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1 room, 2 adults

Crowne Plaza London - Kensington

4-star4 stars
Great for familiesThis property has good facilities for families.
100 Cromwell Road, London, England, SW7 4ER, United Kingdom

4-star hotel with restaurant, near Natural History Museum
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
Amenities
Great amenities

Crowne Plaza London - Kensington

from £126
  • Executive Room
  • Standard Room
  • Superior Suite, 1 King Bed, Non Smoking
  • Deluxe Room, 2 Double Beds, Non Smoking
  • Club Room, 2 Double Beds, Non Smoking
  • Club Room, 1 King Bed, Non Smoking
  • Superior Suite, 1 King Bed with Sofa bed, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Suite, 2 Double Beds, Non Smoking
  • Executive Suite, 1 King Bed, Non Smoking

What’s around Crowne Plaza London - Kensington

Landmarks

  • In London City Centre
  • Natural History Museum (6-minute walk)
  • Victoria and Albert Museum (10-minute walk)
  • Kensington Gardens (11-minute walk)
  • Kensington High Street (12-minute walk)
  • Imperial College London (12-minute walk)
  • Royal Albert Hall (14-minute walk)
  • Kensington Palace (15-minute walk)

Getting around

  • London (LHR-Heathrow) 33-min drive
  • London (LGW-Gatwick) 76-min drive
  • London (LCY-London City) 49-min drive
  • London West Brompton Station 17-min walk
  • London Kensington Olympia Station 26-min walk
  • Kensington (Olympia) Station 26-min walk
  • Gloucester Road Underground Station 1-min walk
  • South Kensington Underground Station 10-min walk
  • Earl's Court Station 14-min walk

At a glance

Key facts

Hotel size

  • This hotel has 163 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID required

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • No parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Fitness facilities
  • Sauna
Working away
  • Business centre
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Lift
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
  • Library
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
Languages Spoken
  • Arabic
  • Chinese
  • Dutch
  • English
  • French
  • German
  • Irish
  • Italian
  • Portuguese
  • Spanish
  • Thai

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • Pay films
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Umami – This restaurant specialises in Asian cuisine.

Crowne Plaza London - Kensington’s small print

Also known as

  • Crowne Plaza London Kensington Hotel
  • Crowne Plaza London - Kensington Hotel London
  • Crowne Plaza Hotel
  • Crowne Plaza London Kensington
  • Crowne Plaza London Kensington England
  • Crowne Plaza Kensington Hotel London
  • Crowne Plaza London Kensington
  • Crowne Plaza London - Kensington Hotel
  • Crowne Plaza London - Kensington London
  • Crowne Plaza London - Kensington Hotel London

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Full breakfast is offered for an extra charge of GBP 17.95 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Superb 9.0 From 1,050 reviews

Good 6.0
ok but not as good as it’s been on past visits.
Usually a great stay... but a few issues creeping in! The room, 2 doubles, was smaller than we’ve had before - still a decent size, but with the chair st the desk you couldn’t actually get around to the side of one of the beds. Room service was poor and breakfast in our room annoyingly got bits of the order wrong... nothing major but easy things like ordered brown toast and they sent white, order fruit and fibre cereal and they send Frosties!! Just not paying attention!
Melanie, gb3 night family trip
Exceptional 10.0
The reception staff were friendly and helpful. The staff at breakfast were attentive and welciming.
Lee, gb2 night family trip
Fair 4.0
great quiet location but room stinks
The location was great and the hotel looked really ood, only thing is the room had such a strong odour that we had to completely spray it when we arrived. We alerted staff to it and they said that they weren't sure what it was and they would freshen the room when we came back. When we came back we opened the door and the smell hit us straight away like it had not been dealt with we couldn't open the window as it had been bolted shut. We then alerted staff again and a colleague came up to spritz the carpet with spray to which it did nothing. We had to stay the night as we could not make alternative arrangements. When leaving we told staff the issue and they said they wouldn't check further customers into the room which annoyed me as I didn't get the same treatment for such a pricey room. It was an uncomfortable stay due to the smell and staff were not helpful but couldn't fault the hotel otherwise. I would return if they were certain I wouldn't be in a room like that one
Zara, gb1 night family trip
Fair 4.0
IHG status not valid through Hotels.com
At this particular Crown Plaza, IHG status is rejected if you booked through Hotels.com. This even includes a friendly IHG welcome! That’s right I was not even greeted as an IHG member (Spite Elite) because I made the booking via Hotels.com. Asked to see a manager but never managed to speak to one to ask about the policy at this particular hotel. Be warned! Everything else was great but hotel policy towards IHG member really needs to be readdressed. I for one will NOT be staying here again.
Sun, gb1 night business trip
Very good 8.0
Good stay although the beds were small
Simon, gb2 night family trip

Crowne Plaza London - Kensington

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