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3 rooms, 3 adults

Crowne Plaza London - Kensington

4-star4 stars
Great for familiesThis property has good facilities for families.
100 Cromwell Road, London, England, SW7 4ER, United Kingdom

4-star hotel with restaurant, near Natural History Museum
  • Free WiFi
  • Collect nightsYou can collect™ Rewards nights here
From 3,277 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Great location
Fantastic service
Tasty breakfast

Crowne Plaza London - Kensington

from £144
  • Executive Room
  • Standard Room
  • Superior Suite, 1 King Bed, Non Smoking
  • Deluxe Room, 2 Double Beds, Non Smoking
  • Club Room, 2 Double Beds, Non Smoking
  • Club Room, 1 King Bed, Non Smoking
  • Superior Suite, 1 King Bed with Sofabed, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Suite, 2 Double Beds, Non Smoking
  • Executive Suite, 1 King Bed, Non Smoking

What’s around Crowne Plaza London - Kensington


  • In London City Centre
  • Natural History Museum (6-minute walk)
  • Victoria and Albert Museum (10-minute walk)
  • Kensington Gardens (11-minute walk)
  • Kensington High Street (12-minute walk)
  • Royal Albert Hall (14-minute walk)
  • Kensington Palace (15-minute walk)
  • Hyde Park (16-minute walk)

Getting around

  • London (LHR-Heathrow) 25-min drive
  • London (LGW-Gatwick) 74-min drive
  • London (LCY-London City) 48-min drive
  • London West Brompton Station 17-min walk
  • London Kensington Olympia Station 26-min walk
  • Kensington (Olympia) Station 26-min walk
  • Gloucester Road Underground Station 1-min walk
  • South Kensington Underground Station 10-min walk
  • Earl's Court Station 14-min walk

At a glance

Key facts

Hotel size

  • This hotel has 163 rooms
  • This hotel is arranged over 6 floors


  • Check-in time 3 PM-midnight
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Children stay free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • No parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Fitness facilities
  • Sauna
Working away
  • Business centre
  • Meeting rooms
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
  • Lift
  • Garden
  • Terrace
  • Television in common areas
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
Languages Spoken
  • Arabic
  • Chinese
  • Dutch
  • English
  • French
  • German
  • Irish
  • Italian
  • Portuguese
  • Spanish
  • Thai

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • Pay films
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features


Umami – This restaurant specialises in Asian cuisine.

Crowne Plaza London - Kensington’s small print

Also known as

  • Crowne Plaza London Kensington Hotel
  • Crowne Plaza London - Kensington Hotel London
  • Crowne Plaza Hotel
  • Crowne Plaza London Kensington
  • Crowne Plaza London Kensington England
  • Crowne Plaza Kensington Hotel London
  • Crowne Plaza London Kensington
  • Crowne Plaza London - Kensington Hotel
  • Crowne Plaza London - Kensington London
  • Crowne Plaza London - Kensington Hotel London


The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Full breakfast is offered for an extra charge of GBP 17.95 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Superb 9.0 From 993 reviews

Fair 4.0
great quiet location but room stinks
The location was great and the hotel looked really ood, only thing is the room had such a strong odour that we had to completely spray it when we arrived. We alerted staff to it and they said that they weren't sure what it was and they would freshen the room when we came back. When we came back we opened the door and the smell hit us straight away like it had not been dealt with we couldn't open the window as it had been bolted shut. We then alerted staff again and a colleague came up to spritz the carpet with spray to which it did nothing. We had to stay the night as we could not make alternative arrangements. When leaving we told staff the issue and they said they wouldn't check further customers into the room which annoyed me as I didn't get the same treatment for such a pricey room. It was an uncomfortable stay due to the smell and staff were not helpful but couldn't fault the hotel otherwise. I would return if they were certain I wouldn't be in a room like that one
Zara, gb1 night family trip
Very good 8.0
Good stay although the beds were small
Simon, gb2 night family trip
Very good 8.0
A pleasant stay in London
I decided to book a more upmarket hotel for the overnight stay in London to ensure that the room would be of a high standard. I was not disappointed. The ‘standard’ room was a decent size with a HUGE double bed and standing lamp, armchair & footstool in the corner. Crowne Plaza has a slogan that it’s the little things that matter (or words to that effect) and they mean it. There’s the usual dressing gown and slippers and a whole range of toiletries. Then there’s the tea and coffee tin that has more than your usual number of supplies and with a chocolate bar too! The bar fridge is also nice to have. The bed and pillows were very comfortable indeed. There’s a lovely garden and bar out back which is a quiet retreat from the hustle and bustle of Cromwell Road. Although the room faced onto Cromwell Road, the traffic noise was barely noticeable. Room service food was tasty and of a good standard. However, when I tried to get their advertised 24-hour room service, there was no reply on any of the phone numbers. When I eventually went down to reception, I was told to go across the road to Tesco Express for food. That was disappointing. As for car parking, I booked a place in the Millenium Hotel parking garage (through JustPark) just around the corner.
Kevan, gb1 night trip
Very good 8.0
Good service and will room upgrade.
CHAK SUM, gbFamily trip
Exceptional 10.0
Great hotel.
Perfectly situated for so many things, including The Royal Albert Hall, V&A Museum and Natural History Museum. Very clean throughout. Really comfy bed. Great friendly staff. I'd recommend upgrading to the Club rooms, as you get complimentary tea and coffee, along with canapes and alcoholic drinks early evening. The hotel has a beach and gardens, which was great for the weather we had, although you have to go to the bar to order drinks and food. Despite being road side of the hotel, we experienced no real noise, once the windows were shut. All in all, a great hotel.
Sharon, gbRomance trip

Crowne Plaza London - Kensington

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