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Sheraton Grand Hotel & Spa, Edinburgh

5-starThis establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.
1 Festival Square, Edinburgh, Scotland, EH3 9SR, United Kingdom

Luxury hotel with spa, near Edinburgh Gin Distillery
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 3,461 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
Wellness
Great wellness & sports facilities
Room
Great room
Breakfast
Tasty breakfast

Sheraton Grand Hotel & Spa, Edinburgh

from £187
  • Classic Room, 1 King Bed
  • Classic Room, 2 Single Beds
  • Room, 1 King Bed, View
  • Room, 2 Single Beds, View
  • Club Room, 1 King Bed
  • Club Room, 2 Single Beds
  • Club Room, 1 King Bed, View
  • Club Room, 2 Single Beds, View
  • Classic Suite, 1 King Bed
  • Suite, 1 King Bed, View
  • Club Suite, 1 King Bed
  • Club Suite, 1 King Bed, View
  • Grand Suite, 2 Bedrooms, View

What’s around Sheraton Grand Hotel & Spa, Edinburgh

Top spots nearby

Recommended by this property

  • Edinburgh Gin Distillery (3-minute walk)
  • Edinburgh Castle (5-minute walk)
  • National Museum of Scotland (9-minute walk)
  • Real Mary King's Close (9-minute walk)
  • The Meadows (11-minute walk)
  • Royal Mile (12-minute walk)
  • Pickering's Gin Distillery (15-minute walk)
  • Arthur's Seat (21-minute walk)
  • Royal Yacht Britannia (41-minute walk)

Getting around

  • Edinburgh (EDI) 21-min drive
  • Edinburgh Haymarket Station 11-min walk
  • Edinburgh Waverley Station 17-min walk
  • Slateford Station 6-min drive

At a glance

Key facts

Hotel size

  • This hotel has 269 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Health club
  • Sauna
Working away
  • 24-hour business centre
  • Number of meeting rooms - 14
  • Conference space
  • Conference space size (feet) - 16636
  • Conference space size (meters) - 1546
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Year Built – 1985
  • Lift
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • Separate dining area
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 94-cm LCD TV
  • Pay films
  • Premium TV channels
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Spa

One Spa has 17 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a mud bath, a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

One Square – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

One Square – On-site bar. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Sheraton Grand Hotel & Spa, Edinburgh’s small print

Also known as

  • Sheraton Grand Hotel Edinburgh
  • Edinburgh Grand Hotel Sheraton
  • Sheraton Grand Hotel
  • Sheraton Grand Edinburgh
  • Sheraton Grand
  • Sheraton Spa Edinburgh
  • Sheraton Grand Hotel & Spa Edinburgh, Scotland
  • Sheraton Edinburgh
  • Edinburgh Sheraton Spa
  • Sheraton Grand Hotel And Spa

Policies

Children under 16 years old are allowed in the swimming pool Monday to Friday 3-5 PM and Saturday to Sunday 08:30-09:30 AM, and 3-5 PM and must be accompanied by an adult. For more details, please contact the property using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility or spa tub.

Guests under 16 years old are not allowed in the spa.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Facility access costs GBP 35 per person. Facilities include a spa and a spa tub.

Self-parking costs GBP 15 per night

Full breakfast is offered for an extra charge of GBP 22 for adults and GBP 5.99 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Superb 9.2 From 389 reviews

Exceptional 10.0
Great for girls weekend in adjoining club rooms
Four friends stayed two nights in adjoining club rooms. The adjoining rooms where great to keep the social chat going late into the night. The rooms where clean and a good size the beds where all comfortable. The only downside of these rooms was the bathrooms which where boxed within a frosted glass cubicle very strange and little privacy! We enjoyed the use of the club lounge where we had drinks and snacks also breakfast which was good. The staff there where extremely friendly and helpful. We also enjoyed the use of the spa and treatments. Very easy to walk around edinburgh good location. This was our second stay in the club rooms at this hotel and we will be back.
gbTrip with friends
Fair 4.0
Dirty bed linen and mites
I awoke to flea bites on my person. When I threw the bedcovers back to investigate I discovered that the bed linen was in fact dirty with black footprints on the duvet cover. I was quite disgusted, I had turned a blind eye to how dusty the room was but in hindsight I should have said something earlier about that. The room was obviously not being kept as clean as it should be, particularly being the prestigious hotel chain it is. I informed front desk staff and the duty manager took a photo of my wrist which had inflamed flea bites on it, she was horrified and we were informed that they would take care of our bill and apologised profusely. I was sent emails from various personnel informing that this was being looked into, and that I would be receiving a refund. Today I was told I was not entitled to one, that they had offered me enough compensation by paying my lunch bill! Two bowls of soup!! They informed that they had pest control in the hotel and did not find anything untoward in room 411. Really?! I still have flea bite marks from my stay in this hotel, and apparently this does not warrant a refund. I would not recommend this hotel, it looks beautiful but it’s filthy and there are bugs in the bed of room 411. Front of house are very good at listening and proferring apologies, but not good at following through with commitments made. Questioning my claim despite proof. Would you expect to pay to stay in a room with dirty bedding and mites that bite you?? I think not.
gbRomance trip
Exceptional 10.0
Perfect location in central Edinburgh. Will be back. Great beds!
Guy, gb1 night business trip
Exceptional 10.0
Fantastic
Hotel is superb, excellent service and facilities.
gbRomance trip
Exceptional 10.0
Best breakfast choice I’ve ever seen
Great stay, shamenit was only one night. Lovely comfortable sleep and a nice quiet hotel at night. Check in and out was fine, although seemed fairly slow process for some people. Breakfast is possibly the best choice I’ve ever seen in a hotel. Amazing, fresh and delicious.
Joanne, gb1 night romance trip

Sheraton Grand Hotel & Spa, Edinburgh

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