Royal Garden Hotel

Photo gallery for Royal Garden Hotel

Primary image
Premium bedding, minibar, in-room safe, desk
View from room
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Royal Garden Hotel

Royal Garden Hotel

5.0 star property
Luxury hotel with 2 restaurants, near Kensington Palace

9.0/10 Superb

1,001 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
  • Air conditioning
The price is £234
Price available on 11/9/2022
Map
2-24 Kensington High Street, London, England, W8 4PT
Main amenities
  • Daily housekeeping
  • 2 restaurants and 3 bars/lounges
  • Breakfast available
  • 24-hour health club
  • Valet parking
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
  • In-room childcare
  • 24-hour business centre
For families
  • Babysitting (surcharge)
  • Fridge
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In London City Centre
  • Royal Albert Hall - 11 min walk
  • Hyde Park - 13 min walk
  • Natural History Museum - 19 min walk
  • Marble Arch - 32 min walk
  • Oxford Street - 32 min walk
  • Westfield London Shopping Centre - 38 min walk
  • Buckingham Palace - 42 min walk
  • Kensington High Street - 1 min drive
  • Kensington Palace - 1 min drive
  • Victoria and Albert Museum - 2 min drive

Getting around

  • London (LCY-London City) - 25 min drive
  • Heathrow Airport (LHR) - 32 min drive
  • London (LTN-Luton) - 44 min drive
  • Gatwick Airport (LGW) - 83 min drive
  • Kensington (Olympia) Station - 22 min walk
  • Kensington (Olympia) Underground Station - 23 min walk
  • London Paddington Station - 24 min walk
  • High Street Kensington Station - 4 min walk
  • Queensway Underground Station - 13 min walk
  • Gloucester Road Underground Station - 13 min walk
  • Airport shuttle (surcharge)

About this property

Royal Garden Hotel

Putting you a short five-minute drive from Hyde Park and Natural History Museum, Royal Garden Hotel offers an airport shuttle (available 24 hours) for GBP 85 per vehicle. You can grab a bite to eat at one of the 2 restaurants, then indulge in deep-tissue massages, body wraps or aromatherapy. Other highlights at this luxurious hotel include 3 bars/lounges, a 24-hour health club and a fitness centre. The helpful staff and location get great marks from fellow travellers. The property is only a short walk to public transportation: High Street Kensington Station is 4 minutes and Queensway Underground Station is 13 minutes.

Languages

Arabic, Dutch, English, French, German, Italian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 394 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Express check-in/out
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (GBP 40 per day)
  • On-site valet parking (GBP 40 per day)

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • 2 restaurants
  • 3 bars/lounges
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Childcare in room (surcharge)

What to do

  • Pilates classes
  • Yoga classes

Working away

  • 24-hour business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • 24-hour health club
  • Spa services
  • Massage/treatment rooms

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge

Languages

  • Arabic
  • Dutch
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • Flat-screen television
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.

Fees & policies

Refundable deposits

  • Deposit: GBP 50.00 per night

Optional extras

  • English breakfast is offered for an extra charge of GBP 28 per person (approximately)
  • Airport shuttle service is offered for an extra charge of GBP 85 per vehicle (one way)

Children & extra beds

  • In-room babysitting is available for an extra charge

Parking

  • Self-parking costs GBP 40 per day
  • Valet parking costs GBP 40 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Guests requiring a wheelchair accessible room should book a minimum of 1 week in advance.

Also known as

Garden Hotel Royal
Garden Royal
Garden Royal Hotel
Hotel Garden Royal
Hotel Royal Garden
Royal Garden Hotel
Royal Garden Hotel London
Royal Garden London
Royal Hotel Garden
Royal Garden
Royal Garden Hotel London, England
Royal Garden Hotel Hotel
Royal Garden Hotel London
Royal Garden Hotel Hotel London

Frequently asked questions

Overall score and ratings

9.0

Superb

9.2/10

Cleanliness

9.2/10

Staff & service

8.5/10

Amenities

8.9/10

Property conditions & facilities

8.3/10

Eco-friendliness

2/10 Poor

Andrew, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Rudy, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Sophia, 1-night business trip
Verified Hotels.com guest review

6/10 Good

DO NOT BOTHER UNTIL THE RENOVATIONS ARE COMPLETED
Extremely disappointed. I’ve been staying here for 20 years and will seriously consider whether to give them another chance once the renovations are completed. The room was incredibly small (as a previous reviewer said “not enough room to swing a mouse”). I’ve never had such a small space. NOT currently functioning as a 5 star hotel, more like 3 stars until the new restaurant is commissioned. I did not attempt breakfast (normally a weekend highlight) after reading the reviews. Nowhere for afternoon tea. Pop down the road to The Ivy who have walk-in tables. Nowhere to eat after breakfast on Sunday until Tuesday. As I have already said, extremely disappointed. Charging 5 star prices (over £400/night for a tiny room) but only 3 star facilities THANK GOODNESS for Min Jiang who provided their usual amazing standard.
susan, 2-night trip
Verified Hotels.com guest review

6/10 Good

Mark, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The Fungs
Wonderful service!
Basil, 2-night trip
Verified Hotels.com guest review

6/10 Good

Renato, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Christoph, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Guy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing stay- a little Bit outside but couldn’t complain
Salman, 1-night trip
Verified Hotels.com guest review