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Canopy by Hilton Madrid Castellana

Photo gallery for Canopy by Hilton Madrid Castellana

Seasonal outdoor pool, pool loungers
Junior Suite, 1 King Bed | Minibar, in-room safe, desk, iron/ironing board
Daily buffet breakfast (EUR 25 per person)
Reception
Suite, 1 Bedroom | Bathroom shower

Overview of Canopy by Hilton Madrid Castellana

Canopy by Hilton Madrid Castellana

4.0 star property
4-star hotel with 2 restaurants, near Santiago Bernabeu Stadium

9.0/10 Superb

94 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
The price is £143
Price available on 3/4/2023
Map
Plaza Carlos Trias Beltran 4, Madrid, Madrid, 28020
Main amenities
  • 2 restaurants and bar/lounge
  • 24-hour front desk
  • Breakfast available
  • Business centre
  • Car hire on-site
  • Communal living room
  • Daily housekeeping
  • Fitness centre
  • Outdoor pool access
  • Room service
  • Seasonal outdoor pool
  • Terrace
For families
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Laundry facilities
  • Premium TV channels
  • Private bathroom
  • Terrace

Room options

About this area

What's nearby

  • In Tetuan
  • Santiago Bernabeu Stadium - 6 min walk
  • Plaza de Castilla - 3 min drive
  • Puerta de Alcalá - 12 min drive
  • El Retiro Park - 13 min drive
  • WiZink Center - 6 min drive
  • Thyssen-Bornemisza National Museum - 6 min drive
  • Gran Via Street - 14 min drive
  • Prado Museum - 6 min drive
  • Puerta del Sol - 7 min drive
  • Plaza de Santa Ana - 7 min drive

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 21 min drive
  • Madrid (XTI-Chamartin Train Station) - 4 min drive
  • Madrid Recoletos Station - 5 min drive
  • Nuevos Ministerios Station - 11 min walk
  • Santiago Bernabeu Station - 5 min walk
  • Estrecho Station - 12 min walk
  • Cuzco Station - 13 min walk

Restaurants

  • Honest Greens - 9 min walk
  • Vips - 9 min walk
  • Koln Cafeteria - 4 min walk
  • La Panoteca - 3 min walk
  • Bicai - 10 min walk
Map

About this property

Canopy by Hilton Madrid Castellana

When you stay at Canopy by Hilton Madrid Castellana, you'll be within a 10-minute drive of Puerta del Sol and Plaza Mayor. After visiting the fitness centre for a workout, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. Other highlights at this upmarket hotel include a seasonal outdoor pool and a terrace. Fellow travellers love the helpful staff and overall property condition. The property is only a short walk to public transportation: Santiago Bernabeu Station is 5 minutes and Estrecho Station is 12 minutes.

Languages

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Cashless transactions are available for all charges at the property
Contactless room service is available.

Safety measures

Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 313 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 3 PM until 5:30 AM
  • Express check-in available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free Wi-Fi (speed: 50+ Mbps) and wired Internet access in rooms

Parking

  • Wheelchair-accessible parking and van parking on site
  • On-site parking includes off-street options
  • Off-site parking within 16 ft (EUR 27 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Access to nearby outdoor pool
  • Golfing nearby

Working away

  • Business centre
  • Conference space (852 square feet)
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • On-site car hire
  • Pool loungers

Facilities

  • 1 building/tower
  • Communal living room
  • Fitness centre
  • Safe-deposit box at front desk
  • Seasonal outdoor pool
  • Terrace

Accessibility

  • Assistive listening devices available
  • Handrails in stairwells
  • In-room accessibility (selected rooms)
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Languages

  • English
  • French
  • Italian
  • Spanish

Room amenities

Be entertained

  • Films for purchase
  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board
  • Minibar

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Hairdryer

Stay connected

  • Complimentary wireless Internet access (speed of 50+ Mbps) and free wired Internet
  • Desk
  • Free newspapers
  • Phone

Food and drink

  • Free bottled water

More

  • Connecting/adjoining rooms available
  • Daily housekeeping
  • In-room safe

Special features

Dining

Planta Z – On-site restaurant.
Escándalo – This restaurant specialises in Spanish cuisine and only serves light fare. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 25 for adults and EUR 12.5 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 40 per pet, per night

Parking

  • Parking is available nearby and costs EUR 27 per day (16 ft away)

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from June to September

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) and CleanStay (Hilton) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>This property accepts credit cards. Cash is not accepted.</p> <p>Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.</p>

Also known as

Holiday Inn Hotel Madrid Bernabeu
Holiday Inn Madrid Bernabeu
Holiday Inn Madrid Bernabeu Hotel
Holiday Inn Bernabeu Hotel
Holiday Inn Bernabeu
Holiday Inn Madrid Bernabeu
Canopy by Hilton Madrid Castellana Hotel
Canopy by Hilton Madrid Castellana Madrid
Canopy by Hilton Madrid Castellana Hotel Madrid

Frequently asked questions

Does Canopy by Hilton Madrid Castellana offer free cancellation for a full refund?
Yes, Canopy by Hilton Madrid Castellana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Canopy by Hilton Madrid Castellana?
As of 26 Mar 2023, prices found for a 1-night stay for 2 adults at Canopy by Hilton Madrid Castellana on 3 Apr 2023 start from £143, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Canopy by Hilton Madrid Castellana?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at Canopy by Hilton Madrid Castellana?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Canopy by Hilton Madrid Castellana?
Yes, pets are welcome. There's a charge of EUR 40 per pet, per night. Service animals are exempt from fees.
What are the check-in and check-out times at Canopy by Hilton Madrid Castellana?
You can check in from 3 PM - 5:30 AM. Check-out time is noon. Express check-in is available.
Is there an on-site casino at Canopy by Hilton Madrid Castellana?
No, this hotel doesn't have a casino, but Casino de Madrid (6-min drive) and Casino Gran Via (7-min drive) are both nearby.
What is there to do at Canopy by Hilton Madrid Castellana and nearby?
Canopy by Hilton Madrid Castellana has a seasonal outdoor pool and a fitness centre, as well as access to a nearby outdoor pool.
Are there restaurants at or near Canopy by Hilton Madrid Castellana?
Yes, there are 2 on-site restaurants, featuring Spanish cuisine.
What's the area around Canopy by Hilton Madrid Castellana like?
Canopy by Hilton Madrid Castellana is in Tetuan, a short 5-minute walk from Santiago Bernabeu Station and 6 minutes' walk from Santiago Bernabeu Stadium. Our travellers say that the local area is very quiet.

Reviews

9.0

Superb

9.3/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.3/10

Property conditions & facilities

9.1/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent all round hotel in heart of Madrid
Great hotel in an excellent location. Rooms are modern and very clean. Unlimited filtered drinking water on each floor was fantastic. Excellent gym. Can´t fault it. Will definitely stay again.
Derek, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Borja, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Emanuele, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel close to the station.
Nicola, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Jennifer, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great service and polite staff.
Scott, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Kathryn, 1-night trip
Verified Expedia guest review

2/10 Poor

Christian, 1-night trip
Verified Expedia guest review

8/10 Very good

dany, 1-night trip
Verified Expedia guest review

8/10 Very good

Maddie, 4-night trip
Verified Expedia guest review