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The Okura Tokyo

Photo gallery for The Okura Tokyo

In-room safe, desk, blackout curtains, soundproofing
Indoor pool
Indoor pool
Indoor pool
Balcony

Overview of The Okura Tokyo

The Okura Tokyo

5-star property
Luxury hotel with spa, near Tokyo Tower

9.4/10 Exceptional

163 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is £435
Price available on 1/3/2023
Map
2-10-4 Toranomon, Minato-ku, Tokyo, Tokyo, 105-0001

Room options

About this area

What's nearby

  • In Minato
  • Tokyo Tower - 15 min walk
  • Tokyo Imperial Palace - 27 min walk
  • Tokyo Midtown - 6 min drive
  • Roppongi Hills - 8 min drive
  • Tokyo International Forum - 8 min drive
  • Tokyo Bay - 11 min drive
  • Nippon Budokan - 11 min drive
  • Shinjuku Gyoen National Garden - 12 min drive
  • Tokyo Dome - 15 min drive
  • Toyosu Market - 15 min drive

Getting around

  • Tokyo (HND-Haneda) - 29 min drive
  • Tokyo (NRT-Narita Intl.) - 50 min drive
  • Yurakucho Station - 3 min drive
  • Shimbashi Station - 20 min walk
  • Hamamatsucho Station - 27 min walk
  • Kamiyacho Station - 6 min walk
  • Toranomon Hills Station - 7 min walk
  • Roppongi-itchome Station - 9 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Nobu Tokyo - 2 min walk
  • Tully's Coffee - 3 min walk
  • Teppanyaki Akasaka - 4 min walk
  • Saino - 5 min walk
  • Doutor Coffee Shop - 6 min walk

About this property

The Okura Tokyo

Putting you within a 10-minute drive of Tokyo Tower and Tokyo Imperial Palace, The Okura Tokyo offers an airport shuttle (available 24 hours) for JPY 44500 per vehicle. Guests can be pampered with massages at the spa, and Yamazato, one of 5 restaurants, serves Japanese cuisine and is open for lunch and dinner. An indoor pool, a bar/lounge and a fitness centre are other highlights at this luxurious hotel. Fellow travellers say good things about the helpful staff and size. Public transportation is only a short walk: Kamiyacho Station is 6 minutes and Toranomon Hills Station is 7 minutes.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels)
Follows the industry cleaning and disinfection practices of GBAC STAR Facility Accreditation (global expert)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 508 rooms
  • Arranged over 41 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 20
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Breakfast is not included in the Breakfast rate plan for children age 11 and younger. Club Lounge Access is not included in the Club Room or Heritage Room for children age 11 and younger.
  • Okura Salon is closed until further notice. Shuttle service is not available until further notice.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 20

Children

  • One child (aged 11 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • 5 restaurants
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Shopping

Working away

  • Business centre
  • 9 meeting rooms
  • Conference centre (32292 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 2 buildings/towers
  • Built in 2019
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages

  • English
  • Japanese

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Climate-controlled air conditioning and heating
  • Espresso maker
  • Electric kettle
  • Dressing gowns and slippers
  • Children's slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Separate bath and shower
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.

Dining

Yamazato – This fine-dining restaurant specialises in Japanese cuisine and serves lunch and dinner.
Sazanka – This fine-dining restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Toh-Ka-Lin – This fine-dining restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Orchid – This restaurant serves breakfast, lunch and dinner. Open daily.
Nouvelle Epoque – This fine-dining restaurant specialises in French cuisine and serves lunch and dinner. Open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of JPY 6000 per person (approximately)
  • Airport shuttle service is offered for an extra charge of JPY 44500 per vehicle (one-way)

Renovations and closures

The following facilities or services will be unavailable from April 01 2020 to June 30 2023 (dates subject to change):
  • Business centre
The property will be renovating from 13 February 2023 to 17 February 2023 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Sauna
  • Spa
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Children & extra beds

  • Rollaway beds are available for JPY 12650.0 per night

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of GBAC STAR Facility Accreditation (global expert).

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing that there's a smoke detector and a security system on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

This property accepts credit cards and cash.

Room service is available 7 AM -10 PM on weekdays and 6 AM - 10 PM on weekends and holidays.
Children 11 years old and younger are not allowed in the Club Lounge after 5 PM.

Also known as

Okura Tokyo Hotel
Okura Hotel
Okura Tokyo
The Okura Tokyo Hotel
The Okura Tokyo Tokyo
The Okura Tokyo Hotel Tokyo
The Okura Tokyo (Open on September 12 2019)

Frequently asked questions

Does The Okura Tokyo offer free cancellation for a full refund?
Yes, The Okura Tokyo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Okura Tokyo?
As of 30 Jan 2023, prices found for a 1-night stay for 2 adults at The Okura Tokyo on 1 Mar 2023 start from £435, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Okura Tokyo?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Okura Tokyo?
Yes, there's an indoor pool.
Are pets allowed at The Okura Tokyo?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Okura Tokyo?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by The Okura Tokyo?
Yes, an airport shuttle is available. The charge is JPY 44500 per vehicle one-way.
What are the check-in and check-out times at The Okura Tokyo?
You can check in from 3:00 PM - midnight. Check-out time is noon.
What is there to do at The Okura Tokyo and nearby?
The Okura Tokyo has a spa and an indoor pool, as well as a steam room and a garden.
Are there restaurants at or near The Okura Tokyo?
Yes, there are 5 on-site restaurants, featuring Japanese cuisine. Nearby restaurants include Tully's Coffee (3-min walk), Teppanyaki Akasaka (4-min walk) and Saino (5-min walk).
What's the area around The Okura Tokyo like?
The Okura Tokyo is in Minato, a short 6-minute walk from Kamiyacho Station and 15 minutes' walk from Tokyo Tower.

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.3/10

Amenities

9.7/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Joshua, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was very nice. Room and bath excellent
Michael, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

amazing room, convenient enough. service was excellent overall. 10/10 would return
BRYAN SHING HIN, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hsin-yan, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Twin room CAN NOT sleep 5 (or 4).
The hotel was amazing. (The breakfast buffet is to die for.) My one issue is not necessarily with the hotel, but likely with hotels.com. My family of four (two adults, two young children) booked the Prestige Twin Upper Floor non-smoking because it says on this website that the rooms "Sleeps 5." There is no world where that is possible. We ended up having to get an extra rollaway bed at a cost of about 12,500 yen a night. Since we were staying a week, that is a fairly significant cost.
Daisuke, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice room
Good room size - nice views and service but location slightly far from the train so we took taxi half the time
Nice view from our room
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lorita, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful location and facility, friendly and very professional service.
Masaya, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Overall great result from the refurbishment programme. The hotel's environmental credentials were significantly damaged to my mind when they returned my shoes that I asked them to polished in prestine plastic bags. Why would they do this? I opened the bags carefully, flattened them out so that they could be reused but they would not take them. The excessive wrapping practice still continues and it did nothing to enhance the Okura's green credentials.
Yuichiro, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review