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DoubleTree by Hilton Rochester

3.5-star3.5 stars
1111 Jefferson RdRochesterNY14623United States of America

3.5-star hotel in Rochester with indoor pool and restaurant
  • Free WiFi and free parking
Very Good8.0
Vibe
Awesome vibe
Bar and Beverages
Bar is awesome
Amenities
Great amenities
Value for money
Fairly good value for money
104See all 104 Hotels.com reviews
From 858 reviewsTripAdvisor Traveller Rating

DoubleTree by Hilton Rochester

from £104
  • Standard, One King and One Sofa Bed
  • Standard, Two Double Beds
  • One King Bed, Non-Smoking, Accessible
  • One King Bed, Non-Smoking, Roll In Shower
  • Junior Suite, 1 Bedroom

At a glance

Key facts

Hotel size

  • This hotel has 249 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
Airport shuttle service is available upon request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum guest age is 21
  • Minimum check-in age is 21
  • Minimum Spring Break check-in age is 21

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Free airport shuttle (available on request)

Parking

  • Free self parking

  • RV/bus/truck parking

Offsite

  • Free area shuttle

  • Free shopping centre shuttle

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • 24-hour fitness facilities
Working away
  • 24-hour business centre
  • Conference space
  • Conference space size (feet) - 10000
  • Conference space size (meters) - 900
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Fridge
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Bistro 252 – This restaurant specialises in American cuisine and only serves breakfast.

The Atrium Lounge – This restaurant specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

DoubleTree by Hilton Rochester’s small print

Also known as

  • DoubleTree Hilton Rochester Hotel
  • DoubleTree Hilton Rochester Hotel
  • DoubleTree Hilton Rochester
  • DoubleTree Rochester
  • Hilton DoubleTree Rochester
  • Hilton Rochester
  • Rochester DoubleTree
  • Rochester DoubleTree Hilton
  • Rochester Hilton
  • Strathallan Hotel Rochester

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.

Only registered guests are allowed in the guestrooms.

Optional extras

Refrigerators are available for USD 10 per night

Rollaway beds are available for an extra charge

Buffet breakfast is offered for an extra charge of USD 14.95 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around DoubleTree by Hilton Rochester

Top spots nearby

Recommended by this property

  • Bill Gray's Regional Iceplex (12-minute walk)
  • University of Rochester (3.1 mi / 5 km)
  • Rochester Institute of Technology (3.4 mi / 5.5 km)
  • Strong (4.6 mi / 7.3 km)
  • Blue Cross Arena (4.6 mi / 7.5 km)

Getting around

  • Rochester, NY (ROC-Greater Rochester Intl.) 10-min drive
  • Rochester Passenger Station 15-min drive
  • Free self parking
  • RV, bus, and truck parking
  • Free airport shuttle
  • Free area shuttle
  • Free shopping centre shuttle

Recent reviews

Very Good 8.0 From 104 reviews

DoubleTree by Hilton Rochester
Good6.0
Needs some TLC
Not great location and hotel could use some upgrades.
William B, us1 night trip
DoubleTree by Hilton Rochester
Very Good8.0
Great bed, thin walls
The bed was very comfortable, which is key for me in any hotel. Only negatives, walls are very thin. Lots of rowdy guests (they have hosted youth hockey teams the last 2 times I stayed there, no fun for the other guests!) The staff is great, very friendly.
Ronald, us3 night trip
DoubleTree by Hilton Rochester
Exceptional10.0
Happy traveler
Extremely friendly staff and a beautiful hotel
A Traveller, us1 night romance trip
DoubleTree by Hilton Rochester
Good6.0
Beautiful Lobby, Outdated Rooms
The hotel is obviously older. You can tell they recently renovated their lobby, pool, and bar area. It’s beautiful. Their rooms on the other hand are old and slightly uncomfortable. Upon booking we had to settle for a room with two double beds for 4 adults since there was no options for queen beds. Once in the room you can tell they would have not had room for queen beds. The room was smaller and only had one small chair in the corner for a sitting area. There wasn’t a designated area for sitting which made things a little uncomfortable for 4 adults in the room. It was obvious they had tried to “update” the room, but it still felt outdated. The door to the room was extremely heavy and difficult to keep open when trying to bring the luggage in and out of the room. There was only one small garbage can located in the bathroom but none in the main room. The lighting in the room wasn’t very bright and pretty dimly lit, even with multiple lights on. Instead of spending all their money on the wow factor in the lobby, they should have placed more into the rooms.
Mykenzie, us1 night family trip
DoubleTree by Hilton Rochester
Very Good8.0
Room smelled a little musty. Otherwise a very nice experience.
A Traveller, us1 night trip

See all reviews

DoubleTree by Hilton Rochester

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