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All properties in Acapulco, Guerrero, Mexico
All properties in Acapulco, Guerrero, Mexico

HS HOTSSON Smart Acapulco

3.5-star3.5 stars
Great for familiesThis property has good facilities for families.
Av. Costera Miguel Aleman 1803, Fracc. Magallanes, Acapulco, GRO, 39670, Mexico

3.5-star beach hotel with outdoor pool, near Condesa Beach
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 1,139 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
Value
Value for money could be better
Room
Room is all right
Service
Service is adequate

HS HOTSSON Smart Acapulco

from £52
  • Deluxe Room, 1 King Bed, Balcony, Partial Ocean View
  • Deluxe Room, 2 Double Beds, Balcony, Partial Ocean View
  • Junior Suite, 1 King Bed, Balcony, Partial Ocean View
  • Junior Suite, 2 Double Beds, Balcony, Partial Ocean View
  • Suite, 1 King Bed, Balcony, Bay View
  • Senior Suite, 1 King Bed, Jetted Tub
  • Presidential Suite, 2 Bedrooms, Private Pool, Ocean View

What’s around HS HOTSSON Smart Acapulco

Landmarks

  • In Costera Acapulco
  • Condesa Beach (4-minute walk)
  • Diana the Huntress (7-minute walk)
  • Gran Plaza Shopping Mall (9-minute walk)
  • Icacos Beach (19-minute walk)
  • Parque Papagayo (22-minute walk)
  • El Rollo Acapulco (41-minute walk)
  • Plaza Bahia (2-minute walk)

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) 17-min drive
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 506 rooms
  • This hotel is arranged over 28 floors

Arriving/leaving

  • Check-in time 3 PM-6 AM
  • Check-out time is noon
  • Express check-in
This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning. This property requires valid ID for all guests at check-in, regardless of age. A birth certificate should be presented for children to confirm age. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Parking

  • Valet parking (limited) *

Offsite

  • Area shuttle *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • 2 bars/lounges
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service
Things to do
  • Beach umbrellas
  • Number of outdoor pools - 4
  • Children's pool
  • 24-hour fitness facilities
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Waterskiing nearby
  • Fitness facilities
Working away
  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 9483
  • Conference space size (meters) - 881
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Year Built – 1982
  • Lift
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Disabled parking
  • Accessible path of travel
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

NUDE AT THE BEACH – Overlooking the ocean, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Los Caracoles – This poolside restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open selected days.

Pagliacci – Overlooking the ocean, this theme restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.

LOS ARCOS – Overlooking the ocean, this theme restaurant specialises in Mexican cuisine and only serves lunch. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.

HS HOTSSON Smart Acapulco’s small print

Also known as

  • Crowne Plaza Acapulco Hotel
  • HS HOTSSON Smart Acapulco Hotel Acapulco
  • HS HOTSSON Smart Acapulco Hotel
  • Crowne Plaza Acapulco Hotel Acapulco
  • Crown Plaza Acapulco
  • Acapulco Crowne Plaza
  • HS HOTSSON Smart Hotel
  • HS HOTSSON Smart
  • HS HOTSSON Smart Acapulco Hotel
  • HS HOTSSON Smart Acapulco Acapulco

Policies

Outside food and drink are not permitted on the premises. For more details, please contact the property using the information on the reservation confirmation received after booking.

Guests under 18 years old are not allowed in the fitness facility.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Self-parking costs MXN 120 per night

Valet parking costs MXN 120 per night

Buffet breakfast is offered for an extra charge of MXN 295 for adults and MXN 149 for children (approximately)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very good 8.0 From 478 reviews

Fair 4.0
Badly
Room sticks like poop
ROBERTO, usFamily trip
Exceptional 10.0
I always have a great time, very good service and friendly staff
María, usFamily trip
Fair 4.0
Research the hotel
Was not happy, the staff catered to the white guess. Where ever i went in the hotel security was watching me. Could not bring out side food to the room,my family guess that lives their was not aloud to visit me.We had to change room due to roaches,staff gave us other room had issue as well. Staff said they will get back to us never did.
Teresa, us13 night family trip
Good 6.0
Noisy
Hotel had music in the open lobby area most nights that went late and interferred with sleeping.
Robert, usRomance trip
Very good 8.0
Poor dinner service
Dinner service not so good. Very slow
anette, us3 night romance trip

HS HOTSSON Smart Acapulco

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