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1 room, 2 adults

London Marriott Hotel Regents Park

4.5-star4.5 stars
Great for familiesThis property has good facilities for families.
128 King Henrys Road, London, England, NW3 3ST, United Kingdom

Luxury hotel with spa, near ZSL London Zoo
  • Free WiFi in the lobby
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Location
Great location
Room
Great room
Pool
Great pool
Value
Fairly good value for money

London Marriott Hotel Regents Park

from £118
  • Deluxe Room, 1 King Bed, Balcony
  • Club Studio Suite, Business Lounge Access
  • Executive Room, 1 King Bed, Business Lounge Access
  • Superior Room, 1 King Bed with Sofa bed, Balcony
  • Deluxe Room, 2 Double Beds, Balcony
  • Club Suite, Business Lounge Access, Corner

What’s around London Marriott Hotel Regents Park

Landmarks

  • In Camden
  • ZSL London Zoo (19-minute walk)
  • Lord's Cricket Ground (24-minute walk)
  • Regent's Park (29-minute walk)
  • Baker Street (30-minute walk)
  • Royal Academy of Music (35-minute walk)
  • Madame Tussaud's Wax Museum (36-minute walk)
  • BT Tower (44-minute walk)

Getting around

  • London (LHR-Heathrow) 43-min drive
  • London (LCY-London City) 27-min drive
  • London (LGW-Gatwick) 90-min drive
  • London South Hampstead Station 9-min walk
  • London Finchley Road And Frognal Station 17-min walk
  • London Kilburn High Road Station 23-min walk
  • Swiss Cottage Underground Station 5-min walk
  • Finchley Road Underground Station 11-min walk
  • St. John's Wood Underground Station 14-min walk

At a glance

Key facts

Hotel size

  • This hotel has 311 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transport

Parking

  • Self parking *

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Indoor pool
  • Pool sunloungers
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Sauna
Working away
  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 5231
  • Conference space size (meters) - 486
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built – 1973
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Grab bar - in bathtub
Languages Spoken
  • English
  • French
  • Italian
  • Polish
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Pillowtop mattress
Things to enjoy
  • Balcony or patio
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 49-inch Smart televisions
  • Satellite TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Prestige has 4 treatment rooms. Services include massages.

The spa is open daily.

Dining

Carluccio's – This restaurant serves breakfast, lunch and dinner.

London Marriott Hotel Regents Park’s small print

Also known as

  • London Marriott Hotel Regents Park
  • London Marriott Hotel Regents Park Hotel London
  • Marriott Hotel Regents Park
  • London Marriott Regents Park
  • Marriott Regents Park
  • London Marriott Hotel Park
  • London Marriott Hotel Regents Park England
  • London Marriott Regents Park
  • London Marriott Hotel Regents Park Hotel
  • London Marriott Hotel Regents Park London

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Pool access available from 6:00 AM to 11:00 PM
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

    Optional extras

    Self-parking costs GBP 33 per day

    Rollaway beds are available for GBP 25 per day

    Buffet breakfast is offered for an extra charge of GBP 15.75 per person (approximately)

    WiFi is available in guestrooms for GBP 10.00 per day (rates may vary)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

    Fabulous 8.8 From 769 reviews

    Poor 2.0
    WARNING! Do not stay here! Checked in at night after a long flight and was immediately disappointed. Hotel looks nothing like photos. Wallpaper peeling with rust leaking through everywhere. Employee at check in kept incorrectly swiping my card for deposit and told me it was my fault and we would have to “pay as we go” for amenities! I panicked thinking some sort of fraud happened with my cards so called my bank immediately and all was just fine, I let the front desk know and this same employee was horribly rude and dismissive. Hoped for a quick dinner in the hotel restaurant, took 2 1/2 hours due to horrible service and basically being ignored. AM- Woke up in the with ankles and feet covered in bug bites. Went to management and they switched us to upgraded room and moved our luggage while we were out sightseeing. This gave me hope. We got back to the hotel to change before dinner and all seemed well, hotel still old and shabby and new upgraded room unimpressive. We went out, had fun, but when we got back we were literally locked out of our room for not having swiped a card for a deposit! Went to front desk, received more harassing treatment from employee who couldn’t manage swiping my card correctly at check in! We checked out immediately with 2 employees profusely apologizing. At this point did not feel safe having my family at this hotel. Went to The Landmark, it was brilliant! Stay there! Fighting to get my money back from Expedia/Marriott Regency Park now!
    Cel, us3 night family trip
    Very good 8.0
    Nice hotel in good location with helpful staff
    The welcome was warm and staff were extremely helpful, even allowing a later checkout after my husband contracting food poisoning (not from the hotel I hasten to add). However, Carluccio's restaurant really lets the Marriott down. Whilst the food is good, the service is APPALLING. Breakfast time especially was shambolic. No glasses for juice, no bowls for fruit, no spoons provided etc etc. I've stayed in hotels all over the world and this is the worst I've ever encountered. Staff were unorganised at best and downright rude at worst. We tried lunch hoping that - as there were barely any dinners - service would be smoother, but no. We were ignored by 3 staff while waiting to be seated, waited an age for drinks and starters, then sat and watched our pizzas sit for 10 minutes before the waitress stopped sipping her drink and was ready to serve them. Mine was obviously cold and the waitress rolled her eyes, whisked them away and muttered that she'd remake them. No apology. The same pizzas arrived back piping hot but chewy and inedible. Who wants reheated pizza? Not Antonio Carluccio I'm sure. To his credit, the manager offered to remake then refund the entire bill. I did not expect this, I only wanted what I ordered. He was very courteous but sadly the waitress was not. Some serious staff training on customer service would not go a miss. Shame as it spoiled what could have been a great hotel.
    Lottie, gbOther trip
    Good 6.0
    Me cobraron algo que no consumi
    Dear Sir/Madame, Today I recieved this email and I am very surprised to see that we were charged a meal in the restaurant Carluccio’s on the 21st of October. On the 20th we went to the restaurant with the intention of having lunch. However, they were having problems with the service and we had a 50 minute wait for our meal. When we complained to the manager, he told us that if we were unhappy with the wait we could leave. That kind of answer really surprised us since we were waiting a more professional behaviour from a manager. After this response, we left and let someone at the front desk know about this situation. After this episode, we received ugly stares from the manager everytime he saw us which made our stay kind of uncomfortable. It is disturbing that we were charged for something that we never consumed.
    ROSANNA MARIA ISABEL, ar3 night family trip
    Very good 8.0
    Great customer service - shame about the noise!
    The hotel is lovely, comfortable and fairly well equipped. The customer service cannot be faulted and we were allowed to check in slightly earlier than expected! An added bonus! The room was clean, tidy and spacious - perfect for a girl trip! We did , however, come across some problems. When we returned in the evening there was a function in the hotel, not too much of a problem, we all expect functions at big hotels like this, although our room was directly above the function room. On the Sunday morning, we were promptly woken with a live band in the same function room. It was extremely loud - louder than I can possibly explain! I rung down to reception and was told there was a regular religious meeting taking place. This is not something we were told when booking the room! The room we were allocated was directly above the function room and to be perfectly honest, Sunday morning ruined our trip. If we had been told previously that this even would be held, we would have asked to have been moved. As we were awake anyway we started to make ourselves a cup of tea to find there was not enough teabags, sugar or milk! What a disappointment! As I’ve said previously, the customer service cannot be faulted and we were given more beverages and refunded 20% from our bill. All helps to make a horrid morning better.
    gbFamily trip
    Very good 8.0
    London vacation
    Great location close to a tube station. Nice family neighborhood with shops, restaurants and a park. Pool is indoor but temp was more like a spa. Breakfast buffet had many choices although the menu was the same each day. You could order eggs and omelettes cooked to order. If you like to unpack clothing, there was limited drawer space and a small closet. Room was good sized with two beds and a small table and chairs. Lots of outlets and USB ports are a plus.
    Anna, us14 night family trip

    London Marriott Hotel Regents Park

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