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The Grand River Hotel an Ascend Hotel Collection Member, Grand Rapids

3 stars3 stars
270 Ann Street NWGrand RapidsMI49504United States of America, 0203 027 9779
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Good3.9 / 5
Location
Great location
Service
Fantastic service
Room
Room needs to be improved
Cleanliness
Could use a good cleaning
23See all 23 Hotels.com reviews
From 14 reviewsTripAdvisor Traveller Rating

The Grand River Hotel an Ascend Hotel Collection Member, Grand Rapids

Hotel Info: 020 3027 9803

from £89
  • Room, 1 King Bed with Sofa bed (Riverside)
  • Business Suite, 1 King Bed
  • Standard Room, 2 Double Beds
  • Room, 2 Double Beds (Riverside)
  • Standard Room, 1 King Bed
  • Standard Room, 1 Queen Bed, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking
  • Standard Room, 2 Queen Beds, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 162 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is 11 AM

Required at check in

  • Minimum check-in age is 21

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

  • Free RV/bus/truck parking

Offsite

  • Free area shuttle within 3 mi

Other information

  • Smoke-free property

Also known as

  • Riverfront Hotel Grand Rapids
  • Riverfront Hotel
  • Riverfront Grand Rapids
  • Riverfront
  • Radisson Grand Rapids
  • Grand Rapids Radisson
  • Radisson Grand Rapids

Policies

Noise-free guestrooms cannot be guaranteed.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Children under 17 years old are not allowed in the swimming pool, fitness facility or spa tub without adult supervision.

Guests under 17 years old are not allowed in the swimming pool, fitness facility or spa tub.

Mandatory fees

Deposit: USD 50.00 per stay

Cleaning deposit: USD 250.00 per stay

Optional extras

Late check-out can be arranged for an extra charge of USD 75.00

Breakfast costs between USD 3.00 and USD 15.00 per person (approximately)

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Indoor pool
  • Pool sun loungers
  • 24-hour fitness facilities
  • Spa tub
Working away
  • 24-hour business center
  • Number of meeting rooms - 3
  • Conference space
  • Meeting rooms 3
  • Conference space size (feet) - 2585
  • Conference space size (meters) - 240
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free long-distance calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping

Special features

Dining

River Rock Lounge – Overlooking the ocean, this bar specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.

River Rock Restaurant – Overlooking the ocean, this restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.

The Grand River Hotel an Ascend Hotel Collection Member, Grand Rapids’s small print

Also known as

  • Riverfront Hotel Grand Rapids
  • Riverfront Hotel
  • Riverfront Grand Rapids
  • Riverfront
  • Radisson Grand Rapids
  • Grand Rapids Radisson
  • Radisson Grand Rapids

Policies

Noise-free guestrooms cannot be guaranteed.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Children under 17 years old are not allowed in the swimming pool, fitness facility or spa tub without adult supervision.

Guests under 17 years old are not allowed in the swimming pool, fitness facility or spa tub.

Mandatory fees

Deposit: USD 50.00 per stay

Cleaning deposit: USD 250.00 per stay

Optional extras

Late check-out can be arranged for an extra charge of USD 75.00

Breakfast costs between USD 3.00 and USD 15.00 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 23 reviews

The Grand River Hotel an Ascend Hotel Collection Member, Grand Rapids
Outstanding5.0 / 5
Bright and beautiful accommodations
The hotel is beautiful, bright, and clean. The staff was exceptionally friendly and helpful. My only wish was that the bed was more comfortable, but if you like a really firm mattress, you'll be pleased. I would definitely stay again.
1 night romance trip
The Grand River Hotel an Ascend Hotel Collection Member, Grand Rapids
Excellent4.0 / 5
Grand River Hotel
The room was not as clean as it could be and it looked like it was still being remodeled but it was comfortable and the costumer service was really good. The hotel was also really close to downtown which was great.
1 night romance trip
The Grand River Hotel an Ascend Hotel Collection Member, Grand Rapids
Fair2.0 / 5
Stayed at the hotel before, but this time they were totally unprepared. Our first room had dirty towels in the tub, they moved us, the beds were not made in that room, they checked 4 more rooms that were marked clean and they were not. Finally the 5th room was ready, and as we unpacked someone came in "our room" stating it was "their room". And we were "upgraded" to two queens, we wanted our King. Total screw up. The new management/ownership is starting to dress up the place, but it resembles the lipstick on a pig saying right now. Very disappointed this time.
1 night romance trip
The Grand River Hotel an Ascend Hotel Collection Member, Grand Rapids
Excellent4.0 / 5
Making Positive Improvements
The hotel seems to be under a lot of positive changes with the new management, Choice Hotels. But it is under construction still and there are some growing pains. I would probably stay there again if the rates don't increase. It was great for the price. The restaurant food was very good and freshly prepared, certainly not Sysco prepared and microwaved. A+ to them.
1 night business trip
The Grand River Hotel an Ascend Hotel Collection Member, Grand Rapids
Excellent4.0 / 5
Closest hotel to Grand Rapids Vets Home
Nicely renovated hotel with surprisingly beautiful design touches in the room. Discounted rooms face the freeway, not the river with little freeway noise on the 7th floor. Rooms are on the small side but have everything necessary for a comfortable stay including microwave and small fridge. Bed is a little on the firm side but did not take away from a good night's sleep as there were many soft pillows. I could envision staying here for several days in the future at the price.
1 night family trip

See all reviews

The Grand River Hotel an Ascend Hotel Collection Member, Grand Rapids

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