6/10 Good
2 Dec 2022
Staff pleasant but room a bit tatty disappointing.
Checking in was easy, and the grounds are very good, unfortunately the room was not as expected, even though there was tea and coffee available in the room there was no milk and had to ask for this, all the bottled water was sparkling and no still, again had to ask, the mixer tap in the bathroom was loose and would spin around, there were cracked tiles all up the wall in the shower and when using the shower the water kept going hot and cold, the room was very basic with no luxury whatsoever, I’ve stayed in nicer travelodge’s, at breakfast we had a pot of tea and and as I poured a cup of tea a pea came out of the pot along with some black bits. On checking out even though we paid in advance, they charged us for the room again and we had drinks on our bill that we never had, they did eventually sort it out after checking with bar and their reservation department but took a while. It was a shame as this was our anniversary and spoilt it.

John
John, 1-night trip
Verified Hotels.com guest review