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1 room, 2 adults

Grand Hyatt New York

4-star4 stars
109 East 42nd Street, at Grand Central Terminal, New York, NY, 10017, United States of America

4-star hotel with restaurant, connected to a shopping centre, near Chrysler Building
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
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From 11,045 reviews

TripAdvisor Traveller Rating

Location
Great location
WiFi
Good internet service
Service
Service is adequate
Bar
Standard bar

Grand Hyatt New York

from £150
  • Club Room, 1 King Bed
  • Room, 2 Double Beds
  • Room, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Room, 1 Queen Bed
  • Suite, 1 Bedroom, View
  • Club Room, 2 Double Beds
  • Deluxe Room, 2 Double Beds
  • Room, 2 Double Beds, City View
  • Room, 1 King Bed, City View
  • Room, 1 King Bed, Accessible (Shower)
  • Room, 1 King Bed, Accessible, Bathtub
  • Room, 1 Queen Bed, Accessible, Bathtub
  • Standard Room, Allergy Friendly
  • Standard Room, Allergy Friendly
  • Suite, Corner
  • Junior Suite
  • Premium Suite, 1 Bedroom, View
  • Guest Room, Room, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Guest Room, Room, 2 Double Beds
  • Suite, 1 Bedroom
  • Presidential Suite
  • Suite, 2 Bedrooms, View

What’s around Grand Hyatt New York

Landmarks

  • In Midtown
  • Chrysler Building (1-minute walk)
  • Grand Central Terminal (2-minute walk)
  • 5th Avenue (4-minute walk)
  • Bryant Park (10-minute walk)
  • United Nations Headquarters (10-minute walk)
  • Madison Square Garden (11-minute walk)
  • Times Square (12-minute walk)

Getting around

  • New York, NY (LGA-LaGuardia) 11-min drive
  • Teterboro, NJ (TEB) 16-min drive
  • Newark, NJ (EWR-Liberty Intl.) 19-min drive
  • New York, NY (JFK-John F. Kennedy Intl.) 20-min drive
  • Linden, NJ (LDJ) 26-min drive
  • Caldwell, NJ (CDW-Essex County) 28-min drive
  • New York Grand Central Terminal Station 6-min walk
  • New York W 32nd St. Station 18-min walk
  • New York Penn Station 25-min walk
  • Grand Central - 42 St. Station 6-min walk
  • 5 Av Station (W. 42nd St.) 9-min walk
  • 33 St. Station (Park Av. S) 11-min walk

At a glance

Key facts

Hotel size

  • This hotel has 1,298 rooms
  • This hotel is arranged over 25 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Parking

  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • 24-hour fitness facilities
  • Spa services on site
  • Hiking/biking trails nearby
  • Fitness facilities
Working away
  • 24-hour business centre
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • Chinese
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Pay films
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Fridge
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

New York Central – This fine-dining restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual and transgender (LGBTQIA) guests.

Grand Hyatt New York’s small print

Also known as

  • Grand Hyatt New York Hotel
  • New York City Hyatt
  • Hyatt Hotel New York City
  • Grand Hotel Hyatt New York
  • Hyatt New York City
  • Grand Hyatt Hotel
  • Grand Hyatt
  • Grand Hyatt Hotel
  • Grand Hyatt New York
  • Grand Hyatt
  • Grand Hyatt New York City
  • Grand Hyatt Hotel New York
  • New York Hyatt
  • New York City Grand Hyatt Hotel
  • Hotel Hyatt New York

Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Destination fee: USD 34.43 per accommodation, per night.

Deposit: USD 100.00 per night

Optional extras

Early check-in can be arranged for an extra charge

Late check-out can be arranged for an extra charge

Valet parking costs USD 75 per night

Rollaway beds are available for USD 40.0 per night

Breakfast costs between USD 21.00 and USD 30.00 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very good 8.0 From 3,228 reviews

Exceptional 10.0
Excellent location, excellent staff
Excellent location, excellent staff, service average clubhouse, first one I’ve been to where you have to pay for alcohol ever.
Peter, gb1 night romance trip
Exceptional 10.0
Had a brilliant trip to New York. I have been a few times before and always stayed Times Square but much preferred this hotel. Rooms were a good size and bar reception area were lovely. It was also handy having the $15 a day to use in the shop. Location was perfect as busy and handy but not as manic as Times Square. Would definitely visit again.
Lynne, gbTrip with friends
Fair 4.0
Arrival.
We didn’t get into our rooms until 11.30pm on our arrival day. Also I have had over 500 pounds of charges taken from my card which we don’t know what it’s for. Manager was very helpful . Some of our party got compensated but others didn’t
Lisa, gbTrip with friends
Fair 4.0
Grand Hyatt poor staff but great location
I stay in 10 hotels a year for around the last 10 years. So I’ve experience many check ins. I’ve NEVER experienced a check in or staff like this hotel. 1hr 15mins to check in. How can they get it so wrong? 2 people at reception. Poor customer service from start to finish. Staff full of attitude. Even a Manager didn’t care less. You will fully understand what I mean once you visit and experience their poor staff. Location spot on, hotel clean, hotel coffee shop massively over priced and well maintained. You receive $15 a day to spend in the shop, no one told me this at check in, I found out by luck! I love the Grand Hyatt brand but this was by far the worst I’ve ever stayed in. 1 in 10 staff were up to american customer service standard I’ve always experienced. It didn’t stop my enjoyment but hoping this will prepare future guests for their check in so anything better than my experience will make them feel a positive start to their holiday unlike mine.
gb5 night romance trip
Good 6.0
They minimize the number of amenities, housekeeping don’t pick up the phone in the morning... location is just perfect and good wi-fi connection, but otherwise I opt for another hotel...
gb3 night romance trip

Grand Hyatt New York

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