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Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel

Photo gallery for Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel

Exterior
Outdoor pool, open 9 AM to 11 PM, free pool cabanas, pool umbrellas
Outdoor pool, open 9 AM to 11 PM, free pool cabanas, pool umbrellas
Outdoor pool, open 9 AM to 11 PM, free pool cabanas, pool umbrellas
Terrace/patio

Overview of Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel

Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel

3.0 star property
Family-friendly aparthotel with outdoor pool, near Universal Orlando Resort

6.4/10 Good

1,573 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
5916 Caravan Ct, Orlando, FL, 32819
Main amenities
  • 390 smoke-free apartments
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free theme park shuttle
  • 24-hour fitness centre
  • Self parking
  • Children's pool
  • Room service
  • Business centre
  • 9 meeting rooms
Feel at home
  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom

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About this area

What's nearby

  • In Florida Center
  • Universal Orlando Resort - 3 min walk
  • Universal Studios Florida - 11 min walk
  • Orlando International Premium Outlets - 23 min walk
  • The Wizarding World of Harry Potter™ - 27 min walk
  • Universal CityWalk - 6 min drive
  • Universal’s Islands of Adventure - 9 min drive
  • Mall at Millenia - 7 min drive
  • The Wheel at ICON Park™ - 6 min drive
  • Florida Mall - 15 min drive
  • Aquatica - 13 min drive

Getting around

  • Orlando International Airport (MCO) - 21 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 33 min drive
  • Orlando, FL (SFB-Orlando Sanford Intl.) - 40 min drive
  • Orlando Station - 11 min drive
  • Winter Park Station - 21 min drive
  • Kissimmee Station - 22 min drive
  • Area shuttle (surcharge)
  • Free theme park shuttle

Restaurants

  • Carrabba's Italian Grill - 11 min walk
  • Soupa Saiyan - 12 min walk
  • Waffle House - 12 min walk
  • Border Grill Fresh-Mex - 12 min walk
  • The Palm - 12 min walk

About this property

Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel

Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel puts you in a great location, within a 15-minute walk of Universal Orlando Resort and Universal Studios Florida. Guests can take a dip in the outdoor pool or grab a bite to eat at TGI Friday, which serves breakfast, lunch and dinner. A bar/lounge and a 24-hour fitness centre are other highlights, and apartments offer LCD TVs and fridges. The helpful staff and location get good marks from fellow travellers.

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 4:00 PM until 3:00 AM
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (2 per room, up to 65 lbs)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Food and water bowls available

Property amenities

Pool/Spa

  • Outdoor Pool
  • Umbrellas
  • Sunloungers
  • Free pool cabanas

Internet

  • Free WiFi

Parking and transport

  • Motorhome/coach/lorry parking (subject to charges) on site
  • Self parking on site (USD 21 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Local area shuttle (surcharge)
  • Free theme park shuttle
  • On-site car hire

Family friendly

  • Children stay for free (see details)
  • Free cot/infant bed
  • Children's pool

Restaurants on site

  • TGI Friday

Food and drink

  • Fridge
  • Coffee/tea maker

Dining

  • Buffet breakfast available for a fee daily 7 AM–10 AM: USD 17 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Bedrooms

  • Pillow menu
  • Bed sheets provided

Bathrooms

  • Combined shower/bath
  • Towels provided
  • Hairdryer
  • Free toiletries

Entertainment

  • 32-inch LCD TV with cable service
  • Games room
  • Video game console
  • TV in a common area

Outdoor areas

  • Terrace
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 9 meeting rooms
  • Business centre
  • Laptop workspace
  • Conference space (11000 square feet)

Climate control

  • Air conditioning

Pets

  • Service animals exempt from fees
  • Pet friendly
  • USD 100 per pet per stay
  • 2 per room (up to 65 lbs)
  • Pets allowed in specific rooms
  • Food and water bowls are available

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk

Location highlights

  • In the shopping district
  • In the entertainment district

Things to do

  • 24-hour fitness centre
  • Free theme park shuttle
  • Golf nearby
  • Theme parks nearby

Safety features

  • Carbon monoxide detector
  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector

General

  • 390 rooms
  • 10 floors
  • Connecting/adjoining rooms avaliable

Special features

Dining

TGI Friday – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 17 per person (approximately)
  • Local area shuttle service is offered for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 100 per pet, per stay

Parking

  • Self-parking costs USD 21 per day with in/out privileges
  • RV/bus/lorry parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 9 AM to 11 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Holiday Inn Orlando Universal
Holiday Inn Orlando Universal Hotel
Hotel Holiday Inn Orlando Universal
Holiday Inn Across Universal Orlando Hotel
Holiday Inn Across Universal Hotel
Holiday Inn Across Universal Orlando
Holiday Inn Across Universal
Holiday Inn Suites Across From Universal Orlando
Holiday Inn Suites Across From Universal Orlando an IHG Hotel

Frequently asked questions

Does Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel?
As of 6 Dec 2022, prices found for a 1-night stay for 2 adults at Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel on 11 Dec 2022 start from £96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9 AM to 11 PM.
Are pets allowed at Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel?
Yes, pets are welcome, with a limit of 2 per room and maximum weight of 65 lbs per pet. There's a charge of USD 100 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel?
Yes. Self-parking costs USD 21 per day. On-site parking includes off-street options. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel?
You can check in from 4:00 PM - 3:00 AM. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel and nearby?
Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel has an outdoor pool and a 24-hour fitness centre, as well as an arcade and a picnic area.
Are there restaurants at or near Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel?
Yes, there's an on-site restaurant, TGI Friday. Nearby restaurants include Carrabba's Italian Grill (11-min walk), Soupa Saiyan (12-min walk) and Waffle House (12-min walk).
What's the area around Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel like?
Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel is a short 3-minute walk from Universal Orlando Resort and 11 minutes' walk from Universal Studios Florida. Travellers say that this aparthotel is in a good location.

Overall score and ratings

6.4

Good

6.3/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.1/10

Property conditions & facilities

6.6/10

Eco-friendliness

6/10 Good

December 2022
One washcloth ( hanging in tub from last visitors - yuck!). Booked for 5 but still had to go to desk to ask for bedding for pull out. Large room and convenient area.
Heath, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Disappointed to say the LEAST
We stayed here one night after a long day at Universal. When we entered our room, there was a roach crawling on the ground. I’m not one to complain so I was going to “let it go” because we were all exhausted. The room had a weird smell and we couldn’t figure out where it was coming from. While searching the room, we found the bathtub wasn’t clean and had sand or something gritty all along the bottom. Then, we found the culprit of the foul odor. There were 2 large bags of trash behind the bathroom door in the opening where the closet area is. The bags were full of food and drink trash. I called the front desk in which no one answered. I then walked down to the front. The gentleman at the desk was super apologetic and “upgraded” our room. So, we moved rooms. Again, first thing we saw was a roach crawling up the kitchen wall by the coffee maker. The carpet in this new room hadn’t been vacuumed and the bathroom floor needed mopping. We also couldn’t find any linens for the sleeper sofa. A disappointing experience for sure.
Tamara, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Good
Our stay was overall comfortable. The room smelled a little musty but we were in a bind and grateful to have found availability as last minute as we did. The phone wasn't working but it was fixed very promptly. There was no wifi unless you're a rewards member and the reception was very slow. Parking was $30 per day.
Megan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good Value - Great Location
It met my expectations. Excellent location.
Ricardo, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

Great location for everything
The beds and room were comfortable. It was very convenient for what my family wanted to do. The only thing we were not stasified with was the ice maker on every floor was not working and was located on the other side of every floor. We had to go to the desk to ask for ice each time. That was the only inconvenience we had.
Lillian, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Was excellent room,
RAJU, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Donna, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Slavomir, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Wrong size room
Requested a 2 queens and a sofa bed for 6 ppl. All friends 2 weeks in advance and paid for it. What I got was a king and a sofa bed, told me they sold out… 2 of us had to sleep on the floor
Saori, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Not so nice
3 elevators in lobby. Only 1 working. Hallways need vacuumed and tile floors on main floor need cleaned.
5-night family trip
Verified Hotels.com guest review