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Sheraton Grand Hotel & Spa, Edinburgh

Luxury hotel with spa, near Edinburgh Gin Distillery

  • Free WiFi
From
£172

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  • Sheraton Grand Hotel & Spa, Edinburgh
  • Sheraton Grand Hotel & Spa, Edinburgh
  • Outdoor Pool
  • Outdoor Pool
  • Sheraton Grand Hotel & Spa, Edinburgh
Sheraton Grand Hotel & Spa, Edinburgh. Image 1 of 29.
1 / 29Sheraton Grand Hotel & Spa, Edinburgh
1 Festival Square, Edinburgh, EH3 9SR, Scotland, United Kingdom
9.0.Superb.
  • Disappointing as the hydro pool wasn't working. The spa and hydro pool was the only…

    Sep 11, 2021

  • The hotel has adopted the “Covid” system of service. Less staff, sporadic cleaning of…

    Sep 11, 2021

See all 367 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Convenient
Dining options
Safe
Shopping

The following facilities or services will be unavailable from August 16 2021 to October 31 2021 (dates subject to change):
  • Spa
    • Parking available
    • Pool
    • Free WiFi
    • Gym
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 269 smoke-free guestrooms
    • Restaurant and bar/lounge
    • Full-service spa
    • Indoor pool
    • Breakfast available
    • Health club

    What’s around

    • In Old Town Edinburgh
    • Edinburgh Gin Distillery - 5-min walk
    • The Meadows - 8-min walk
    • Royal Mile - 10-min walk
    • Edinburgh Castle - 12-min walk
    • Real Mary King's Close - 14-min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Classic Room, 1 King Bed, Non Smoking
    • Classic Room, 2 Single Beds, Non Smoking
    • Classic Room, 1 King Bed, Non Smoking, View
    • Classic Room, 2 Single Beds, Non Smoking
    • Club Room, 1 King Bed, Non Smoking
    • Club Room, 2 Single Beds, Non Smoking
    • Club Room, 1 King Bed, Non Smoking
    • Club Room, 2 Single Beds, Non Smoking
    • Suite, 1 King Bed, Non Smoking
    • Suite, 1 King Bed, Non Smoking, View

    What’s around

    Landmarks

    • In Old Town Edinburgh
    • Edinburgh Gin Distillery - 5-min walk
    • The Meadows - 8-min walk
    • Royal Mile - 10-min walk
    • Edinburgh Castle - 12-min walk
    • Real Mary King's Close - 14-min walk
    • National Museum of Scotland - 14-min walk
    • Pickering's Gin Distillery - 24-min walk
    • Arthur's Seat - 32-min walk
    • Royal Yacht Britannia - 3.3 mi / 5.4 km

    Getting around

    • Edinburgh Airport (EDI) 15-min drive
    • Edinburgh Haymarket Station 11-min walk
    • Edinburgh (ZXE-Edinburgh Waverly Train Station) 19-min walk
    • Edinburgh Waverley Station 20-min walk
    map
    See on map
    1 Festival Square, Edinburgh, EH3 9SR, Scotland, United Kingdom

    At a glance

    Hotel size

    • This hotel has 269 rooms
    • This hotel is arranged over 7 floors

    Arriving/leaving

    • Check-in time 4:00 PM-midnight
    • Check-out time is noon
    • Express check-out

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

    Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Pets

    • Pets not allowed (service animals welcome)

    Internet

    • Free WiFi and wired Internet access in public areas
    • Free WiFi in rooms

    Parking

    • On-site parking only available on request
    • Covered on-site self-parking (GBP 15 per night)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Full breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Coffee shop/café
    • Snack bar/deli
    • 24-hour room service
    • Barbecue grills

    Things to do

    • Indoor pool
    • Fitness facilities
    • Full-service spa
    • Spa treatment room(s)
    • Fitness classes on site
    • Health club
    • Steam room
    • Sauna

    Working away

    • 24-hour business centre
    • Number of meeting rooms - 14
    • Conference space
    • Conference space size (feet) - 16636
    • Conference space size (meters) - 1546
    • Computer station

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Porter

    Facilities

    • Year Built – 1985
    • Lift
    • Safe-deposit box at front desk
    • Picnic area
    • Terrace
    • Fireplace in lobby
    • Television in common areas

    Accessibility

    • Braille or raised signage
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair accessible
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Wheelchair-accessible concierge desk
    • Assistive listening devices in meeting rooms
    • Wheelchair-accessible van parking
    • Valet for wheelchair-equipped vehicle
    • Wheelchair-accessible spa
    • Wheelchair-accessible pool
    • Wheelchair-accessible fitness centre
    • Wheelchair-accessible meeting spaces/business centre
    • Wheelchair-accessible on-site restaurant
    • Visual alarms in hallways
    • Closed captioned TV
    • Raised toilet seat
    • Lowered peephole/view port in door
    • Lowered locks/deadbolt
    • Height-adjustable showerhead
    • Grab bar - near toilet
    • Grab bar - in bathtub
    • Bathroom emergency pull cord
    • Visual fire alarm
    • Lever door handles

    Languages Spoken

    • Chinese
    • Dutch
    • English
    • French
    • German
    • Italian
    • Polish
    • Spanish

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Minibar
    • Coffee/tea maker
    • Bathrobes
    • Slippers
    • Iron/ironing board

    Sleep well

    • Hypo-allergenic bedding available
    • Blackout drapes/curtains
    • Premium bedding

    Freshen up

    • Private bathroom
    • Deep soaking bathtub
    • Free toiletries
    • Hair dryer

    Be entertained

    • 94-cm LCD TV
    • Pay films
    • Premium TV channels

    Stay connected

    • Free WiFi
    • Phone

    More

    • In-room safe
    • Connecting/adjoining rooms available

    Special features

    Spa

    One Spa has 17 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a mud bath, a sauna, a spa tub, a steam room and Turkish bath/hammam.

    The spa is open daily. Guests under 16 years old are not allowed in the spa.

    Dining

    One Square – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

    One Square – On-site bar. Open daily.

    Awards and affiliations

    Green/Sustainable Property
    This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

    Fees & policies

    Optional extras

    • Full breakfast is offered for an extra charge of GBP 22 for adults and GBP 11 for children (approximately)

    PetsPay at property

    • Service animals exempt from fees

    ParkingPay at property

    • Covered self-parking costs GBP 15 per night
    • Guests must contact this property in advance to reserve on-site parking

    Pool, spa & gym (if applicable)Pay at property

    • Facility access costs GBP 35
    • Guests under 16 years old are not allowed in the spa
    • Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility or hot tub
    • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

    Policies

    The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash.

    Children under 16 years old are allowed in the swimming pool Monday to Friday 3-5 PM and Saturday to Sunday 8:30-9:30 AM, and 3-5 PM and must be accompanied by an adult.

    Also known as

    • Sheraton Grand Hotel Edinburgh
    • Edinburgh Grand Hotel Sheraton
    • Sheraton & Spa, Edinburgh
    • Sheraton Grand Hotel & Spa, Edinburgh Hotel
    • Sheraton Grand Hotel & Spa, Edinburgh Edinburgh
    • Sheraton Grand Hotel & Spa, Edinburgh Hotel Edinburgh
    • Sheraton Grand Hotel & Spa
    • Sheraton Grand Hotel And Spa
    • Sheraton Grand Hotel Edinburgh
    • Edinburgh Grand Hotel Sheraton
    • Sheraton Grand Hotel & Spa, Edinburgh Hotel
    • Sheraton Grand Hotel
    • Sheraton Grand Hotel & Spa, Edinburgh Edinburgh
    • Sheraton Grand Hotel & Spa, Edinburgh Hotel Edinburgh
    • Sheraton Grand Edinburgh
    • Sheraton Grand
    • Sheraton Spa Edinburgh
    • Sheraton Grand Hotel & Spa Edinburgh, Scotland
    • Sheraton Edinburgh
    • Edinburgh Sheraton Spa
    • Sheraton Grand Hotel And Spa

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Sheraton Grand Hotel & Spa, Edinburgh does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Self-parking costs GBP 15 per night. Electric car charging is available.
    • Yes, there's an indoor pool.
    • Sorry, pets aren't allowed, but service animals are welcome.
    • You can check in from 4:00 PM - midnight. Check-out time is noon. Express check-out is available.
    • Yes, there's an on-site restaurant, One Square. Nearby restaurants include The Fat Pony (4-min walk), Castle Terrace (4-min walk) and The Blue Blazer (4-min walk).
    • On-site recreation at Sheraton Grand Hotel & Spa, Edinburgh includes aerobics . Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Sheraton Grand Hotel & Spa, Edinburgh also has a sauna and a steam room, as well as a picnic area.
    9.0.Superb.
    • 8.0.Very good

      Nice pool and especially enjoyed the hydro pool

      Barnaby, 3 night trip, Sep 3, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Lovely hotel. Staff were very attentive. Disappointed that pool and spa were closed which we knew about, but did not know about the dining room. Seems a strange time to refurbish the place. Some areas were cordoned off, but the place sounded like a building site. We booked a club room and it was well worth the extra. Still had a good time.

      2 night trip, Jul 19, 2021

      Verified Hotels.com guest review

    • 4.0.Fair

      It used to be good.

      We paid for a hotel that had a spa and 2 days after booking we received a email to say that spa was closed due to fire, that’s ok, things happen but we where refused a refund. The breakfast was disappointing, not up to the high standards of a Sheraton.

      David, 1 night trip with friends, Jul 9, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Convenient hotel with friendly efficient staff

      Excellent service from the staff. The hotel was very quiet with few guests. Very convenient location within easy walking of lots of places of interest. Local buses stop outside the hotel and the tourist bus stops near the hotel. We had a club room and enjoyed drinks and canapés every evening. Ask for a room with a view of the castle.

      Karen, 2 night trip, Jun 14, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Pleasant

      The hotel was very nice and clean. Nice and welcoming atmosphere

      2 night trip, May 29, 2021

      Verified Hotels.com guest review

    • 4.0.Fair

      Far from a 5 star experience

      Not what I expect from a 5 star hotel. The hotel had no facilities available: they only have one 2in1 bar + brasserie that was fully booked for dinner and the leisure facilities (spa, gym, pool) were unavailable, apparently due to a fire. The staff were friendly but not particularly effective; no proactive attempt to offer alternative arrangements or compensation for the closure of the facilities. The hotel is also dated, e.g. wood panels and mood lights reminiscing of a 90s wedding venue. The bathroom toiletries felt cheap, the breakfast was basic. Overall, this felt like a very overpriced Bed&Breakfast experience.

      3 night trip, May 28, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Good but disappointing

      It was very nice, lovely room and location I was very disappointed that the suana and steam room where closed because I rang to check before booking, plus we only got 1 45 minute use of the pool. It was lovely

      Ethan, 1 night trip, May 21, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Long waits

      As always a fantastic hotel but only problem was only ever one person on the reception desk who was booking guests in , taking phone calls and dealing with enquiries so anytime I had to go to reception it was a very long wait to be dealt with , when I was checking in 2 rooms were in front of me and I’ve never took so long to get booked into a hotel . With the prices the hotel charges I would have thought they could afford to have another person on the desk

      john, 2 night family trip, May 4, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      Unable to use spa facilities Unable to get a table for dinner ( due to covid ) only room service Dirty glasses in the room Make up stained carpet Broken shower head Staff pleasant

      1 night business trip, Apr 28, 2021

      Verified Expedia guest review

    • 6.0.Good

      The room and hydropool were amazing. However the service at the bar and at breakfast was terrible. The bar was supposed to have table service but was only asked for an order once in 1 hour and 45 minutes. Could understand this if it was busy but there was two servers only 6 tables with guests. Would definitely recommend the hotel as it is lovely but the service is definitely a detriment to the overall experience and I would not return to the bar or for breakfast.

      2 night romance trip, Apr 26, 2021

      Verified Expedia guest review

    See all 367 reviews