
  • Conference centre
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1962
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lever door handles
Languages Spoken
  • Chinese
  • English
  • German
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Hair dryer
Be entertained
  • 37-inch flat-screen TV
  • Pay films
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Hudson Market – This café specialises in American cuisine and serves lunch and dinner.

Starbucks - Library Bar – This café specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Sheraton New York Times Square Hotel’s small print

Also known as

  • Sheraton New York Times Square Hotel
  • Sheraton New York Times Square Hotel Hotel
  • Sheraton New York Times Square Hotel New York
  • Sheraton New York Times Square Hotel Hotel New York
  • Sheraton New York Times Square Hotel Hotel
  • Sheraton New York Times Square Hotel New York
  • Sheraton New York Times Square Hotel Hotel New York
  • Sheraton New York Times Square
  • Sheraton New York Hotel And Towers
  • Sheraton New York Hotel & Towers
  • Sheraton New York City
  • Sheraton Hotel New York
  • Sheraton New York Towers
  • New York City Sheraton
  • Sheraton New York Times Square

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation.

Parking height restrictions apply.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

The mandatory Destination Fee includes the following: USD 35 daily food and beverage credit for use in Hudson's Market, on in-room dining, or beverages at the Club Lounge (non-cumulative); choice of Gulliver's gate in Times Square, Ripley's Believe it or Not!, or City Sights New York Cruise - including Hop on/off (1 per day to be redeemed through the Tickets & Tours Desk); 20% discount at Landau on all regular priced merchandise; 1 daily fitness class with on-site instructor; enhanced wired internet and local, long distance, and international calls.

  • Destination fee: USD28.69 per accommodation, per night. This fee does not apply to children under 1 year of age.

Optional extras

Late check-out can be arranged for an extra charge of USD 150

Self-parking costs USD 65 per day

Extended parking costs USD 71 per day

Buffet breakfast is offered for an extra charge of USD 44.60 per person (approximately)

Pets are allowed for an extra charge of USD 75 per accommodation, per stay

WiFi is available in guestrooms for USD 16.95 per day (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very good 8.0 From 3,301 reviews

Good 6.0
Did not have room until 8pm, room was rushed with cleaning, coffee stains all over bathroom wall, came if when I wiped it off!!!
Christine, gb4 night family trip
Very good 8.0
Lovely staff for family of 4.
My children and I really enjoyed our stay however it was stated on hotel.com that the breakfast was included. When we arrived at the hotel breakfast is only included for 2 guests and not 4. Hotel.com didn’t include the hotel policy on our booking sheet. The hotel is ideally situated & a short walk to the heart of Times Square, Rockefeller Centre, Central Park, Bloomingdales and the Empire State Building. Staff were very friendly and helpful but be warned they take off a safety amount on your credit card to cover any possible expenses you may incurr. This is refunded when you leave. The floor in our room was wet and began to smell as time went on but the staff cleaned it for us. I found the staff at breakfast incredibly helpful and polite. They made my children and I feel very welcome. I would definitely recommend.
gbFamily trip
Poor 2.0
Old fashioned, mouldy and dishonest.
Good pointers: Helpful front desk when I got angry at the realisation of large sums of money being withdrawn and miss sold a package. Front desk manager, was helpful in cancelling the pending transaction- despite the sums being wrong.. I am also still waiting on my refund for the £245 transaction. I have just checked now and they are still withdrawing money! They made large sums of money transactions estimating £600 for $10 Fiji water from my debit card. Front desk manager was trying to be helpful ( was being patient as I explained what was going on). However, when typing up the money that was withdrawn from my account, the numbers weren't correct.. twice! Original check-in miss sold a package and failed to tell me about the destination fee. Also very patronising when I asked him to explain a point he had mentioned and to which his response was "You're a smart girl". Another person at the front desk, disputed the price of the adapter with me, when it was printed on their own minibar menu!!! The hotel is old fashioned and had a mould on the windows! The cleaners were very polite and friendly, but that level of cleaning is not down to them! They spot serving coffee after 2pm.
gb2 night business trip
Good 6.0
Quality management helped with problems during stay.
gb3 night business trip
Good 6.0
Good hotel
Helpful management staff assisted with problem. Generally a good hotel.
gb4 night business trip

Sheraton New York Times Square Hotel

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