Hyatt Regency Mission Bay Spa and Marina, San Diego

Wasn't impressed by the service. It's a very average hotel and not worth the money. Appears a lot cheaper on deals but got charged further towards resort fees and other miscellaneous taxes.

We had a 5 day stay in San Diego with 3 teenage boys. The Hyatt ticked the boxes we wanted. Good location, a brisk walk from Mission Beach and the roller coaster. A short drive to the bars and restaurants of Pacific Beach and La Jolla. Handy for a boat trip around the bays and inland waterways. Friendly staff, good poolside restaurant and super views from our rooms on the 12th floor.

Was disappointed on check-in. For the cost of the stay compared to the previous 2 hotels, was overpriced for the quality. The pictures shown on the website obviously showed the best room on property and was not what we ended up having. We had a 2nd floor room without a balcony/patio. Cannot complain about the view from the window, which overlooked the bay, however, the windows were extremely dirty! The carpet & beds felt damp on check-in. The room had not been cleaned properly on arrival. The bedside table had drink marks as well as being generally grimey - obviously not cleaned prior to our arrival and remained the same 4 days later on check-out. The furniture looked old and battered. In the bathroom there was mold around the bath on the tiles/ceiling, lots of rust on the metalwork above the sink area & Wallpaper was peeling off the wall. There were carpet stains and scuffs around the walls. Although we enjoyed our stay immensely due to its location, for the price and Hyatt name, had expected far more from a supposed 4 star rated hotel. I would probably not stay here again and would just hope that other Hyatt hotels are not of the same quality.

Looked very good on Internet. Very quick booking. I must add that this was because I was first in line. Any other time I needed to go to reception waiting times were 15 - 20 minutes. The first thing I wasn't happy about was when walking through the garden area to be met by a dog Barking at my family and I as we walked past. The owner didn't even attempt to stop the dog. Things got worse when the dog owners room was on the same level as my room and I could hear the dog Barking. There were cobwebs in the room which obviously shows that the standard of cleanliness wasn't that good. The only thing housekeeping did was make the beds and empty bins. I had to keep asking for extra coffee and towels. I paid for a 4 person room but only ever got 3 towels. Valet parking was $36 and so was self parking which I thought was outrageous. Self parking should be at least half the price. If it wasn't for the location I probably would not have enjoyed my stay that much. Room service and bar food prices where severely over priced. I would not stay here again and would not recommend it. I was informed that my stay was paid in full but when I got there I had to pay taxes and resort fees which cost me $200. I suggest you look elsewhere as this is on the flight path and is a very noisy resort. Due to seaworld nearby and loud fireworks there is no chance of a peaceful night. Very noisy hotel.

We stayed in Bay 1 which was tired and dirty, a far cry from the luxury depicted on their website