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1 room, 2 adults

The Grand River Hotel an Ascend Hotel Collection Member

3-star3 stars
Great for familiesThis property has good facilities for families.
270 Ann Street NW, Grand Rapids, MI, 49504, United States of America

Riverfront hotel with restaurant, near DeltaPlex Arena and Conference Center
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 151 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
Service
Fantastic service
Room
Room is all right
WiFi
Complaints about WiFi

The Grand River Hotel an Ascend Hotel Collection Member

from £75
  • Standard Room, 1 Queen Bed, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking
  • Standard Room, 2 Queen Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking, River View
  • Room, 1 King Bed
  • Room, 2 Queen Beds, Non Smoking, River View
  • Room, 1 King Bed, Non Smoking

What’s around The Grand River Hotel an Ascend Hotel Collection Member

Landmarks

  • On the waterfront
  • DeltaPlex Arena and Conference Center (21-minute walk)
  • Fish Ladder Park (32-minute walk)
  • La Grande Vitesse (42-minute walk)
  • DeVos Performance Hall (45-minute walk)
  • Grand Rapids Art Museum - 2.4 mi / 3.8 km
  • Gerald R. Ford Museum - 2.5 mi / 4 km
  • Public Museum of Grand Rapids - 2.5 mi / 4 km

Getting around

  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.) 19-min drive
  • Muskegon, MI (MKG-Muskegon County) 34-min drive
  • Grand Rapids Station 4-min drive
  • Free area shuttle
  • Free shopping centre shuttle

At a glance

Key facts

Hotel size

  • This hotel has 162 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is 11 AM

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

  • Free Motorhome/coach/lorry parking

Offsite

  • Free area shuttle within 3 miles

  • Free shopping centre shuttle

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Pool sunloungers
  • Fitness facilities
  • Spa tub
Working away
  • 24-hour business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 3200
  • Conference space size (meters) - 297
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Lift
  • ATM/banking
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Fridge
  • Microwave
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

River Rock Restaurant – Overlooking the ocean, this restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.

River Rock Lounge – Overlooking the ocean, this bar specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.

The Grand River Hotel an Ascend Hotel Collection Member’s small print

Also known as

  • Riverfront Hotel Grand Rapids
  • The Grand River Hotel, Ascend Hotel Collection Grand Rapids
  • Riverfront Hotel
  • Riverfront Grand Rapids
  • Riverfront
  • Grand River Hotel Grand Rapids
  • Grand River Hotel
  • Grand River Grand Rapids
  • The Grand River Hotel, Ascend Hotel Collection Hotel
  • The Grand River Hotel an Ascend Hotel Collection Member

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 17 years old are not allowed in the swimming pool, fitness facility or spa tub.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

Deposit: USD 50.00 per stay

Optional extras

Late check-out can be arranged for an extra charge of USD 75.00

Breakfast costs between USD 3.00 and USD 15.00 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.8 From 829 reviews

Very good 8.0
friendly
Staff was friendly. The area shuttle was the best amenity, we didn't have to worry about finding someplace downtown to park.
Joann, us1 night trip
Very good 8.0
Nice experience
We were only there 1 night but it was a nice experience and if in the area again, I would book this hotel.
Theresa Blincoe, us1 night family trip
Very good 8.0
Would stay again
We had trouble at check in, as our room was given to someone else. They immediately made good on the room. The free shuttle to the venue was a bonus, and the staff were very polite.
Wendi, us2 night romance trip
Very good 8.0
Nice hotel, good location, kind service... The hotel facility was a little run down, the doors to the hallways do very little to block out sound, the hot water in the shower was inconsistent, the hotel was nice, just a little old and not super clean. Showers were a little moldy. Workout area is badly in reed of a makeover, pool is OK. People were super nice. I would again... but would hope to pay a little less than I did, for what I got
Joseph, us1 night business trip
Poor 2.0
It was a terrible stay, staff was rude, my credit card was charged for things I did not do. I was accused of stealing a trash can and smoking in my room. By the way the room was not clean and it smelled like urine. I would never stay here and i want a refund.
Katrice, us1 night business trip

The Grand River Hotel an Ascend Hotel Collection Member

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