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Crowne Plaza Grand Rapids - Airport, Grand Rapids

3.5 stars3.5 stars
5700 East 28th Street SeGrand RapidsMI49546United States of America
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Good3.8 / 5
Room
Room is all right
Location
Great location
Pool
Great pool
Service
Fantastic service
203See all 203 Hotels.com reviews
From 274 reviewsTripAdvisor Traveller Rating

Crowne Plaza Grand Rapids - Airport, Grand Rapids

from £84
  • Room, 1 Double Bed, Non Smoking
  • Executive Room, 2 Double Beds, Non Smoking
  • Executive Room, 1 King Bed, Non Smoking
  • Standard Room
  • Suite, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Accessible (Roll-In Shower)
  • Room, 1 King Bed, Accessible, Bathtub (MOBILITY)
  • One King Bed Suite Smoking
  • Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Accessible, Bathtub (MOBILITY)
  • Room
  • Room, 2 Single Beds, Accessible, Bathtub (MOBILITY)

At a glance

Key facts

Hotel size

  • This hotel has 320 rooms

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets allowed *

  • Restrictions apply *

  • Up to 20 lb

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Free airport shuttle (available 24 hours)

Parking

  • Free valet parking

  • Free RV/bus/truck parking

Offsite

  • Free shopping center shuttle

Other information

  • Smoke-free property

Also known as

  • Crowne Plaza Grand Rapids Airport Hotel
  • Crowne Plaza Grand Rapids Airport
  • Crowne Plaza Grand Rapids (Airport) Hotel Grand Rapids
  • Grand Rapids Crowne Plaza
  • Crowne Plaza Grand Rapids Airport Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

Pet deposit: USD 50 per stay

Optional extras

Microwaves are available for USD 10.00 per stay

Refrigerators are available for USD 10.00 per stay

Rollaway beds are available for USD 10 per night

Breakfast costs between USD 8 and USD 11 per person (approximately)

Pets are allowed for an extra charge of USD 20.00 per pet, per night

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Outdoor seasonal pool
  • 24-hour fitness facilities
  • Spa tub
  • Sauna
  • Golfing nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 11
  • Conference space
  • Conference space size (feet) - 2640
  • Conference space size (meters) - 238
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Aryana Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Crowne Plaza Grand Rapids - Airport, Grand Rapids’s small print

Also known as

  • Crowne Plaza Grand Rapids Airport Hotel
  • Crowne Plaza Grand Rapids Airport
  • Crowne Plaza Grand Rapids (Airport) Hotel Grand Rapids
  • Grand Rapids Crowne Plaza
  • Crowne Plaza Grand Rapids Airport Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

Pet deposit: USD 50 per stay

Optional extras

Microwaves are available for USD 10.00 per stay

Refrigerators are available for USD 10.00 per stay

Rollaway beds are available for USD 10 per night

Breakfast costs between USD 8 and USD 11 per person (approximately)

Pets are allowed for an extra charge of USD 20.00 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 203 reviews

Crowne Plaza Grand Rapids - Airport, Grand Rapids
Good3.0 / 5
Decent hotel - Bad customer service
It was ok. The room was fine. Service in the restaurant at breakfast was not good at all. Then when I called for a late check out I was told that there where no late check outs being allowed today. Then when i asked to speak to the manager I was placed on hold for about 20 minutes. When the manager finally picked up the phone she told me that they were actually at capacity for late check outs but granted us an additional 30 minutes. Not sure why the original person I spoke to just didn't tell me that. In addition, I was up late, 3 am but it was New Year's Eve and I went downstairs to look for an ATM. A staff member commented that "I was the only guest awake in the entire hotel" I'm like "oookay" then as I left I walked past two people in the hallway. So the staff could improve their social skills a bit. But overall a decent place to stay if you can look past the rudeness of the staff.
1 night family trip
Crowne Plaza Grand Rapids - Airport, Grand Rapids
Excellent4.0 / 5
Fast check in and friendly staff on xmas eve and had a xmas stocking with a few treats xmas morning.
2 night family trip
Crowne Plaza Grand Rapids - Airport, Grand Rapids
Outstanding5.0 / 5
Near airport and mall
Great place to stay near airport. Has some long hallways but I would stay at again. Great price for the quality.
1 night trip with friends
Crowne Plaza Grand Rapids - Airport, Grand Rapids
Excellent4.0 / 5
Comfortable and clean
Overall the stay was good. Customer service could have been better in their restaurant. Server were very slow.
3 night business trip
Crowne Plaza Grand Rapids - Airport, Grand Rapids
Good3.0 / 5
Mediocre but did the job.
We were in town for the Veg Fest at the DetaPlex Arena. The hotel seemed overpriced to me at $140. It was clean and did the job, there was no fridge and I was expecting one.
1 night romance trip

See all reviews

Crowne Plaza Grand Rapids - Airport, Grand Rapids

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