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1 room, 2 adults

Royal Lancaster London

5-star5 stars
Lancaster Terrace, London, England, W2 2TY, United Kingdom

Luxury hotel with 2 restaurants, near Kensington Gardens
  • Free WiFi
  • Collect stampsYou can collect™ Rewards stamps here
  • The room had a fantastic view. Was very clean and the bed was very comfortable. Only…Feb 17, 2020
  • Poor bar service and wasn’t advised that the service charge was optional till too late. Feb 2, 2020

Royal Lancaster London

from £176
  • Classic Double Room
  • Classic Twin Room
  • Deluxe Double Room
  • Deluxe Twin Room
  • Superior Deluxe Double
  • Superior Deluxe Twin
  • Executive Double Room
  • Executive Twin Room
  • Studio Suite
  • Spires Suite
  • Park Suite
  • Superior Deluxe Corner
  • Studio Suite (Corner)

What’s around Royal Lancaster London


  • In London City Centre
  • Kensington Gardens - 1-minute walk
  • Hyde Park - 2-minute walk
  • Queensway - 12-minute walk
  • Marble Arch - 14-minute walk
  • Oxford Street - 15-minute walk
  • Kensington High Street - 17-minute walk
  • Kensington Palace - 17-minute walk

Getting around

  • London (LHR-Heathrow) 41-min drive
  • London (LGW-Gatwick) 81-min drive
  • London (LCY-London City) 25-min drive
  • London Paddington Station 6-min walk
  • London Euston Station 5-min drive
  • London Kilburn High Road Station 5-min drive
  • Lancaster Gate Underground Station 2-min walk
  • Paddington Underground Station 6-min walk
  • Paddington (Circle and Hammersmith & City lines) Station 11-min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 411 rooms
  • This hotel is arranged over 18 floors


  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle (available 24 hours) *


  • Self-parking* on site

  • Electric car charging point

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • English breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service
Things to do
  • 24-hour fitness facilities
  • Fitness facilities
Working away
  • Business centre
  • Conference space
  • Meeting rooms
  • Conference centre
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
  • Number of buildings/towers - 1
  • Lift
  • Fireplace in lobby
  • Accessible bathroom
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchairs available on site
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
  • Visual fire alarm
  • Vibrating pillow alarm
Languages Spoken
  • Arabic
  • English
  • French
  • German
  • Italian
  • Japanese
  • Polish
  • Portuguese
  • Romanian
  • Spanish
  • Thai

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 55-inch LCD TV
  • Pay films
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Island Grill – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Nipa Thai – This restaurant specialises in Thai cuisine and only serves dinner. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
The property is a member of Preferred Hotels & Resorts.

Royal Lancaster London’s small print

Also known as

  • Lancaster London Hotel
  • Royal Lancaster London England
  • Royal Lancaster London Hotel
  • Royal Lancaster London London
  • Royal Lancaster London Hotel London
  • Royal Lancaster London Hotel London
  • Lancaster Hotel
  • Lancaster London
  • Lancaster London England
  • Royal Lancaster London
  • Lancaster London Hotel London
  • Royal Lancaster London Hotel
  • Royal Lancaster Hotel
  • Royal Lancaster


This hotel will charge the guest's credit card for the first night's stay 24 hours before arrival for any bookings where payment for the stay will be made on site instead of at the time of booking.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests under 18 years old are not allowed in the fitness facility.

Guests can rest easy knowing that there's a smoke detector and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

The property affirms that it follows sanitisation practices of We're Good To Go (UK) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Self-parking costs GBP 45.00 per day

English breakfast is offered for an extra charge of GBP 29.00 per person (approximately)

Airport shuttle service is offered for an extra charge of GBP 80.00 per person (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Royal Lancaster London

  • Does Royal Lancaster London offer free cancellation for a full refund?
    Yes, Royal Lancaster London does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Royal Lancaster London currently open?
    This property is closed until further notice.
  • What are the cleanliness and hygiene measures currently in place at Royal Lancaster London?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Royal Lancaster London?
    Yes. Self-parking costs GBP 45.00 per day.
  • Are pets allowed at Royal Lancaster London?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Royal Lancaster London?
    You can check in from 3 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Royal Lancaster London?
    Yes, there are 2 on-site restaurants. Nearby restaurants include The Swan (3-min walk), Noor Jahan (4-min walk) and The Victoria (4-min walk).
  • Is an airport shuttle service offered by Royal Lancaster London?
    Yes, an airport shuttle is available. The charge is GBP 80.00 per person one-way.

Recent reviews

Superb 9.2 From 633 reviews

Very good 8.0
Very nice hotel, however I don’t think you should pay gratuity when you are sat at the bar and all the bar staff is doing is pouring a drink out of a bottle. £25 for breakfast is also a bit much. Also had to pay £50 deposit at reception in case we broke something and I’m still waiting for my refund a week later,
Paul, gb1 night trip
Exceptional 10.0
Weekend away
We were made to feel very special. Every attention to detail was made and we even met the hotel services manager doing an inspection of our room! The facilities were superb and service was even more excellent - attentive without being overbearing. A wonderful place to chill and enjoy the luxury around us. We would thoroughly recommend it!
David, gb3 night trip
Exceptional 10.0
Lovely hotel. Great staff who are accommodating and helpful. Good amenities. Highly recommend
gb1 night business trip
Fair 4.0
Cigarette smoke smell on our return at 12am
We stayed at this hotel to attend a wedding in the hotel.The hotel was fantastic and after a long day when returning to our room there was a strong smell of cigarette smoke. It was as if someone had come into our room and started smoking. We called down and the concierge came up, he could only put it down to smoking rooms on the floor below which sounded very odd to us. We had to repack our things and change rooms after midnight which was not ideal and we were put into a smaller room 4 floors down. I can't believe this can happen and we were not offered any form of compensation or even an apology from reception in the morning. Such a shame to what was an amazing day.
Rajesh, gb1 night trip
Exceptional 10.0
Would recommend
Excellent service from staff, rooms modern and luxurious
MR SIMON J, gb1 night family trip
Exceptional 10.0
beautiful hotel with fantastic views
Louise, gb1 night business trip
Exceptional 10.0
Memorable stay
Everything about this hotel is good. I booked this hotel for my boyfriend’s birthday and wow, hotel helped me make it more memorable by upgrading us and giving us special tuch in the room with a happy birthday cake. Can’t fault the service.
gb1 night trip
Exceptional 10.0
Very nice indeed!
Beautiful Hotel with great views over the park
john, gb1 night trip
Very good 8.0
This is a beautiful hotel which I've stayed in twice now. Overall it is lovely but unfortunately glitches with reception staff being inadequately trained did cause me some annoyance when I checked in. Although the matter was resolved and many apologies offered it would be preferable NOT to have an glitches.
gb2 night trip
Exceptional 10.0
Marvellous stay. Mitri on front door makes a diffe
Des, gb1 night family trip

Royal Lancaster London

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