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Crowne Plaza Concord / Walnut Creek, Concord

3.5 stars3.5 stars
45 John Glenn DriveConcordCA94520United States of America
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Good3.9 / 5
Room
Room is all right
Location
Great location
Service
Fantastic service
WiFi
Good internet service
664See all 664 Hotels.com reviews
From 353 reviewsTripAdvisor Traveller Rating

Crowne Plaza Concord / Walnut Creek, Concord

from £81
  • Executive Room, 2 Queen Beds, Non Smoking
  • Room, 1 Queen Bed, Non Smoking
  • Room, 2 Queen Beds, Non Smoking
  • One Queen Bed Accessible Nonsmoking
  • King, Executive Room, 1 King Bed, Non Smoking
  • Standard Room
  • One King Bed Leisure Smoking
  • King Leisure, Room, 1 King Bed, Non Smoking
  • TWO QUEEN BEDS SMOKING

At a glance

Key facts

Hotel size

  • This hotel has 324 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out
An adult age 18 or older must assume all liability for the booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets allowed *

  • 1 per room (up to 35 lb)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Free train station pickup *

Parking

  • Free self parking

  • Free RV/bus/truck parking

Offsite

  • Free area shuttle within 2 mi

  • Free theme park shuttle

Other information

  • Smoke-free property

Also known as

  • Crowne Plaza Concord Walnut Creek Hotel
  • Crowne Plaza Walnut Creek Hotel
  • Crowne Plaza Concord Walnut Creek
  • Crowne Plaza Walnut Creek
  • Crowne Plaza Walnut Creek Hotel
  • Walnut Creek Concord
  • Crowne Plaza Concord Walnut Creek Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 15.00 per night

Breakfast costs between USD 5.99 and USD 14.99 per person (approximately)

Pets are allowed for an extra charge of USD 100 per pet, per stay

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa tub
  • Golf driving range on site
  • Golf lessons available nearby
  • Golfing nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 12
  • Conference space
  • Meeting rooms 13
  • Conference space size (feet) - 23000
  • Conference space size (meters) - 2070
  • Conference center
  • Computer station
Services
  • Front desk (limited hours)
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Pay movies
  • Cable TV channels
  • Video-game console
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave (on request)
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Vineyards Restaurant/Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Crowne Plaza Concord / Walnut Creek, Concord’s small print

Also known as

  • Crowne Plaza Concord Walnut Creek Hotel
  • Crowne Plaza Walnut Creek Hotel
  • Crowne Plaza Concord Walnut Creek
  • Crowne Plaza Walnut Creek
  • Crowne Plaza Walnut Creek Hotel
  • Walnut Creek Concord
  • Crowne Plaza Concord Walnut Creek Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 15.00 per night

Breakfast costs between USD 5.99 and USD 14.99 per person (approximately)

Pets are allowed for an extra charge of USD 100 per pet, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 664 reviews

Crowne Plaza Concord / Walnut Creek, Concord
Good3.0 / 5
Missing supplies and inability to follow-through
The coffee maker was missing equipment. When replaced, it was discovered that the coffee maker was actually broken. Made prior requests to have our room next to another room that belonged to our party and they granted the request. However, when our other party checked-in they were placed at the opposite side of the hotel. Even though they confirmed that they would be granting our request, they did not honor it. When I tried to have our request honored, I was told that they cannot accommodate the request because of other guests. It would have been common sense to let me know on the spot that you cannot accommodate our request, which was vital to our choosing a hotel. Not sure I'll be coming back here again.
2 night family trip
Crowne Plaza Concord / Walnut Creek, Concord
Excellent4.0 / 5
Nice Hotel for a fair price
The indoor pool and bar area are nice for relaxing.
3 night family trip
Crowne Plaza Concord / Walnut Creek, Concord
Excellent4.0 / 5
Very nice hotel. Good location. This hotel allows dogs & a pit bull was in the next room. Dog barked on and off for 3 days. Not good!
6 night family trip
Crowne Plaza Concord / Walnut Creek, Concord
Poor1.0 / 5
hotel overbooked. Reserved room unavailable.
I booked a room with 2 beds a week in advance of my trip thanksgiving weekend. When I arrived to check in, the hotel was already full. They had intentionally overbooked expecting people not to show up. They tried to send me over to the Hilton down the street saying the room cost there would be covered and handed me a piece of paper to take with me. I went, only to have the Hilton try and charge me an additional $250. I was unwilling to give over twice the money I paid for the first room without any way to know if I would ever actually get the original room cost refunded at least. I went back to the crown plaza to figure out why I was sent to a hotel with a worthless piece of paper to pay for another room. I ended up taking accepting a single king room in place of my double room only to walk in and find a single queen bed. By this time I was too tired to try anything else so I shared a tiny bed in a slightly smelly room with my traveling companion. One of my worst hotel experiences ever.
1 night trip with friends
Crowne Plaza Concord / Walnut Creek, Concord
Excellent4.0 / 5
Thanksgiving 2016.
Near everything, great inside pool, great for my dog, Lena at the front desk very helpful and friendly. She was very professional.
8 night family trip

See all reviews

Crowne Plaza Concord / Walnut Creek, Concord

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