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All properties in Key West, Florida, United States of America
All properties in Key West, Florida, United States of America

The Reach Resort, Curio Collection by Hilton

4-star4 stars
1435 Simonton Street, Key West, FL, 33040, United States of America

4-star beachfront resort with outdoor pool, near Duval Street
  • Free WiFi in the lobby
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 4,462 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
Beach
Reasonable beach
Cleanliness
Could use a good cleaning
Service
Service is adequate

The Reach Resort, Curio Collection by Hilton

  • Room, 1 King Bed, Accessible
  • Room, 2 Double Beds, Accessible
  • Room, 1 Double Bed, View
  • Room, 1 King Bed, View
  • Studio, 1 King Bed, View
  • Room, 1 Double Bed, Ocean View
  • Room, 1 King Bed, Ocean View
  • Studio, 1 King Bed, Ocean View
  • Suite, 1 King Bed, Ocean View
  • Room, 1 King Bed, Resort View
  • Studio, 1 King Bed, Resort View
  • Suite, 1 King Bed, Resort View

What’s around The Reach Resort, Curio Collection by Hilton

Landmarks

  • In Old Town
  • Duval Street (1-minute walk)
  • South Beach (1-minute walk)
  • Ernest Hemingway Home and Museum (12-minute walk)
  • Audubon House and Tropical Gardens (23-minute walk)
  • Southernmost Point (26-minute walk)
  • Mallory Square (26-minute walk)
  • Smathers Beach (33-minute walk)

Getting around

  • Key West, FL (EYW-Key West Intl.) 7-min drive

At a glance

Key facts

Hotel size

  • This hotel has 150 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
  • Express check-out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets allowed (dogs only) *

  • Specific rooms only *

  • 2 per room (up to 25 lb)

Internet

  • Free WiFi in public areas

  • WiFi and wired Internet access in rooms *

Transport

Parking

  • Valet parking *

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Bicycle rentals on site
  • Ecotours on site
  • Kayaking on site
  • Personal motorised watercraft on site
  • Rowing or canoeing on site
  • Sailing on site
  • Scooter/moped rentals on site
  • Golfing nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Waterskiing nearby
  • Windsurfing nearby
Working away
  • 24-hour business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 4706
  • Conference space size (meters) - 437
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 1970
  • Lift
  • ATM/banking
  • Designated smoking areas (fines apply)
  • Garden
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Espresso maker
  • Bathrobes
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • WiFi (surcharge)
  • Phone
Food and drink
  • Fridge
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Spencers by the Sea – This restaurant specialises in local cuisine and only serves dinner.Guests can enjoy drinks at the bar.

Recreation

On Site

  • Fitness facilities
  • Bicycle rentals on site
  • Ecotours on site
  • Kayaking on site
  • Personal motorised watercraft on site
  • Rowing or canoeing on site
  • Sailing on site
  • Scooter/moped rentals on site

Nearby

  • Golfing nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Waterskiing nearby
  • Windsurfing nearby

The Reach Resort, Curio Collection by Hilton’s small print

Also known as

  • Reach Waldorf Astoria
  • Reach Waldorf Astoria
  • The Reach, a Waldorf Astoria Hotel Key West
  • Reach Resort Key West
  • Waldorf Astoria Key West

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation.

Parking height restrictions apply.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: USD 45.00 per accommodation, per night

Resort fee inclusions:

  • Pool access
  • Spa access (may be limited)
  • Beach access
  • Beach loungers
  • Beach towels
  • Health club access
  • Fitness centre access
  • Partner property beach club access
  • Partner property pool access
  • Partner property access
  • Nearby fitness centre access
  • Business centre/computer access
  • Internet access (may be limited)
  • Newspaper
  • Phone calls (may be limited)
  • Faxes
  • In-room safe
  • In-room coffee
  • In-room bottled water
  • Housekeeping
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Late check-out can be arranged for an extra charge of USD 50

Valet parking costs USD 35 per day with in/out privileges

Breakfast costs between USD 25 and USD 35 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of USD 75 per accommodation, per day

WiFi is available in guestrooms for USD 11.95

Wired Internet access is available in guestrooms for USD 11.95 (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.4 From 385 reviews

Fair 4.0
THIS IS NOT A REAL WALDORF LOCATION
THE HOTEL IS REALLY RUN DOWN , THE STAFF ALSO SEEM TO BE TOTALLY UNMOTIVATED TO SERVE. THE ONLY PERSON WITH A SMILE WERE THE POOL GUYS , THE VALET AND 2 GIFT SHOP LADIES, WALKED IN THE LOBBY AND THEY COULDNT EVEN SAY MORNING . ASKED FOR TOWELS TWICE , SEEMS TO BE A HUGH TASK TO GET SOME TOWELS TO A ROOM . HAD TO GO GET HEM OUT OF THE LAUNDRY ROOM MYSELF . SO SAD , GREAT LOCATION THE WORST OF SERVICE AND LACK OF MAINTENANCE . THEY DIDNT DO OUR ROOM ONE OF THE NIGHTS ,. WE HAD TO DRY OURSELVES WITH WET TOWELS. THIS IS NOT A REAL WALDORF HOTEL , THEY ARE JUST USING THE NAME . IF YOU LIKE TO STAY WITH COMFORT , CLASS AND A CERTAIN LEVEL OF SERVICE , THIS IS NOT THE PLACE .
antonio, us3 night family trip
Fair 4.0
Stay away from this resort!
The hotel was under construction and we were never informed by Hotels.com or the Reach. We ended up leaving this hotel and going to another one. This Hotel is very run down and not at all what I expected. I have dreamed about staying At this resort for years. I was so disappointed. I do not recommend it at all.
Jennifer, usFamily trip
Fair 4.0
Not quite Waldorf Astoria
This hotel is a Waldorf Astoria by name only. It otherwise has the feel of a hotel at the level of a courtyard Marriott in terms of the rooms, outdoor hallways, pool and fitness center. Beware the pictures of the beach. Beaches were covered by thick layer of seaweed that extended ~20ft out into the water (sargassum). Stinks up the beachfront and pool area. Maid service didn’t come by until after 4:30pm and hallways otherwise not too clean.
usRomance trip
Fair 4.0
A waste of three days.
We booked this particular resort because of the beach access but the beach had about a foot of seaweed piled up with about 15 yards of seaweed behind it not including the terrible smell. We had zero beach access and were told to go Fort Zachary Taylor Beach which meant that booking at this resort was a waste of time. We had enough and decided to check out as early as possible on out third day and head out to Clearwater Beach. Upon leaving we were hit with another $200.00 worth of resorts fees.
Marx, usFamily trip
Good 6.0
It’s okay
The staff was friendly and the location is great. The view from the balcony was nice but the room was a basic hotel room for a high price and no mini bar. The beach was not much of a beach and had a stinky sea weed that the staff did little to clean up. For some reason there is a resort fee that does not include parking or access to the kayaks or paddle boards. The hole place felt as though it needed a face lift. I would recommend staying at the sister hotel about a 3 min walk away. It’s much nicer and where I spent most of my time.
Reiss, usRomance trip

The Reach Resort, Curio Collection by Hilton

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