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Neuhaus Zillertal Resort

4.0 star property
Mountain hotel in Mayrhofen with 2 indoor pools and spa

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Nestled in the mountains, Neuhaus Zillertal Resort offers a serene retreat. Begin your day with a breakfast buffet and unwind at the spa or take advantage of cycling opportunities. With free WiFi, an indoor pool, outdoor pool, playground and laundry facilities you're set for a relaxing getaway.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free parking
  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • 2 indoor pools and outdoor pool
  • Free supervised childcare
  • Ski storage
  • Ski passes
  • Fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • Waterslide

For families (6)

  • Supervised childcare (free)
  • Children's pool
  • Playground on-site
  • Separate bath and shower
  • Separate sitting area
  • Television
The current price is £216
includes taxes & fees
13 Apr - 14 Apr

Why we love this property

Wellness mountain escape
A full-service spa, sauna, and hot tub form a mountain sanctuary. Daily massages and a fitness room enhance the rejuvenating experience.
Culinary delights galore
A restaurant and bar provide delicious dining options. Couples can enjoy private meals while all guests start the day with free buffet breakfast.

Room options

Available filters for rooms
Showing 25 of 25 rooms

View all photos for Classic Room

Classic Room | In-room safe, blackout curtains, free WiFi, bed sheets

Classic Room

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room (Astegg)

In-room safe, blackout curtains, free WiFi, bed sheets

Classic Room (Astegg)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite (Romantik)

Suite (Romantik) | In-room safe, blackout curtains, free WiFi, bed sheets

Suite (Romantik)

  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Romantik)

Room (Romantik) | In-room safe, blackout curtains, free WiFi, bed sheets

Room (Romantik)

  • Mountain view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Marchkopf/Steinerkogel)

Room (Marchkopf/Steinerkogel) | In-room safe, blackout curtains, free WiFi, bed sheets

Room (Marchkopf/Steinerkogel)

  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Chalet, 1 Bedroom

Chalet, 1 Bedroom | In-room safe, blackout curtains, free WiFi, bed sheets

Chalet, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Loft (am See)

Loft (am See) | In-room safe, blackout curtains, free WiFi, bed sheets

Loft (am See)

  • Garden view
  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio

Studio | In-room safe, blackout curtains, free WiFi, bed sheets

Studio

  • Mountain view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Bergblick)

Room (Bergblick) | In-room safe, blackout curtains, free WiFi, bed sheets

Room (Bergblick)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Room (Interio)

Room (Interio) | In-room safe, blackout curtains, free WiFi, bed sheets

Room (Interio)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Classic Suite

Classic Suite | In-room safe, blackout curtains, free WiFi, bed sheets

Classic Suite

  • Mountain view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Apartment, 1 Bedroom

Private kitchen

Apartment, 1 Bedroom

  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Duplex (Interio)

Duplex (Interio) | In-room safe, blackout curtains, free WiFi, bed sheets

Duplex (Interio)

  • Mountain view
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds

View all photos for Suite (Garden)

Suite (Garden) | Living area | 32-inch flat-screen TV with cable channels, TV, table football

Suite (Garden)

  • Garden view
  • 65 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Duplex (Garden)

Duplex (Garden) | Living area | 32-inch flat-screen TV with cable channels, TV, table football

Duplex (Garden)

  • Garden view
  • 105 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds

View all photos for Room (Grünberg)

Room (Grünberg) | In-room safe, blackout curtains, free WiFi, bed sheets

Room (Grünberg)

9.6 out of 10
Exceptional
(5 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Suite (Hamberg)

Suite (Hamberg) | In-room safe, blackout curtains, free WiFi, bed sheets

Suite (Hamberg)

  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Chalet, 2 Bedrooms

Chalet, 2 Bedrooms | In-room safe, blackout curtains, free WiFi, bed sheets

Chalet, 2 Bedrooms

  • Garden view
  • 95 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Private kitchenette

Apartment, 2 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)
  • 55 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms (Maisonette)

32-inch flat-screen TV with cable channels, TV, table football

Apartment, 2 Bedrooms (Maisonette)

  • Mountain view
  • 68 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed and 4 Single Beds

View all photos for Family Suite

Family Suite | In-room safe, blackout curtains, free WiFi, bed sheets

Family Suite

  • Garden view
  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Family Suite

Family Suite | In-room safe, blackout curtains, free WiFi, bed sheets

Family Suite

  • Garden view
  • 80 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Family Suite (Interio)

Family Suite (Interio) | In-room safe, blackout curtains, free WiFi, bed sheets

Family Suite (Interio)

  • City view
  • 55 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Classic Double Room

Classic Double Room | In-room safe, blackout curtains, free WiFi, bed sheets

Classic Double Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, blackout curtains, free WiFi, bed sheets

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Map
202 Am Marktplatz, Mayrhofen, 6290

What's nearby

  • Zillertal - 1 min walk - 0.0 km
  • Hauptstraße - 1 min walk - 0.1 km
  • Congress Zillertal - Europahaus Mayrhofen - 2 min walk - 0.2 km
  • Penkenbahn Gondola - 11 min walk - 1.0 km
  • Ahorn Ski Area - 14 min walk - 1.2 km

Getting around

  • Innsbruck (INN-Kranebitten) - 71 min drive
  • Salzburg (SZG-W.A. Mozart) - 132 min drive
  • Mayrhofen Station - 2 min walk
  • Bichl im Zillertal Station - 3 min drive
  • Ramsau - Hippach Station - 5 min drive

Restaurants

  • ‪Happy End - ‬5 min walk
  • ‪Cafe Tirol - ‬7 min walk
  • ‪Mike's Sports Bar - ‬3 min walk
  • ‪Goldkind - ‬7 min walk
  • ‪Café Kostner - ‬4 min walk

About this property

Neuhaus Zillertal Resort

Located near a train station, Neuhaus Zillertal Resort is a great choice for a stay in Mayrhofen. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other highlights include 2 indoor pools, an outdoor pool and a bar/lounge.

At a glance

DONE

Hotel size

    • 150 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - midnight
    • Front desk staffed during limited hours
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in Half Board rates must check-in by 8 PM to receive dinner.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Free supervised childcare
DONE

Pets

    • Pets allowed (dogs only, 1 total)*
    • Specific rooms only, restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Private dining
  • Room service (limited hours)

Travelling with children

  • Children's pool
  • Water slide
  • Bowling alley
  • Playground
  • Free supervised childcare/activities
  • Children's games
  • Toys
  • Art supplies

What to do

  • Ski passes
  • Bowling alley
  • Evening entertainment
  • Pool table
  • Table football
  • Ping pong
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Fishing nearby

Working away

  • Meeting rooms
  • Co-working spaces

Services

  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Bike hire
  • Pool loungers
  • Ski storage
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • 2 indoor pools
  • Designer shops on-site
  • Full-service spa
  • Sauna
  • Steam room
  • Water slide
  • Vegan dining options
  • Vegetarian dining options

Accessibility

  • Lift
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Hardwood flooring in public areas
  • Hardwood flooring in room

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Bathrobes

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Separate bath and shower
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Guidebooks/recommendations

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa. Services include massages. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.20 per person, per night

Pets

  • Pets are allowed for an extra charge of EUR 35 per pet, per night

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property uses solar and geothermal energy.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Also known as

Alpendomizil Neuhaus Hotel Mayrhofen
Alpendomizil Neuhaus Hotel
Alpendomizil Neuhaus Mayrhofen
Alpendomizil Neuhaus
Neuhaus Zillertal Resort Hotel
Neuhaus Zillertal Resort Mayrhofen
Neuhaus Zillertal Resort Hotel Mayrhofen

Frequently asked questions

Does Neuhaus Zillertal Resort offer free cancellation for a full refund?

Yes, Neuhaus Zillertal Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Neuhaus Zillertal Resort?

Yes, there are 2 indoor pools, an outdoor pool and a children's pool.

Are pets allowed at Neuhaus Zillertal Resort?

Yes, dogs are welcome, with a limit of 1 total. There's a charge of EUR 35 per pet, per night. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Neuhaus Zillertal Resort?

Yes, there's free self parking. Electric car charging is available.

What are the check-in and check-out times at Neuhaus Zillertal Resort?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM.

What is there to do at Neuhaus Zillertal Resort and nearby?

During the winter, enjoy nearby recreation such as downhill skiing and snowboarding, and return when the snow melts for fishing and hiking. Additional recreation on-site includes bowling. Indulge in a treatment at the spa and enjoy a swim in one of the 2 indoor swimming pools. Neuhaus Zillertal Resort also has an outdoor pool and a sauna, as well as a steam room and a garden.

Are there restaurants at or near Neuhaus Zillertal Resort?

Yes, there's an on-site restaurant.

Does Neuhaus Zillertal Resort have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Neuhaus Zillertal Resort like?

Neuhaus Zillertal Resort is a short 2-minute walk from Mayrhofen Station and 2 minutes' walk from Congress Zillertal - Europahaus Mayrhofen.

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Reviews

Neuhaus Zillertal Resort Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

8.6

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • The spa facilities were impressive, with indoor and outdoor pools, saunas, and relaxation rooms, offering a great experience. (6 reviews)
  • Breakfast was very good and plentiful with a great option to swap for a fondue and an unbelievable breakfast option. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Shopping center
Train station
Location

Reviews

10/10 Exceptional

Lovely hotel, helpful staff, large rooms, great breakfast & dinner. Good location for 10 mins walk to ski lifts or short bus ride. Loved the inifity pool with mountain views!
Jeff, 4-night trip

10/10 Exceptional

Everywhere was very good
Patrick, 4-night trip

10/10 Exceptional

Great spa
Andrew, 3-night trip

10/10 Exceptional

The location of this hotel is perfect. We really enjoyed the newly renovated pool area, and our kids had a lot of fun on the waterslides. The food and service was great, we will definitely return!
Laura, 3-night trip

10/10 Exceptional

Incredible spa, almost ridiculous! Has to be seen to be believed.
Owen, 4-night trip

10/10 Exceptional

Wonderful place
Amanda, 3-night trip

10/10 Exceptional

Everything about the Neuhaus was perfect!!
Elizabeth, 3-night trip

10/10 Exceptional

I love this hotel. Hope to visit again soon.
Abbie, 7-night trip

8/10 Very good

Good ski resort

We had family ski trip to Mayrhofen and stayed in this hotel. We enjoyed food, facilities and excellent apartment with full kitchen. Probably , we will come back if decide to go to Mayrhofen again.
Igor, 7-night trip

10/10 Exceptional

Excellent all round. Lovely clean hotel and surrounding areas. Pristine accommodation with friendly and attentive staff. Lots of options for food and drink with an option to swap a half board for a fondue and an unbelievable breakfast option. Sensational spa too, which was an added bonus
Paul Andrew, 7-night trip

8/10 Very good

Nice traditional hotel with partially modern restaurant. Nice location close to the center, bus stop, Railway station.
Albert, 7-night trip

10/10 Exceptional

Superknee staff, thank you for the fantastic service and location. The diner and breakfast were phenomenal..
??? ??????, 3-night trip

10/10 Exceptional

Food was excellent with a good variety over the 7 days we were here. The spa is incredible after a day skiing. The service was hit and miss. Our waiter was great but the night he was off the substitute waitress was terrible. We experienced two eye rolling moments, from the staff!! Once when they brought an incorrect water bottle. The second time on checkout at reception. We had paid €70 to use the spa after checkout (11am) and our airport transfer 2:45pm. They said they had run out for bathrobes for the Spa and asked us to go back to our apartment to get ours however we informed them that our robes in the apartment were on the floor of the bathroom so they were wet. (As reception asked us to do 2 days earlier when I booked the Spa) eyes rolled again. The lady in the lounge bar was excellent and made great cocktails with very friendly service. Despite the occasional service hiccups we’d defiantly come back.
C, 7-night trip

10/10 Exceptional

Lovely hotel

We had a beautiful room which was upgraded to a suite on arrival. Room and hotel was very clean. Food at hotel was lovely and staff were really friendly. Spa area was good too
Abbie, 5-night trip

10/10 Exceptional

Great

Fantastic hotel and location. Great facilities. Kinder basement area needs airing.
Shairon, 6-night trip

10/10 Exceptional

I am returning customer because I love how the hotel is situated. Mayrhofen is still a village but with many options to spend a day. The new garden of the hotel is amazing. I am sure I will revisit this hotel.

4/10 Fair

Positive: Nice hotel, very good food, helpful and kind people in the reception. Negative: No air condition in our room, some restaurant personell seemed stressed and were forgetting our orders, especially outside area, also did not seem very friendly.
Kjetil, 4-night trip

8/10 Very good

Great hotel, slow dinner service

Lovely place and an amazing location next to the train station in the center of Mayrhofen. My only criticism is the speed of service in the restaurant of an evening. If you enjoy a 2.5 hr dinner its great but if you want a quick bite, maybe call half-board.
Gary, 7-night trip

6/10 Good

4 night trip

On arriving I was ignored and left waiting for a long time while 3 people on the desk dealt with one phone call. Room is very dated but spacious, warm and clean. In general, not all but most of the staff were very cold, unfriendly, the bar man in particular was rude. I only stayed b&b, not half board and so a big deal was made of this each morning when I asked where to sit, very odd. On a positive the breakfast and restaurant area is of a high quality and the spa facilities very impressive.
Andrew, 4-night trip

10/10 Exceptional

Very good, would recommend!

Lovely hotel with both a traditional part of the hotel and a brand new part including a state of the art spa which opened in December apparently. The spa area was amazing, indoor and outdoor pools (both a little cold!), outdoor jacuzzi (also a little cold!), lots of relaxation rooms with loungers, two saunas of different temperatures, one 90 degree huge panoramic sauna which can easily seat 40-50 people, the other a 60 degree one which is hardly used. Suprisingly the new complex doesnt have a steam room but there is one in the original part of the hotel on the ground floor. Please note, the top floor sauna area, is an adult only nude area! The rooms in the original part of the hotel are very traditional, with a balcony overlooking the mountain range. They are comfortable but nothing fancy or modern. The only down side is that the rooms do not have any tea or coffee making facilities which i did miss in the mornings and evenings. The food both at breakfast and evenings are all very good and plentiful. The location is also situated within walking distance to the main high street including apres ski bars. One tip i would recommend is hiring a ski locker at the top of the Penkenbahn so that you leave all your ski gear at the top of the main gondola and walk back to the hotel in normal shoes! This is well worth 24 euros for a two person locker! Would definitely recommend and return to the same hotel is heading to Mayrhofen.
Reuben, 4-night trip

8/10 Very good

Overall we had a lovely stay. We were in an apartment across from the main hotel, it was bright, clean and roomy. Two balconies with views of the mountains and the garden in front as well as the picturesque hotel building itself. Most evenings there was live music in the beer garden opposite it was pleasant and finished at 10pm. Reception staff were always very helpful and spoke great English, restaurant staff lovely too. Food plentiful, tasty if probably a bit over salted for me, coffee not the best. Nice salad buffet as has been standard in most hotels we've been to in Austria. Choice 2-3 of soups, mains and starters too if you count the vegan options. Free city bikes were good, we pedaled down towards Zell and had a game of mini golf and a gentle pedal back. Ebikes were very reasonably priced to hire to hire from the hotel we pedaled to the end of the Stilluptal hardly touching the battery, you can afford to use much more assistance than we did and you'll be fine! (Be aware the bikes are all sized medium, a bit small for my husband at 6'1 but well suited to everyone else!) The swimming lake was lovely, I'm not sure how long it's been there but the plants still need to bed in to help perfect the filtration. The surroundings were beautiful with the mountains, picturesque buildings and gardens with plenty of shade if needed. (They are building an enormous new bath house at the moment and there was and will be some construction noise over the next couple of months working
Karen, 7-night trip

10/10 Exceptional

Fint spa och bra mat
Richard, 4-night trip

8/10 Very good

Personal im Restaurant hätte aufmerksamer sein können. Auch an der Reception etwas mehr Freundlichkeit, unsere Gästekarte haben wir erst auf Verlangen bekommen.
Christian, 3-night trip

10/10 Exceptional

Excellent spa, accommodation and food. Great location.
Stephen, 4-night trip

8/10 Very good

Sehr sauberes und schönes Hotel. Peronal beim Abendessen etwas überfordert, aber hilfsbereit und freundlich. Handtücher und ein Wasserspender im Fitnesstaum wären auch gut gewesen.
Mirza, 3-night trip