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Hyatt Regency Chicago

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Exterior
Room, 2 Queen Beds, City View | Premium bedding, pillow-top beds, in-room safe, desk
Junior Suite (Skyline Suite) | Premium bedding, pillow-top beds, in-room safe, desk
View from room
Junior Suite | Premium bedding, pillow-top beds, in-room safe, desk

Overview of Hyatt Regency Chicago

Hyatt Regency Chicago

4.0 star property
4-star hotel with 4 restaurants, near Chicago Riverwalk

8.6/10 Fabulous

2,651 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Connecting rooms available
The price is £147
Price available on 19/12/2022
Map
151 East Wacker Dr, Chicago, IL, 60601

Room options

About this area

What's nearby

  • In Downtown Chicago
  • Chicago Riverwalk - 1 min walk
  • Michigan Avenue - 6 min walk
  • Grant Park - 7 min walk
  • Millennium Park - 8 min walk
  • Chicago Theatre - 8 min walk
  • Art Institute of Chicago - 14 min walk
  • Navy Pier - 17 min walk
  • Willis Tower - 25 min walk
  • Field Museum of Natural History - 34 min walk
  • Soldier Field - 40 min walk

Getting around

  • Chicago Midway Airport (MDW) - 31 min drive
  • Chicago O'Hare International Airport (ORD) - 43 min drive
  • Chicago, IL (PWK-Chicago Executive) - 53 min drive
  • Millennium Station - 7 min walk
  • Chicago Van Buren Street Station - 17 min walk
  • Chicago Museum Campus-11th Street Station - 27 min walk
  • State Station - 9 min walk
  • Randolph-Wabash Station - 9 min walk
  • Lake Station - 10 min walk

Restaurants

  • Sweetwater - 4 min walk
  • Chuck's: A Kerry Simon Kitchen - 5 min walk
  • Morton's The Steakhouse - 5 min walk
  • Wildberry Pancakes and Cafe - 5 min walk
  • Howells & Hood - 5 min walk

About this property

Hyatt Regency Chicago

Hyatt Regency Chicago offers a great location, putting you within a short 10-minute walk of Michigan Avenue and Grant Park. Guests can visit the health club for a workout or grab a bite to eat at Stetsons Modern Steak, which serves dinner and is one of 4 restaurants. Other highlights at this upmarket hotel include 2 bars/lounges, a snack bar/deli and a terrace. The helpful staff and location get good marks from fellow travellers. The property is only a short walk to public transportation: State Station is 9 minutes and Randolph-Wabash Station is 9 minutes.

Languages

Bulgarian, Chinese (Mandarin), Czech, Dutch, English, French, German, Greek, Italian, Japanese, Polish, Portuguese, Romanian, Russian, Spanish, Turkish, Ukranian, Urdu, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows the industry cleaning and disinfection practices of GBAC STAR Facility Accreditation (global expert)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 2032 rooms
  • Arranged over 36 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-in/out available
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property accepts only chip-and-PIN credit and debit cards for onsite payments.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Secured covered on-site valet parking (USD 79 per night; includes in/out privileges)
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking
  • Off-site parking within 160 ft (USD 65 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–9:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • 4 restaurants
  • 2 bars/lounges
  • 2 coffee shops
  • Snack bar/deli

What to do

  • Beach nearby
  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space (228000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness centre

Accessibility

  • Wheelchair accessible
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant

Languages

  • Bulgarian
  • Chinese (Mandarin)
  • Czech
  • Dutch
  • English
  • French
  • German
  • Greek
  • Italian
  • Japanese
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Spanish
  • Turkish
  • Ukranian
  • Urdu
  • Vietnamese

Room amenities

Be entertained

  • IPod docking station
  • 48-inch flat-screen TV
  • Premium digital channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Mini fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • LED light bulbs
  • Mobile key entry

Special features

Dining

Stetsons Modern Steak – This steakhouse only serves dinner.
American Craft Kitchen – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
BIG Bar – This bar only serves dinner. Guests can enjoy al fresco dining (weather permitting).
Market Chicago – This café serves breakfast and light fare. Open 24 hours.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Refundable deposits

  • Breakage deposit: USD 100 per stay

Optional extras

  • Breakfast costs between USD 15.00 and USD 24.50 for adults, and USD 10.00 and USD 15.00 for children (approximately)

Children & extra beds

  • Rollaway beds are available for USD 25.0 per stay

Parking

  • Covered valet parking costs USD 79 per night with in/out privileges
  • Parking is available nearby and costs USD 65 per day (160 ft away)
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of GBAC STAR Facility Accreditation (global expert).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This hotel accepts only chip and PIN credit cards for on-site payments.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

This property accepts credit cards, debit cards and cash.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

Chicago Hyatt
Chicago Hyatt Regency
Chicago Regency
Chicago Regency Hyatt
Hyatt Chicago
Hyatt Chicago Regency
Hyatt Regency Chicago
Hyatt Regency Hotel Chicago
Regency Chicago
Regency Hyatt Chicago
Hyatt Regency Chicago Hotel Chicago
Hyatt Regency Chicago Hotel
Hyatt Regency Hotel
Hyatt Regency Chicago Hotel
Hyatt Regency Chicago Chicago
Hyatt Regency Chicago Hotel Chicago

Frequently asked questions

Does Hyatt Regency Chicago offer free cancellation for a full refund?
Yes, Hyatt Regency Chicago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hyatt Regency Chicago?
As of 29 Nov 2022, prices found for a 1-night stay for 2 adults at Hyatt Regency Chicago on 19 Dec 2022 start from £147, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hyatt Regency Chicago?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hyatt Regency Chicago?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hyatt Regency Chicago?
Yes. Valet parking costs USD 79 per night. Electric car charging is available.
What are the check-in and check-out times at Hyatt Regency Chicago?
You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Hyatt Regency Chicago and nearby?
Have fun with activities such as cycling, hiking and kayaking, and practise your swing at the nearby golf course. Enjoy amenities such as 2 bars and a 24-hour fitness centre.
Are there restaurants at or near Hyatt Regency Chicago?
Yes, there are 4 on-site restaurants, featuring al fresco dining and American cuisine. Nearby restaurants include Sweetwater (4-min walk), Chuck's: A Kerry Simon Kitchen (5-min walk) and Morton's The Steakhouse (5-min walk).
What's the area around Hyatt Regency Chicago like?
Hyatt Regency Chicago is located by the river in Downtown Chicago, a short 9-minute walk from State Station and 17 minutes' walk from Navy Pier. The local area is walkable and popular for its beaches.

Overall score and ratings

8.6

Fabulous

8.7/10

Cleanliness

8.8/10

Staff & service

8.3/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

4/10 Fair

Hospital
Did not make the trip was in the hospital. They would not refund or give credit towards another stay.
Tim, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

kelsey, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Judith, 3-night trip with friends
Verified Hotels.com guest review

6/10 Good

Average
The price of this hotel far exceeds the offerings. $400+ a night, but no room service, no microwave, you don't allow deliveries to the room (nor do you bring deliveries up). Deliveries are placed on a table in the lobby where anyone can grab anything. I was also surprised when the Bell Desk refused to store the tradeshow display for us. It's in a box just a bit larger than a large suitcase, and I know you all stored it a few years ago. This is tremendously inconvenient as people from the same company often leave at different times and ned to be able to leave things for others.
Laurren, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Lisa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I always love it here!
Lakeia, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Was disappointed wuth all the hidden fees. There were 3 of us and we couldn't split the room on three different credit cards. No glasses in the bathroom for when you brushed your teeth. Only had paper cups for the coffee maker. I figured if I am spending good money for a room the amenities should be better. At least at a Quality Inn I had a microwave and fridge, not just a fridge.
Julie, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Valet service is horrible.
I paid for parking. They said they could not park my truck. I was told to park it 3 blocks away and destroyed my mirror parking where I had to park. Hotel was great. Company running the valet needs to be replaced. Horrible customer service
Shawn, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Big is best
Great location … big bar has great view and cocktails
Kathleen, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Chicago Weekend
Good Location, Breakfast, Parking, Service Rooms need renovation
SERKAN, 1-night family trip
Verified Hotels.com guest review