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1 room, 2 adults

Sheraton Grand Hotel & Spa, Edinburgh

5-starThis establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.
1 Festival Square, Edinburgh, Scotland, EH3 9SR, United Kingdom

Luxury hotel with spa, near Edinburgh Gin Distillery
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Pool
Great pool
Wellness
Great wellness & sports facilities
Bar
Bar is awesome
Value
Value for money could be better

Sheraton Grand Hotel & Spa, Edinburgh

from £108
  • Classic Room, 1 King Bed
  • Classic Room, 2 Single Beds
  • Room, 1 King Bed, View
  • Room, 2 Single Beds, View
  • Club Room, 1 King Bed
  • Club Room, 2 Single Beds
  • Club Room, 1 King Bed, View
  • Club Room, 2 Single Beds, View
  • Classic Suite, 1 King Bed
  • Suite, 1 King Bed, View
  • Club Suite, 1 King Bed
  • Club Suite, 1 King Bed, View
  • Grand Suite, 2 Bedrooms, View

What’s around Sheraton Grand Hotel & Spa, Edinburgh

Top spots nearby

Recommended by this property

  • Edinburgh Gin Distillery (3-minute walk)
  • Edinburgh Castle (5-minute walk)
  • National Museum of Scotland (9-minute walk)
  • Real Mary King's Close (9-minute walk)
  • The Meadows (11-minute walk)
  • Royal Mile (12-minute walk)
  • Pickering's Gin Distillery (15-minute walk)
  • Arthur's Seat (21-minute walk)
  • Royal Yacht Britannia (41-minute walk)

Getting around

  • Edinburgh (EDI) 21-min drive
  • Edinburgh Haymarket Station 11-min walk
  • Edinburgh Waverley Station 17-min walk
  • Slateford Station 8-min drive

At a glance

Key facts

Hotel size

  • This hotel has 269 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Health club
  • Sauna
Working away
  • 24-hour business centre
  • Number of meeting rooms - 14
  • Conference space
  • Conference space size (feet) - 16636
  • Conference space size (meters) - 1546
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Year Built – 1985
  • Lift
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Grab bar - in bathtub
  • Lever door handles
Languages Spoken
  • Chinese
  • Dutch
  • English
  • French
  • German
  • Italian
  • Polish
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 94-cm LCD TV
  • Pay films
  • Premium TV channels
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

One Spa has 17 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a mud bath, a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

One Square – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

One Square – On-site bar. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Sheraton Grand Hotel & Spa, Edinburgh’s small print

Also known as

  • Sheraton Grand Hotel Edinburgh
  • Edinburgh Grand Hotel Sheraton
  • Sheraton & Spa, Edinburgh
  • Sheraton Grand Hotel & Spa, Edinburgh Hotel
  • Sheraton Grand Hotel & Spa, Edinburgh Edinburgh
  • Sheraton Grand Hotel & Spa, Edinburgh Hotel Edinburgh
  • Sheraton Grand Hotel & Spa
  • Sheraton Grand Hotel And Spa
  • Sheraton Grand Hotel Edinburgh
  • Edinburgh Grand Hotel Sheraton
  • Sheraton Grand Hotel & Spa, Edinburgh Hotel
  • Sheraton Grand Hotel
  • Sheraton Grand Hotel & Spa, Edinburgh Edinburgh
  • Sheraton Grand Hotel & Spa, Edinburgh Hotel Edinburgh
  • Sheraton Grand Edinburgh
  • Sheraton Grand
  • Sheraton Spa Edinburgh
  • Sheraton Grand Hotel & Spa Edinburgh, Scotland
  • Sheraton Edinburgh
  • Edinburgh Sheraton Spa
  • Sheraton Grand Hotel And Spa

Policies

Children under 16 years old are allowed in the swimming pool Monday to Friday 3-5 PM and Saturday to Sunday 08:30-09:30 AM, and 3-5 PM and must be accompanied by an adult. For more details, please contact the property using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility or spa tub.

Guests under 16 years old are not allowed in the spa.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Facility access costs GBP 35 per person. Facilities include a spa and a spa tub.

Self-parking costs GBP 15 per night

Full breakfast is offered for an extra charge of GBP 22 for adults and GBP 5.99 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Superb 9.2 From 456 reviews

Very good 8.0
t as good as before
Regularly stay at this lovely hotel. Always been one of our favourites but I felt this time it had changed quite a bit. Many more signs of cost cutting. We ordered breakfast to our room and it was pretty terrible to be honest. Cooked breakfast was cold, apple juice was off, no salt and pepper, just nowhere as nice as it has been in the past. Staff however are fantastic, hotel is beautiful and very clean. Spa is brilliant so overall a fantastic hotel, just hope they get back to the standards that they used to have.
Michael, gb1 night trip
Fair 4.0
Dirty bed linen and mites
I awoke to flea bites on my person. When I threw the bedcovers back to investigate I discovered that the bed linen was in fact dirty with black footprints on the duvet cover. I was quite disgusted, I had turned a blind eye to how dusty the room was but in hindsight I should have said something earlier about that. The room was obviously not being kept as clean as it should be, particularly being the prestigious hotel chain it is. I informed front desk staff and the duty manager took a photo of my wrist which had inflamed flea bites on it, she was horrified and we were informed that they would take care of our bill and apologised profusely. I was sent emails from various personnel informing that this was being looked into, and that I would be receiving a refund. Today I was told I was not entitled to one, that they had offered me enough compensation by paying my lunch bill! Two bowls of soup!! They informed that they had pest control in the hotel and did not find anything untoward in room 411. Really?! I still have flea bite marks from my stay in this hotel, and apparently this does not warrant a refund. I would not recommend this hotel, it looks beautiful but it’s filthy and there are bugs in the bed of room 411. Front of house are very good at listening and proferring apologies, but not good at following through with commitments made. Questioning my claim despite proof. Would you expect to pay to stay in a room with dirty bedding and mites that bite you?? I think not.
gbRomance trip
Exceptional 10.0
A fantastic hotel for a visit in Edinburgh.
My wife and I visited Edinburgh for 4 nights and stayed at Sheraton Spa Hotel. In short the stay was fantastic, we were very happy with everything. Our room had a view out on the square in front of the hotel and we could see the castle from our window. The room facilites were excellent, spacious and elegant. we had both a bathtub and shower which was nice, a super comfy bed and high quality bed sheets. First day we went to the spa, highly recommend an upgrad to include the hot tub on the veranda, absolutely gorgeous to float around on the bubles and relax. Spa treatment was fantastic, I got a whole body massage and my wife opted for a facial massage, both were very good, extremely relaxing atmosphere and very professional staff. We didn´t go to the breakfast during our stay so cannot give any comments on that. We did spend some time at the hotel bar and this was extremely cosy, nice sitting arrangement and very nice to sit and enjoy converstion and some refreshments. Location of the hotel is perfect, dead center, walking distance to the castle, shopping street, old town and new town, absolutely perfect location and area is clean and nice. Room service was very good and staff in the lobby very helpful with any of our requests, arranging tours or whatever we needed. Scots are in general extremely polite and nice people. We can only give our highest recommendation for both the Sheraton spa hotel as well as visiting the city of Edinburgh
Baldvin, no4 night romance trip
Exceptional 10.0
Spa One is incredible! Been to many spas but never experienced one like this. It is worth the extra charge for the thermal suite. The entire staff of the hotel - front desk, restaurant, spa, room service, bellman were wonderful! Would highly recommend when in Edinburgh!
usFamily trip
Exceptional 10.0
Upscale comfort easy access to sights and shopping
As we were only spending a few days in Edinburgh (and didn't want to spend anymore time driving on the left in crazy city traffic) we were pleasantly surprised to find the Sheraton so conveniently located for walking. The entrance to Edinburgh Castle is within a few blocks north, and many blocks of shopping and restaurants to the east with public transit stops taking you anywhere else are very close by. Although, you may never want to eat anywhere but the hotel! The food is wonderful at the restaurant. We reserved Castle View rooms and were not disappointed. The rooms were comfortable and modern if a bit smaller than we're used to in the States, but average size for the U.K., and have USB plugs as well as one American wall plug in the walls. My only slight caution is in regard to the bathrooms. The bathrooms are glassed in boxes, modern, with showers and tubs and mood lighting (the mood lighting is throughout the room) and are very nice. The glass for the walls is whitened except for a few inches near the bottom and the top which are clear glass. Also, one of the doors (there are two--one at each end of the bathroom) pivots and also serves as the door to close off the toilet. All these things are cool and modern but not very private if you're sharing a room with someone, so if you'd be uncomfortable with less bathroom privacy, I'd recommend getting connecting rooms. That said, we loved are Sheraton Grand experience and will definitely return when we come to Edinburgh.
K, usOther trip

Sheraton Grand Hotel & Spa, Edinburgh

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