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131 Hotel-Plaza, Grand Rapids

3 stars
255 28th St. SWGrand RapidsMI49548United States of America, ‏‎0203 027 9779
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2.0 / 5
Location is ok
Service is poor
Room is not nice
72See all 72 reviews
From 56 reviewsTripAdvisor Traveller Rating

131 Hotel-Plaza, Grand Rapids

Hotel Info: 020 3027 9803

from £60
  • Standard Room
  • Room, Accessible, Smoking
  • Executive Suite, Accessible, Smoking

At a glance

Key facts

Hotel size

  • This hotel has 152 rooms


  • Check-in time starts at 4 PM
  • Check-out time is Noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others


  • No cribs (infant beds)


  • Pets not allowed (service dogs only)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free self parking

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Outdoor seasonal pool
  • Fitness facilities
  • Spa tub
  • Outdoor pool
Working away
  • Conference space
  • One meeting room
  • Tours/ticket assistance
  • Elevator/lift
  • Designated smoking areas
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
Stay connected
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe

Special features


Onsite venue - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Recent reviews

2.0 /5 from 72 reviews

131 Hotel-Plaza, Grand Rapids
Fair2.0 / 5
The rooms were not clean and the mattresses were very spongey. Not a great place to stay.
1 night business trip
131 Hotel-Plaza, Grand Rapids
Fair2.0 / 5
Not happy
Their was trash both mornings on the 1st floor dy the elavators, no coffee other than in the room, we had no remote control for the tv the second day we said something about it and they brought us one that didn't work, the staff was nice but the room was satisfactory, behind the toilet was filthy pluss there are not enogh plug ins for phone chargers, not a family oriented place
2 night romance trip
131 Hotel-Plaza, Grand Rapids
Good3.0 / 5
stay was ok for the money
For the money, it was an ok stay at best. The entire hotel is dated, rooms, building itself, etc. Shower was terrible. Staff is very friendly and helpful.
1 night family trip
131 Hotel-Plaza, Grand Rapids
Poor1.0 / 5
It was nice up until I woke up to 3 bed bugs in the bed , my daughter has several bits on hers hands n forehead as well , when I went to tell the front desk they didn't act surprised or anything , jus moved us room with no apologies nor anything
1 night family trip
131 Hotel-Plaza, Grand Rapids
Fair2.0 / 5
Disappointed. I paid $81 for night and got dirty room, worn out mattress. Shampoo was not provided in the bathroom and when asked at the desk they told us we are not reputed hotel so we dont provide it. When turned on shower there was orange water coming out of it.
1 night family trip

See all reviews

131 Hotel-Plaza, Grand Rapids

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