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Hyatt Regency Chicago

Riverfront hotel with 4 restaurants, near Chicago Riverwalk

  • Free WiFi
From
£142

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8.8.Fabulous.
  • Great location. Rooms a little tired, need updating

    Oct 18, 2019

  • We like location of the property which is easy access to the event, Michigan St. and Navy…

    Oct 14, 2019

See all 3,305 reviews

Official standards

This property advises that it adheres to GBAC STAR (Hyatt) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Convenient
Safe
Dining options
Shopping
  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 2019 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • 4 restaurants and 2 bars/lounges
  • Breakfast available
  • Health club

For families

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Television
  • Free toiletries

What’s around

  • In The Loop
  • Chicago Riverwalk - 1-min walk
  • Grant Park - 7-min walk
  • Chicago Theatre - 8-min walk
  • Millennium Park - 10-min walk
  • John Hancock Center - 17-min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Club Room, 2 Double Beds
  • Club Room, 1 King Bed
  • Room, 2 Double Beds (High Floor)
  • Room, 1 King Bed (High Floor)
  • Room, 1 King Bed
  • Room, 2 Queen Beds
  • Room, 1 King Bed, City View
  • Executive Suite
  • Room, 1 Queen Bed
  • Room, 1 King Bed, Accessible (Shower)
  • Room, 2 Double Beds, Accessible, Bathtub
  • Room, 1 King Bed, Accessible, Bathtub
  • Room, 2 Double Beds, Accessible (Shower)
  • Deluxe Room, 2 Queen Beds
  • Room, 2 Queen Beds, City View
  • Suite (Skyline Suite)
  • Deluxe Suite (Millennium Suite)

Location

  • In The Loop
  • Chicago Riverwalk - 1-min walk
  • Grant Park - 7-min walk

What’s around

Landmarks

  • In The Loop
  • Chicago Riverwalk - 1-min walk
  • Grant Park - 7-min walk
  • Chicago Theatre - 8-min walk
  • Millennium Park - 10-min walk
  • John Hancock Center - 17-min walk
  • Navy Pier - 21-min walk
  • Field Museum of Natural History - 32-min walk
  • John G. Shedd Aquarium - 33-min walk
  • Michigan Avenue Bridge - 7-min walk

Getting around

  • Chicago O'Hare International Airport (ORD) 33-min drive
  • Chicago Midway Airport (MDW) 27-min drive
  • Chicago, IL (PWK-Chicago Executive) 41-min drive
  • Millennium Station 7-min walk
  • Chicago Van Buren Street Station 17-min walk
  • Chicago Museum Campus-11th Street Station 27-min walk
  • State Station 9-min walk
  • Randolph-Wabash Station 9-min walk
  • Lake Station 10-min walk

At a glance

Hotel size

  • This hotel has 2,019 rooms
  • This hotel is arranged over 36 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Secured covered on-site self-parking (USD 53 per day)
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking
  • Off-site parking within 100 ft (USD 53 per day)

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • 2 bars/lounges
  • 2 coffee shops/cafés
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • 24-hour fitness facilities
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Fitness facilities
  • Health club

Working away

  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 228000
  • Conference space size (meters) - 21182

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter

Facilities

  • Number of buildings/towers: 2
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • Bulgarian
  • Chinese
  • Czech
  • Dutch
  • English
  • French
  • German
  • Greek
  • Italian
  • Japanese
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Spanish
  • Turkish
  • Ukrainian
  • Urdu
  • Vietnamese

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Designer toiletries
  • Hair dryer

Be entertained

  • 48-inch flat-screen TV
  • Pay films
  • Premium TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge (on request)

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Stetsons Modern Steak – This steakhouse only serves dinner.

American Craft Kitchen – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

BIG Bar – This bar only serves dinner. Guests can enjoy al fresco dining (weather permitting).

Market Chicago – This café serves breakfast and light fare. Open 24 hours.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Small print

Also known as

  • Hyatt Regency Chicago Hotel
  • Regency Hyatt Chicago
  • Hyatt Regency Chicago Hotel Chicago
  • Hyatt Regency Chicago Hotel
  • Hyatt Regency Hotel
  • Hyatt Regency Chicago Hotel
  • Hyatt Regency Chicago Chicago
  • Hyatt Regency Chicago Hotel Chicago
  • Hyatt Regency Chicago
  • Chicago Hyatt Regency
  • Hyatt Regency Chicago Hotel Chicago
  • Hyatt Chicago
  • Hyatt Regency Chicago Hotel
  • Hyatt Regency Chicago Chicago
  • Hyatt Regency Chicago Hotel Chicago
  • Regency Chicago

Optional extras

Covered self-parking costs USD 53 per day

Parking is available nearby and costs USD 53 per day (100 ft away)

Refrigerators are available for USD 25 per stay

Rollaway beds are available for USD 25.0 per stay

Breakfast costs between USD 15.00 and USD 24.50 for adults, and USD 10.00 and USD 15.00 for children (approximately)

Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless checkout are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

This property accepts credit cards, debit cards and cash.

This property is licensed under an applicable law.Property registration number Hotel License

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hyatt Regency Chicago does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self-parking costs USD 53 per day. Electric car charging is available.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
  • Yes, there are 4 on-site restaurants, featuring al fresco dining and American cuisine. Nearby restaurants include The Palm Chicago (3-min walk), Sweetwater (4-min walk) and Morton's The Steakhouse (5-min walk).
  • Have fun with activities such as cycling, hiking and kayaking, and practise your swing at the nearby golf course. Enjoy amenities such as 2 bars and a 24-hour fitness centre.
8.8.Fabulous.
  • 10.0.Exceptional

    Fabulous facilities. Wonderful location. Professional , efficient , friendly staff. I love this hotel

    2 night trip, Oct 7, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great Location - Views of the Waterfront

    So after a long drive from St Louis and the pain of driving into Chicago we arrived at the Hotel. The valet parking took our rental car (which is why we booked the hotel) and I was extremely grateful for the valet parking person for helping me out. A slightly longer than expected check in process, mainly due to the fact that its a busy hotel, with plenty of seminars and events taking place. Also due to Hotels.com messing up the original booking. The Hotel has two towers for accommodation. I paid for an upgraded room for the view and Upon entering our hotel room, the view was great looking down the river to the lake but it had a certain smell. After around 15minutes I walked back to the reception to complain. A few moments later we were not only given a different hotel room but also a credit on our room for our stay. Thank you. No fuss, no questions. We simply moved. The hotel has plenty of food serving and bar areas, an early coffee serving and late night serving place. To its credit and during our stay, lollapalooza was on and it provided plenty of watering facilities for its guests. The location for us was fantastic, with being on the river, and within walking distance of good restaurants and bars and shopping and tourist places. Whilst we were tourists and not event users, the hotel and its amenities were always open to all. Overall very satisfied with the hotel, room (second one) and what the hotel offered us.

    Tim, 3 night family trip, Jul 30, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Start of route 66

    Comfortable room with good air conditioning. Beware of the bed corners. They stick out and our quite sharp. My husband and I both bear the cuts and bruises! Herts person was very unhelpful. Other staff very pleasant. Very large busy hotel but good location.

    susan, 2 night trip, Jul 17, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Fabulous location extremely helpful staff lovely breakfast Concierge could have been more clued up on hotel transport All in all great hotel

    3 night romance trip, May 27, 2019

    Verified Expedia guest review

  • 8.0.Very good

    The hotel is in a good position for all the activities Chicago provides. Hotel website describes “slick rooms” , I found them to be be dark and and a bit dated. The regency club is really good value and worth joining. The staff in regency club were very friendly and helpful, whereas the reception staff were not so. I was surprised that for a 4 star hotel there were no dressing gowns in the bedroom also I was expected to pay for fresh milk for the coffee provided in the bedroom.

    4 night family trip, Mar 5, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    fantastic hotel, perfect location, great staff would return to this hotel.

    5 night romance trip, Feb 10, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Great hotel near to the centre and magnificent mile

    5 night trip, Dec 29, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Good location to Michigan Avenue. Very central. Staff very helpful and rooms very nice.

    4 night trip, Dec 6, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Very convenient

    The hotel is used mainly for conventions so as travellers we found it a bit souless - however perfectly situated for boat trips and easy walking to everything downtown

    steven, 1 night trip, Sep 26, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Sweet Home Chicago

    Loved the location of this hotel and all the staff were really helpful. Room was a good size and clean. Hotel had all the amenities you would need for a comfortable stay and a nice bar overlooking the river

    Sara, 4 night family trip, Sep 15, 2018

    Verified Hotels.com guest review

See all 3,305 reviews