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All properties in Grand Rapids, Michigan, United States of America
All properties in Grand Rapids, Michigan, United States of America

Crowne Plaza Grand Rapids - Airport

3.5-star3.5 stars
Great for familiesThis property has good facilities for families.
5700 East 28th Street Se, Grand Rapids, MI, 49546, United States of America

Suburban hotel in Grand Rapids with indoor pool and restaurant
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 371 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
Service
Fantastic service
Cleanliness
Could use a good cleaning
Vibe
Vibe is not too good

Crowne Plaza Grand Rapids - Airport

from £85
  • Room, 1 King Bed, Non Smoking
  • Executive Room, 1 King Bed, Non Smoking
  • Standard Room
  • Room, 1 Double Bed, Non Smoking
  • Executive Room, 2 Double Beds, Non Smoking
  • Room, 1 King Bed, Accessible, Bathtub (MOBILITY)
  • Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-In Shower)
  • Room, 1 King Bed, Accessible, Bathtub (MOBILITY)
  • Room, 2 Queen Beds, Non Smoking

What’s around Crowne Plaza Grand Rapids - Airport

Landmarks

  • Patterson Ice Center (27-minute walk)
  • Centerpointe Mall - 2.6 mi / 4.2 km
  • Watermark Country Club - 2.9 mi / 4.6 km
  • Calvin College - 4.4 mi / 7 km
  • Frederik Meijer Gardens and Sculpture Park - 6.2 mi / 10 km
  • Woodland Mall - 3.1 mi / 5 km
  • Calvin College Ecosystem Preserve - 4.2 mi / 6.7 km
  • Forest Hills Fine Arts Center - 4.4 mi / 7.1 km

Getting around

  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.) 8-min drive
  • Grand Rapids Station 12-min drive
  • Free airport shuttle
  • Free shopping centre shuttle

At a glance

Key facts

Hotel size

  • This hotel has 320 rooms

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets allowed *

  • Restrictions apply *

  • Up to 20 lb

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Free airport shuttle (available 24 hours)

Parking

  • Free valet parking

  • Free Motorhome/coach/lorry parking

Offsite

  • Free shopping centre shuttle

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Outdoor seasonal pool
  • 24-hour fitness facilities
  • Spa tub
  • Sauna
  • Golfing nearby
Working away
  • 24-hour business centre
  • Number of meeting rooms - 11
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 2640
  • Conference space size (meters) - 238
  • Conference centre
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Partially open bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay films
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Aryana Restaurant – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Crowne Plaza Grand Rapids - Airport’s small print

Also known as

  • Crowne Plaza Grand Rapids Airport Hotel
  • Crowne Plaza Grand Rapids Airport
  • Crowne Plaza Grand Rapids (Airport) Hotel Grand Rapids
  • Grand Rapids Crowne Plaza
  • Crowne Plaza Grand Rapids Airport Hotel

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Refundable deposits

    Pet deposit: USD 50 per stay

Optional extras

Microwaves are available for USD 10.00 per stay

Refrigerators are available for USD 10.00 per stay

Rollaway beds are available for USD 10.0 per night

Breakfast costs between USD 8 and USD 11 for adults, and USD 8 and USD 11 for children (approximately)

Pets are allowed for an extra charge of USD 20.00 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Didn’t find the right property?

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Recent reviews

Good 7.2 From 146 reviews

Good 6.0
Not impressed
Not impressed...stayed four nights, carpet was stinky and old, smelled like feet, rooms get very humid at times, there seemed to be a lot of fruit flies around. Shower and towels were good quality. No fridge and microwave, had to request it to be brought over. The whole hotel could use some renovations. I would not recommend it especially for a long stay.
Julie, usFamily trip
Good 6.0
For badger travelers with kids
They didn’t have a room we reserved so they gave us a room with higher rate without costing us any. Staff were friendly. The building was old and smelled funny. Some doors to the hotel were unlocked all the time. Ice machines weren’t there except the one on one floor (out of three).
Aya, usFamily trip
Fair 4.0
Sketchy hotel...
Let’s just say the accommodations were mediocre at best. The hotel is in dire need of maintenance and updates. I came with a group of families and we had multiple issues with room cleanliness (bugs, pair of female underwear in one room) as well as cost discrepancies across the board. I think every family paid a different room rate/hold fee. The woman at the front desk was friendly but seemed overwhelmed. She couldn’t clearly account for the cost issues and with numerous patrons arriving, she had trouble keeping up with check-ins. It just seemed understaffed. I don’t think I’ll stay here again in the future unless something drastically changes. I feel certain the families who joined me would agree. The photos shown on the website and apps are doctored for appearance to draw you in. Definitely not what it is in person. I wish I had taken photos to share. Consumer Beware!
Anthony, usTrip with friends
Poor 2.0
We gave them another chance after our last stay on Christmas day! Very disappointed! The bathroom had black mold again! My sister took pictures, the manager at the front desk didn't look at the pictures ! I paid cash and they still changed my card!
Anthony, usTrip with friends
Fair 4.0
Staff was friendly. Pool was very nice. Beds comfortable. Room small. The carpet was dirty and the room was extremely humid.
usFamily trip

Crowne Plaza Grand Rapids - Airport

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