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All properties in Cologne, North Rhine-Westphalia, Germany

Steigenberger Hotel Köln

Luxury hotel with restaurant, near Neumarkt

  • Free WiFi
From
£77

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8.8.Fabulous.
  • We stayed in a suite and were really happy with it- very spacious and accommodating. The…

    Oct 29, 2020

  • I had a short stay in the hotel in August 2019 so when planning my extended 2020 trip to…

    Aug 5, 2020

See all 711 reviews

Official standards

This property advises that it adheres to guide to reopening holiday rentals (DTV & DFV - Germany) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Shopping
Walkable
Dining options
Convenient
Safe
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 305 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour health club
  • 24-hour front desk

For families

  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Television
  • Free toiletries

What’s around

  • In Innenstadt
  • Cologne Cathedral - 23-min walk
  • LANXESS Arena - 44-min walk
  • Neumarkt - 9-min walk
  • Alter Markt - 23-min walk
  • Chocolate Museum - 30-min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Room
  • Superior Room, 2 Single Beds
  • Business Room
  • Superior Room (Pus) with cathedral view
  • Superior Room, 2 Twin Beds (Plus) with cathedral view
  • Deluxe Room with cathedral view
  • Executive Room
  • Suite

Location

  • In Innenstadt
  • Cologne Cathedral - 23-min walk
  • LANXESS Arena - 44-min walk

What’s around

Landmarks

  • In Innenstadt
  • Cologne Cathedral - 23-min walk
  • LANXESS Arena - 44-min walk
  • Neumarkt - 9-min walk
  • Alter Markt - 23-min walk
  • Chocolate Museum - 30-min walk
  • City Hall - 22-min walk
  • Cologne Zoo - 2.4 mi / 3.9 km
  • RheinEnergieStadion - 3 mi / 4.8 km
  • Cologne Trade Fair Grounds - 2.7 mi / 4.3 km

Getting around

  • Cologne - Bonn Airport (CGN) 17-min drive
  • Duesseldorf International Airport (DUS) 46-min drive
  • Cologne Süd Station 13-min walk
  • Cologne West Station 14-min walk
  • Cologne Central Station 25-min walk
  • Rudolfplatz U-Bahn 3-min walk
  • Moltkestrasse U-Bahn 4-min walk
  • Zuelpicher Platz U-Bahn 7-min walk

At a glance

Hotel size

  • This hotel has 305 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Off-site parking nearby (EUR 22 per day)

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter

Facilities

  • Lift
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • Catalan
  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms

Things to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Small print

Also known as

  • Steigenberger Köln Cologne
  • Hotel Rudolfplatz formerly Barcelo
  • Cologne Rudolfplatz formerly Barcelo Cologne
  • Rudolfplatz formerly Barcelo
  • Steigenberger Köln
  • Steigenberger Hotel Köln Hotel
  • Steigenberger Hotel Köln Cologne
  • Steigenberger Hotel Köln Hotel Cologne

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Parking is available nearby and costs EUR 22 per day

Rollaway beds are available for EUR 50.0 per night

Buffet breakfast is offered for an extra charge of EUR 26 per person (approximately)

Pets are allowed for an extra charge of EUR 25 per pet, per night

Service animals exempt from fees

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-in and contactless checkout are available.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening holiday rentals (DTV & DFV - Germany).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A city tax is imposed by the city of Cologne. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 5 per cent city/local tax will be charged

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Steigenberger Hotel Köln does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.

  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.

  • Yes, pets are welcome. There's a charge of EUR 25 per pet, per night. Service animals are exempt from fees.

  • You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

  • Yes, there's an on-site restaurant. Nearby restaurants include Steakhaus Colina (3-min walk), The Bird (3-min walk) and Die Rösterei (3-min walk).

  • Maintain your daily exercise routine at the 24-hour health club.
8.8.Fabulous.
  • 10.0.Exceptional

    Good hotel.

    Enjoyed our stay at Steigenberger Hotel Cologne. Very well equipped room and a comfortable bed. Quiet location near tram stop.

    Robert, 3 night trip, Aug 1, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    Avoid, avoid, avoid! This hotel is a joke, terrible and rude customer service, unwilling to help in any way. I contacted this hotel explaining I had problems with flights being cancelled and asked for flexibility around moving the dates (I did not ask for a refund) and they refused with a very rude email essentially calling me cheap. Thank goodness for Expedia who refunded the full package. Find a better hotel chain, you will see reviews of this hotel are littered with feedback on how rude and unhelpful they are.

    J, 2 night romance trip, Jul 3, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great location, well equipped and nice rooms. Service very good as well.

    2 night romance trip, Feb 21, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Cologne visit

    Michael, 1 night business trip, Feb 17, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Really nice hotel, great location! Rooms were really spacious and very clean.

    2 night trip with friends, Feb 6, 2020

    Verified Expedia guest review

  • 6.0.Good

    The Steigenberger could be a good property and is well located. However, our stay stared badly, when we were told the room type we had booked was not available. We were offered an upgrade from our De-lux king-bed room with Cathedral view to an executive room at the back of the hotel. When we insisted on our view, we finally got the room we booked. However, what we had not been told was that the view was impaired by two very large cranes working on the building site just in front of the hotel and by the hotel blinds which could not be opened properly and seemingly, for various reasons, could not be repaired. Furthermore, we were awoken at 07.00 am on both Friday and Sat morning by loud drilling and banging noises from the building site just in front of our window. To be fair, the hotel did agree to move us to the much quieter execituve room at the back of the hotel for our last 2 nights and offered some breakfasts as compensation for the inconvenience. However, the arranged breakfasts were not listed at the breakfast restaurant and so we had to argue with staff there and insist on what we had been promised each time we appeared. All in all, this was a disappointing stay in a hotel which offers so much promise. As stated, the location is good but we would advise against going for a cathedral view room, as we were told the construction of the rather large shopping mall in front of the hotel will continue for another 7 years - with morning starts on all days at 7am!

    Mark, 4 night romance trip, Feb 5, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Nice hotel in a great spot.

    Nice hotel in a great spot. Easy to get around and pleanty if shops, bars and restsurants close by. Rooms were big and clean with comfy beds. The only thing that I would recommend is changing the pillows. They were so, so soft that even with an extra pillow requested it was still way too soft to get a good nights sleep. The room also lacked any hooks for your coats. Other than that the breakfast was good and the bar area has a nice atmosphere. Parking is expensive but we would definitely stay here again.

    Raymond, 3 night trip, Dec 24, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Spacious modern rooms with all the facilities you need plus a fantastic view of the city. Very nice breakfast with very choice of foods.

    2 night trip with friends, Nov 28, 2019

    Verified Expedia guest review

  • 6.0.Good

    Good location. If your breakfast is not included in your reservation they rip u off with £25 per person.

    2 night trip with friends, Nov 28, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Location of hotel in relation to Christmas Markets

    3 night trip, Nov 26, 2019

    Verified Expedia guest review

See all 711 reviews