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1 room, 2 adults

Holiday Inn Portland-By the Bay, an IHG Hotel

3-star3 stars
Great for families

Good to know

  • Free cots/infant beds
  • Boat tours nearby
  • Dry cleaning/laundry service
  • Free WiFi
88 Spring St, Portland, ME, 04101, United States of America

3-star hotel with 2 restaurants, near Cross Insurance Arena
  • Free WiFi
  • Great for families

    Good to know

    • Free cots/infant beds
    • Boat tours nearby
    • Dry cleaning/laundry service
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Within walking distance of downtown area. Also on site parkingOct 18, 2019
  • Excellent service, friendly staff, large room overlooking the bay was very comfortable.…Sep 8, 2019

Holiday Inn Portland-By the Bay, an IHG Hotel

from £91
  • Room, 2 Double Beds, Non Smoking
  • Room, 2 Double Beds, Non Smoking, Bay View
  • Room, 1 King Bed, Non Smoking, Bay View
  • Room, 2 Double Beds, Non Smoking (Upgraded)
  • Standard Room
  • Room, 1 King Bed, Non Smoking (Upgraded)
  • Room, 1 Queen Bed, Accessible, Non Smoking (Hearing, Mobility Tub)
  • Room, 1 Queen Bed, Accessible, Non Smoking (Hearing, Roll-In Shower)

What’s around Holiday Inn Portland-By the Bay, an IHG Hotel

Landmarks

  • In Downtown Portland
  • Cross Insurance Arena - 4-minute walk
  • Charles Q. Clapp House - 1-minute walk
  • Portland Museum of Art - 2-minute walk
  • McLellan-Sweat Mansion - 2-minute walk
  • Children's Museum of Maine - 3-minute walk
  • Children's Museum and Theatre of Maine - 3-minute walk
  • Space Gallery - 4-minute walk

Getting around

  • Portland, ME (PWM-Portland Intl. Jetport) 12-min drive
  • Auburn, ME (LEW-Auburn - Lewiston Municipal) 47-min drive
  • Sanford, ME (SFM-Sanford Seacoast Regional) 40-min drive
  • Portland Transportation Center 6-min drive
  • Freeport Station 19-min drive
  • Saco Transportation Center 20-min drive
  • Free airport shuttle
  • Free area shuttle
  • Free train station pick-up
  • Free train station drop-off
  • Free ferry terminal shuttle
  • Free cruise terminal shuttle

At a glance

Key facts

Hotel size

  • This hotel has 239 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time 3:00 PM-1 AM
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Free airport shuttle from 6:30 AM to 9:00 PM

  • Free train station shuttle from 6:30 AM to 9:00 PM

  • Free cruise terminal shuttle

  • Free ferry terminal shuttle

Parking

  • Covered on-site self-parking (USD 10 per day; includes in/out privileges)

  • Covered on-site valet parking (USD 10 per day; includes in/out privileges)

  • On-site motorhome/coach/lorry parking (fees apply)

  • Wheelchair-accessible parking and van parking on site

  • On-site parking is limited

  • Height restrictions apply for on-site parking

  • On-site garage

Offsite

  • Free area shuttle within 2 miles

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Room service (during limited hours)
  • Water dispenser
Things to do
  • Indoor pool
  • Pool umbrellas
  • 24-hour fitness facilities
  • Sauna
  • Free bicycles on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Use of nearby fitness centre (discount)
Working away
  • 24-hour business centre
  • Number of meeting rooms - 12
  • Conference space
  • Conference space size (feet) - 30000
  • Conference space size (meters) - 2787
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter
Facilities
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Bath with shower
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay films
  • Premium TV channels
  • Video game console
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Fridge
  • Microwave
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Port of Call Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Level 5 Bar & Restaurant – Overlooking the ocean, this rooftop bar specialises in American cuisine and serves dinner and light fare. Open selected days.

Holiday Inn Portland-By the Bay, an IHG Hotel’s small print

Also known as

  • Holiday Inn Portland-By Bay Hotel
  • Holiday Inn Portland By the Bay
  • Holiday Inn Portland-By the Bay, an IHG Hotel Hotel
  • Holiday Inn Portland-By the Bay, an IHG Hotel Portland
  • Holiday Inn Portland-By the Bay, an IHG Hotel Hotel Portland
  • Holiday Inn Portland-By Bay
  • Portland By The Bay, An Ihg
  • Holiday Inn Portland By the Bay
  • Holiday Inn Portland-By the Bay, an IHG Hotel Hotel
  • Holiday Inn Portland-By the Bay, an IHG Hotel Portland
  • Holiday Inn Portland-By the Bay, an IHG Hotel Hotel Portland
  • Portland By The Bay, An Ihg

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pool access available from 6:00 AM to 11:00 PM.

Parking height restrictions apply.

Guests must contact this property in advance to reserve on-site parking.

This property uses eco-friendly cleaning products.

Guests can rest easy knowing that there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless checkout is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Optional extras

Covered self-parking costs USD 10 per day with in/out privileges

Covered valet parking costs USD 10 per day with in/out privileges

RV/bus/truck parking is available for an extra charge.

Breakfast costs between USD 6 and USD 16 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Holiday Inn Portland-By the Bay, an IHG Hotel

  • Does Holiday Inn Portland-By the Bay, an IHG Hotel offer free cancellation for a full refund?
    Yes, Holiday Inn Portland-By the Bay, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Holiday Inn Portland-By the Bay, an IHG Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Holiday Inn Portland-By the Bay, an IHG Hotel?
    Yes. Self-parking costs USD 10 per day. Valet parking costs USD 10 per day. Parking spaces may be limited. Motorhome/coach/lorry parking is available.
  • Is there a pool at Holiday Inn Portland-By the Bay, an IHG Hotel?
    Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 11:00 PM.
  • Are pets allowed at Holiday Inn Portland-By the Bay, an IHG Hotel?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Holiday Inn Portland-By the Bay, an IHG Hotel?
    You can check in from 3:00 PM - 1 AM. Check-out time is 11 AM. Express check-out and contactless check-out are available.
  • Are there restaurants at or near Holiday Inn Portland-By the Bay, an IHG Hotel?
    Yes, there are 2 on-site restaurants, featuring American cuisine and ocean views. Nearby restaurants include Emilitsa (3-min walk), Green Elephant (3-min walk) and Five Fifty-Five (3-min walk).
  • Is an airport shuttle service offered by Holiday Inn Portland-By the Bay, an IHG Hotel?
    Yes, a free airport shuttle is available from 6:30 AM to 9:00 PM on request.
  • What is there to do at Holiday Inn Portland-By the Bay, an IHG Hotel and nearby?
    Have fun during the warmer months with activities such as cycling. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness centre and a sauna.

Recent reviews

Very good 8.4 From 710 reviews

Exceptional 10.0
Very impressed. I got an enormous room with a stunning view overlooking the sea which I wasn’t expecting and hadn’t paid extra for so it was a lovely surprise. The staff were very friendly too. Would definitely stay here again.
Jane, gb3 night trip
Exceptional 10.0
Good location for exploring Portland
Good location, easy walking distance from everything you need. Comfortable room and only small issue was that the fridge was a bit noisy. Good view and otherwise quiet location.
Sharon's debit, gb2 night romance trip
Very good 8.0
Nice hotel. Short walk to Old Port.
Lovely hotel a short walk from the old port. Drinks machine in lobby was a nice touch. Charging for breakfast not great though.
Shan, gb3 night trip with friends
Very good 8.0
Great room and view
We really like this hotel even though it is part of a chain and looks like it mainly caters for business and weddings. The reception staff were lovely and very welcoming. Parking is attached and at $10 a night not expensive. Pool is cool and refreshing. Easy to get to the main shopping read of the old town and the harbour. Bars, cafes and bakeries close by for breakfast and snacks. I am reviewing the breakfast separately a the room and stay don’t deserve to be penalised by that experience.
Mark, gb2 night trip
Exceptional 10.0
Weekend in Portland
Great location, hotel is starting to age, work being done on upper floors, but fortunately started at 9am and not on weekend, staff was very helpful and friendly
Judy, us3 night family trip
Very good 8.0
Great pool!
Rooms are dated, but not terribly banged up. Renovations seem to be in progress. I asked for a quiet room. It sounds like I got one underneath renovations and next to the service elevator. Not so quiet during the day, but very quiet at night. Room temperature and comfort are important to me. The room had individually controlled heating/cooling, though it was a bit noisy. Breakfast room: cold and uninviting. Incredible pool and a small fitness room.
us5 night trip
Poor 2.0
I had to stay there for a week. So i asked for a room with a view. We had two rooms, looking over a parking lot. Next,no hot water then hot water after 10 min, then it lasted just long enough till you got in the shower,the final day extremely hot water. No food or coffee in the morning. The restaurant never opened up. we waited till 7:15a.m. nothing no staff. My window was broken held with tape. It was the wrong size for the original frame so there was a 1/2" gap for the air to come through. as i wondered why my drapes were flying around. Told staff, didn't change my room or even check on it. Extremely disappointed. Room 305
us7 night trip with friends
Exceptional 10.0
Portland by the Bay
We stayed one night, we have stayed here 6 times before. Our room was newly renovated, with the gorgeous bay view. Checkin was easy and the concierge was helpful and courteous. Great location within Portland!
Nicholas, us1 night trip
Exceptional 10.0
Nice!
Loved the cleanliness and felt very safe given how empty it was at a time of pandemic! Great breakfast too! Love the largetvs. Outdoor havelike moreinfo on local restaurants open for takeout.
DEborah, us1 night trip
Exceptional 10.0
Convenient & friendly
I have stayed at this hotel many times before for conferences. This time it was conviently located near the hospital where I would be having surgery. This hotel is always clean, the front desk staff is always friendly & helpful. The rooms are comfortable & there is on site dining and room service.
us2 night trip

Holiday Inn Portland-By the Bay, an IHG Hotel