Sheraton Hong Kong Hotel & Towers

Photo gallery for Sheraton Hong Kong Hotel & Towers

Primary image
Outdoor pool, pool umbrellas, pool loungers
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Overview of Sheraton Hong Kong Hotel & Towers

Sheraton Hong Kong Hotel & Towers

5-star property
Luxury hotel with 1 outdoor pools, connected to a shopping centre, near Victoria Harbour

8.6/10 Fabulous

1,001 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is £149
Price available on 4/11/2022
Map
20 Nathan Road, Tsim Sha Tsui, Kowloon
Main amenities
  • Daily housekeeping
  • Near the beach
  • 6 restaurants and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Valet parking
  • Spa tub
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
For families
  • Children stay free
  • Cots/infant beds (surcharge)
  • Babysitting (surcharge)
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom

Choose dates to view prices

About this area

What's nearby

  • In Tsim Sha Tsui
  • Kowloon Bay - 28 min walk
  • Victoria Harbour - 1 min drive
  • Hong Kong Convention and Exhibition Centre - 19 min drive
  • Lan Kwai Fong - 20 min drive
  • Ocean Park - 22 min drive
  • Repulse Bay - 25 min drive
  • Stanley Main Beach - 32 min drive
  • Hong Kong Disneyland - 27 min drive
  • Tai Po Old Market - 33 min drive

Getting around

  • Hong Kong International Airport (HKG) - 33 min drive
  • Hong Kong East Tsim Sha Tsui Station - 2 min walk
  • Hong Kong Tsim Sha Tsui Station - 4 min walk
  • Hong Kong Jordan Station - 16 min walk
  • Hong Kong Station - 25 min walk
  • Whampoa Station - 29 min walk

Restaurants

  • Khyber Pass Mess Club - 2 min walk
  • Unkai Japanese Cuisine - 3 min walk
  • The Delhi Club - 3 min walk
  • Wu Kong Shanghai Restaurant - 4 min walk
  • Nanhai no.1 - 4 min walk

About this property

Sheraton Hong Kong Hotel & Towers

5-star luxury hotel in the heart of Tsim Sha Tsui
You can look forward to a terrace, a shopping centre on site and a coffee shop/cafe at Sheraton Hong Kong Hotel & Towers. For some rest and relaxation, visit the sauna or the hot tub. Be sure to enjoy a meal at any of the 6 on-site restaurants, which feature ocean views and happy hour. Yoga classes and aerobics classes are offered at the gym; Sheraton Hong Kong Hotel & Towers also has dry cleaning/laundry services, 2 bars and a business centre. Free in-room WiFi and babysitting are available to all guests.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sunloungers and pool umbrellas
  • Buffet breakfast (surcharge), valet parking (surcharge) and limo/town car service
  • A 24-hour front desk, concierge services and a front desk safe
  • A porter/bellboy, a lift and a gift shop
  • Guest reviews speak well of the proximity to shopping
Room features
All 782 rooms boast comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menu and Laptop workspace. Guests reviews say good things about the overall comfort rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 40-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, fridges and microwaves

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 782 rooms
  • Arranged over 18 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Due to COVID-19, access to the swimming pool is available by reservation only. Each pool session is limited to 45 minutes with 25 persons at one time.
  • Due to COVID-19 restrictions, the steam room, sauna and spa tub are not available until further notice.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site valet parking (HKD 1920 per day)
  • Wheelchair-accessible parking and van parking on site
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11 AM on weekends
  • 6 restaurants
  • 2 bars/lounges
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children stay free
  • Babysitting (surcharge)

What to do

  • Fitness classes
  • Yoga classes
  • Shopping
  • Beach nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby

Working away

  • Business centre
  • Meeting room
  • Conference space (15043 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Shopping centre on site
  • Hot tub
  • Sauna

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Lever door handles

Languages

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
  • Japanese
  • Korean

Room amenities

Be entertained

  • Tablet computer
  • IPod docking station
  • 40-inch flat-screen TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Cot/infant bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone
  • Desk chair

Food and drink

  • Fridge
  • Microwave (on request)
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Celestial Court – This restaurant serves lunch and dinner. Reservations are required.
Unkai – This restaurant serves lunch and dinner. Reservations are required. Open daily.
Oyster & Wine Bar – This restaurant overlooks the ocean. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
The Café – This restaurant serves breakfast, lunch and dinner. Reservations are required. Open daily.
Sky Lounge – On-site bar. Happy hour is offered. Open daily.

Fees & policies

Refundable deposits

  • Deposit: HKD 1000.00 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of HKD 275.00 for adults and HKD 138.00 for children (approximately)

Renovations and closures

This property is undergoing renovations from 22 April 2022 to 31 December 2022 (completion date subject to change).
During renovations, the hotel will make every effort to minimise noise and disturbance.

Children & extra beds

  • Babysitting is available for an extra charge
  • Cots/infant beds are available for HKD 275.0 per night
  • Rollaway beds are available for HKD 550.0 per day

Parking

  • Valet parking costs HKD 1920 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, mobile payments and cash.

Mobile payment options include: Alipay.

Also known as

Sheraton Hong Kong Hotel & Towers
Sheraton Hong Kong Towers
Sheraton Hotel Hong Kong Towers
Sheraton Hong Kong Hotel Towers Kowloon
Sheraton Hong Kong Hotel Towers
Sheraton Hong Kong Towers Kowloon
Sheraton Hong Kong & Towers
Sheraton Hong Kong Hotel & Towers Hotel
Sheraton Hong Kong Hotel & Towers Kowloon
Sheraton Hong Kong Hotel & Towers Hotel Kowloon

Frequently asked questions

Does Sheraton Hong Kong Hotel & Towers offer free cancellation for a full refund?
Yes, Sheraton Hong Kong Hotel & Towers does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sheraton Hong Kong Hotel & Towers?
As of 6 Oct 2022, prices found for a 1-night stay for 2 adults at Sheraton Hong Kong Hotel & Towers on 27 Oct 2022 start from £125, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sheraton Hong Kong Hotel & Towers?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sheraton Hong Kong Hotel & Towers?
Yes, there's an outdoor pool.
Are pets allowed at Sheraton Hong Kong Hotel & Towers?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Sheraton Hong Kong Hotel & Towers?
Yes. Valet parking costs HKD 1920 per day. Parking spaces may be limited.
What are the check-in and check-out times at Sheraton Hong Kong Hotel & Towers?
You can check in from 3:00 PM - anytime. Check-out time is noon.
What is there to do at Sheraton Hong Kong Hotel & Towers and nearby?
Have fun with nearby activities such as hiking and practise your swing at the nearby golf course. Additional recreation on-site includes aerobics and yoga. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Sheraton Hong Kong Hotel & Towers also has 2 bars and a sauna, as well as a fitness centre.
Are there restaurants at or near Sheraton Hong Kong Hotel & Towers?
Yes, there are 6 on-site restaurants, featuring ocean views. Nearby restaurants include The Delhi Club (3-min walk), Wu Kong Shanghai Restaurant (4-min walk) and Nanhai no.1 (4-min walk).
What's the area around Sheraton Hong Kong Hotel & Towers like?
Sheraton Hong Kong Hotel & Towers is in Tsim Sha Tsui, a short 2-minute walk from Hong Kong East Tsim Sha Tsui Station and 3 minutes' walk from Victoria Harbour. Travellers say that this hotel is in a good location.

Overall score and ratings

8.6

Fabulous

8.7/10

Cleanliness

8.6/10

Staff & service

8.5/10

Amenities

8.2/10

Property conditions & facilities

7.7/10

Eco-friendliness

10/10 Exceptional

Max, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

RONG, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ho Tin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cheung, 1-night trip
Verified Hotels.com guest review

6/10 Good

Kwing Man, 1-night trip
Verified Hotels.com guest review

6/10 Good

Jasper, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

CHUNG HANG, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Kwok Keung Daniel, 1-night trip
Verified Hotels.com guest review

6/10 Good

TAT WING, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Kai wah, 1-night trip
Verified Hotels.com guest review