Upon arriving at Hopine house, we were greeted with a bell not working, so fun getting in, no greeting.
Phone numbers stuck
to door, first no answer, second eventually answered us, Got code to door to self check in, no checking of reference or anything. My husband felt the lady was abrupt. Upon getting to the door; and going in it wasn’t the room that was booked. The room itself was dingy, too warm ; dusty, dead flies in bathroom, dead bugs on carpet , bathroom wasn’t clean. It was very disappointing so much so we couldn’t rest and left at 4am as we both couldn’t settle. Very disappointing etc. Someone to greet would be nice, the tea, coffee making facilities a hobbit would remain thirsty. Kettles placed with no near plug point. There’s no care, consideration or anything in regards to the property inside and out. Staff that’s a joke there is none.