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All properties in Madrid, Community of Madrid, Spain

Hotel Emperador

4-star hotel with outdoor pool, near Gran Via Street

  • Free WiFi
From
£104

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  • Hotel Emperador
  • Hotel Emperador
  • Poolside Bar
  • Outdoor Pool
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Hotel Emperador. Image 1 of 51.
1 / 51Hotel Emperador
Gran Via 53, Madrid, 28013, Madrid, Spain
8.6.Fabulous.
  • Nice hotel in Madrid centre, decent breakfast,mistly continental,they just had a couple…

    Jun 18, 2021

  • The room was clean, the beds were very comfortable. The shower was great. Hairdryer broke…

    Mar 5, 2020

See all 794 reviews

Official standards

This property advises that it adheres to Safe Tourism Certified (Spain) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Shopping
Convenient
Dining options
Transport options
  • Parking available
  • Pool
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 232 smoke-free guestrooms
  • Daily housekeeping
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Pool bar

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries
  • Terrace
  • Daily housekeeping

What’s around

  • In Madrid Centro
  • Gran Via Street - 1-minute walk
  • Puerta del Sol - 9-minute walk
  • Royal Palace of Madrid - 9-minute walk
  • Plaza Mayor - 10-minute walk
  • Madrid Rio - 16-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Double Room Single Use
  • Standard Double or Twin Room
  • Triple Room
  • Standard Double Room Single Use (Not refundable)
  • Standard Double or Twin Room (Not refundable)
  • Club Room, 1 Double or 2 Single Beds
  • Single Room (Interior)

What’s around

Landmarks

  • In Madrid Centro
  • Gran Via Street - 1-minute walk
  • Puerta del Sol - 9-minute walk
  • Royal Palace of Madrid - 9-minute walk
  • Plaza Mayor - 10-minute walk
  • Madrid Rio - 16-minute walk
  • Principe Pio - 16-minute walk
  • Thyssen-Bornemisza National Museum - 18-minute walk
  • El Retiro Park - 22-minute walk
  • Prado Museum - 24-minute walk
  • Museo Nacional Centro de Arte Reina Sofia - 25-minute walk

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) 26-min drive
  • Madrid Principe Pio Station 16-min walk
  • Madrid Recoletos Station 21-min walk
  • Madrid (XOC-Atocha Train Station) 30-min walk
  • Santo Domingo Station 1-min walk
  • Callao Station 3-min walk
  • Noviciado Station 4-min walk
map
See on map
Gran Via 53, Madrid, 28013, Madrid, Spain

At a glance

Hotel size

  • This hotel has 232 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered on-site self-parking (EUR 31 per night)
  • 24-hours off-site parking within 656 ft (EUR 31 per night)

Payment types at the property

American ExpressDiners ClubJCB InternationalMastercardVisa

  • Cash

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)

Things to do

  • Outdoor pool
  • Pool sunloungers

Working away

  • Number of meeting rooms - 11
  • Conference space
  • Conference space size (feet) - 2153
  • Conference space size (meters) - 200
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers: 1
  • Year Built – 1947
  • Lift
  • Rooftop terrace
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Doorbell/telephone notification

Languages Spoken

  • English
  • French
  • Italian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar

Sleep well

  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Small print

Also known as

  • Hotel Emperador Madrid
  • Hotel Emperador Hotel
  • Hotel Emperador Madrid
  • Hotel Emperador Hotel Madrid
  • Hotel Emperador
  • Emperador Madrid
  • Emperador
  • Hotel Emperador Hotel
  • Hotel Emperador Madrid
  • Hotel Emperador Hotel Madrid

Optional extras

Covered self-parking costs EUR 31 per night

Parking is available nearby and costs EUR 31 per night (656 ft away; open 24 hours)

Rollaway beds are available for EUR 38.5 per day

Buffet breakfast is offered for an extra charge of EUR 14 for adults and EUR 14 for children (approximately)

Policies

Cash transactions at this property cannot exceed EUR 2500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The seasonal pool is open from May until September.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

Contactless check-in and contactless checkout are available.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

This property accepts credit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Emperador does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self-parking costs EUR 31 per night.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2:00 PM - anytime. Check-out time is noon. Contactless social distancing and check-out are available.
  • Yes. Nearby restaurants include Vietnam Mekong (3-min walk) and El Ingenio (4-min walk).
  • No, this hotel doesn't have a casino, but Casino Gran Via (8-min walk) and Casino de Madrid (11-min walk) are both nearby.
  • Hotel Emperador has an outdoor pool.
8.6.Fabulous.
  • 8.0.Very good

    Great location , very safe, easy to walk to landmarks

    Chris, 3 night trip with friends, Feb 15, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great location near the very centre of Madrid with lovely staff, facilities and rooms.

    3 night romance trip, Feb 14, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Good service & pleasant surroundings. Excellent location for viewing Madrid

    4 night trip, Feb 1, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Excellent. Highly recommended.

    Greeted warmly at reception and received a room upgrade. Excellent service from all staff throughout the hotel. Great location to explore everything.

    Mark, 2 night trip, Oct 30, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good location. Friendly helpful staff. Spacious rooms.

    2 night business trip, Oct 14, 2019

    Verified Expedia guest review

  • 8.0.Very good

    The location was very nice, right in the hustle and bustle of Gran Via. I am fairly fond of walking and racked up about 10 miles a day but the hotel was very close to a number of metro stations, and places such as Callao, El Retiro Park and Salamanca were absolutely walkable, with lots of the surrounding areas a pleasure to explore on foot. The hotel itself has an impressive visage, however I stayed in a basic classic double room, which had a non-existant view (i.e. of a wall a few metres away). Basic ameneties were fine but I really would have liked a proper seperate shower and bathtub.

    2 night trip, Oct 13, 2019

    Verified Expedia guest review

  • 6.0.Good

    Good hotel - average service

    We were very disappointed the rooftop wasn’t open. I’ve been to many hotels off season and they still allow access to the rooftop. The hotel itself was really good, central to walk everywhere and very clean. The only downfall we felt was the impersonal service from the staff.

    3 night trip, Oct 13, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Hotel is located at the centre of city. Very good hotel, staff and other amenities. Very Good rooms

    5 night family trip, Oct 1, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Nice City Centre Hotel

    Very nice hotel in central madrid. Nice bathroom, good soundproofing as its on a busy city centre street. breakfast was quite good.

    PaUL, 1 night business trip, Sep 17, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Lovely hotel - rooms were spacious and clean (classic room), was well situated for access to Gran Via and most of city centre within a short walk. Surprisingly quiet making for a good nights sleep. The roof top pool was fab and had plenty of loungers and space for chilling. Service was brill and the staff were very friendly. Most of them spoke good English which is always a bonus for my pidgeon Spanglish! Would totally recommend this hotel for a visit to Madrid.

    3 night romance trip, Sep 15, 2019

    Verified Expedia guest review

See all 794 reviews