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1 room, 2 adults

Royal Lancaster London

5-star5 stars
Lancaster Terrace, London, England, W2 2TY, United Kingdom

Luxury hotel with 2 restaurants, near Kensington Gardens
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 701 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
Service
Fantastic service
Amenities
Great amenities
Room
Great room

Royal Lancaster London

from £233
  • Classic Double Room
  • Classic Twin Room
  • Deluxe Double Room
  • Deluxe Twin Room
  • Superior Deluxe Double
  • Superior Deluxe Twin
  • Executive Double Room
  • Executive Twin Room
  • Studio Suite
  • Spires Suite
  • Park Suite
  • Superior Deluxe Corner
  • Studio Suite (Corner)

What’s around Royal Lancaster London

Landmarks

  • In London City Centre
  • Kensington Gardens (1-minute walk)
  • Hyde Park (2-minute walk)
  • Marble Arch (14-minute walk)
  • Park Lane (15-minute walk)
  • Oxford Street (15-minute walk)
  • Kensington High Street (17-minute walk)
  • Kensington Palace (17-minute walk)

Getting around

  • London (LHR-Heathrow) 36-min drive
  • London (LGW-Gatwick) 83-min drive
  • London (LCY-London City) 25-min drive
  • London Paddington Station 6-min walk
  • London Marylebone Station 19-min walk
  • London Euston Station 5-min drive
  • Lancaster Gate Underground Station 2-min walk
  • Paddington Underground Station 6-min walk
  • Queensway Underground Station 12-min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 411 rooms
  • This hotel is arranged over 18 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to get details. The credit card used to book the reservation must be presented by the cardholder at check-in. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • No parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • English breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service
Things to do
  • 24-hour fitness facilities
  • Fitness facilities
Working away
  • Business centre
  • Conference space
  • Meeting rooms
  • Conference centre
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Lift
  • Fireplace in lobby
Accessibility
  • Wheelchair-accessible path of travel
  • Accessible bathroom
Languages Spoken
  • Arabic
  • English
  • French
  • German
  • Italian
  • Japanese
  • Polish
  • Portuguese
  • Romanian
  • Spanish
  • Thai

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Island Grill – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Nipa Thai – This restaurant specialises in Thai cuisine and only serves dinner. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • The property is a member of Preferred Hotels & Resorts.

Royal Lancaster London’s small print

Also known as

  • Lancaster London Hotel
  • Royal Lancaster London England
  • Royal Lancaster London Hotel
  • Royal Lancaster London London
  • Royal Lancaster London Hotel London
  • Royal Lancaster London Hotel London
  • Lancaster Hotel
  • Lancaster London
  • Lancaster London England
  • Royal Lancaster London
  • Lancaster London Hotel London
  • Royal Lancaster London Hotel
  • Royal Lancaster Hotel
  • Royal Lancaster

Policies

This hotel will charge the guest's credit card for the first night's stay 24 hours before arrival for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests under 18 years old are not allowed in the fitness facility.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

English breakfast is offered for an extra charge of GBP 29.00 per person (approximately)

Airport shuttle service is offered for an extra charge of GBP 80.00 per person (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Superb 9.2 From 649 reviews

Exceptional 10.0
Very nice indeed!
Beautiful Hotel with great views over the park
john, gb1 night trip
Very good 8.0
This is a beautiful hotel which I've stayed in twice now. Overall it is lovely but unfortunately glitches with reception staff being inadequately trained did cause me some annoyance when I checked in. Although the matter was resolved and many apologies offered it would be preferable NOT to have an glitches.
gb2 night trip
Exceptional 10.0
Marvellous stay. Mitri on front door makes a diffe
Des, gbFamily trip
Exceptional 10.0
Excellent place to stay in London
Excellent service. One of the best hotels in London
Marc, gbTrip with friends
Exceptional 10.0
Surprisingly perfect
Top notch, recently refurbed hotel just a 5 minute walk from Paddington station. All staff were friendly and helpful who happily changed my room when I discovered it was inter-connecting. The room (their most 'basic') was small but perfect for a one or two night stay as long as you don't have big suitcases (then I'd recommend you go for a larger room). The king size bed was perhaps a little firm but otherwise perfect, and the pillows were nice and heavy. Plenty of power and USB connectors, including beside each bed. The room had 2 safes (a new one for me), electric day and night blinds and nice views. Cookies and water was provided for free, and the towels in the bathroom were big and fluffy, which is a rarity in hotels these days. Everything was clean and new, and the Smart TV was useful (although I couldn't get the browser to work). The room also had a 'Handy', like a iPhone, which you could use whilst out and about, but unfortunately ours didn't work, so I' not sure what you could actually use it for. The evening turndown service was really great as the lady made the bed, gave us new towels and replenished the water and cookies! The only 'complaint' I would make is that the door to the shower is incredibly narrow. I'm not the size of a house but could still barely get in without a squeeze. Bigger people would definitely struggle. The elevators worked really well, with one not having to wait more than a few seconds for one to arrive. Didn't eat in. Overall: Excellent
Phill, gbRomance trip

Royal Lancaster London

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