Hotel Nututun Palenque

Photo gallery for Hotel Nututun Palenque

Primary image
Outdoor pool, open 10:00 AM to 9:00 PM, pool umbrellas
Outdoor pool, open 10:00 AM to 9:00 PM, pool umbrellas
Down duvets, in-room safe, laptop workspace, blackout curtains
Down duvets, in-room safe, laptop workspace, blackout curtains

Overview of Hotel Nututun Palenque

Hotel Nututun Palenque

3.0 star property
Riverfront hotel with spa, near Misol-Ha Waterfalls

8.6/10 Fabulous

142 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Air conditioning
  • Connecting rooms available
  • Bar
Map
Palenque – Ocosingo Highway Km 3.5, Área de Río Chacamax, Palenque, CHIS, 29960
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Children's pool
  • Spa tub
  • Pool bar
  • Room service
  • Business centre
  • 2 meeting rooms
  • Terrace
  • 24-hour front desk
For families
  • Children stay free
  • Children's pool
  • Playground on site
  • Connecting/adjoining rooms available
  • Garden
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • On the riverwalk

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 6 min drive
  • Villahermosa, Tabasco (VSA-Carlos Rovirosa Perez Intl.) - 111 min drive

About this property

Hotel Nututun Palenque

A great choice for a stay in Palenque, Hotel Nututun Palenque is only 4.1 mi (6.6 km) from the airport. You can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body wraps or reflexology. An outdoor pool, a poolside bar and a hot tub are other highlights. Fellow travellers say good things about the overall property condition and size.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 72 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Free on-site self-parking
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking on site
  • On-site parking includes off-street options

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • BBQs
  • Private picnics
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay free
  • Children's pool
  • Playground
  • Stair gate

What to do

  • Kayaking
  • Shopping
  • Ecotours nearby

Working away

  • Business centre
  • 2 meeting rooms
  • Conference space (4306 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Pool umbrellas

Facilities

  • 6 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Massage/treatment rooms

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Window screens

Sleep well

  • Down duvet
  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Garden

Freshen up

  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Nututun has 2 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and detox wraps. A variety of treatment therapies are provided, including reflexology.

The spa is open selected days.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Rollaway beds are available for MXN 150 per day

Parking

  • RV/bus/lorry parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 9:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have lifts.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Hotel Nututun
Hotel Nututun Palenque
Nututun
Nututun Palenque
Hotel Nututun Palenque Hotel
Hotel Nututun Palenque Palenque
Hotel Nututun Palenque Hotel Palenque

Frequently asked questions

Overall score and ratings

8.6

Fabulous

8.9/10

Cleanliness

8.5/10

Staff & service

9.3/10

Amenities

8.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

10/10 Exceptional

kenneth, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great setting and restaurant.
The location was well set in the jungle, the food and the atmosphere in the restaurant was amazing. My only issue was the room was very dated including the top blanket looked like it came from the 70s. This may be because they put me in one of the unrenovated rooms. If I rerurned I would request one of the renovated rooms.
Rock, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Location, beautiful landscaping, next to the river, with private lagoon. Very nice restaurant amazing food and views
Dikran, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great
Great service and amenities
SALOMON, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Thumbs Up
Beautiful place, conveniently located. Highly recommended 😉
Jesus, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

SALOMON, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very good location and great tropical gardens. Dispersed room arrangements made for a comfortable stay. Pool was warm and properly maintained. An excellent place to stay while exploring Palenque.
Phil, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice, peaceful hotel right on an amazing bend in the river with small waterfalls. Excellent staff, nice rooms, terrific restaurant with small but delicious breakfasts. (However, can get overwhelmed by larger tour groups) Don't need alarm clock because roosters and Howler Monkeys do the job. Very nice pool complete with a bar. Fortunately most tours stop here last. (If you've seen how spread out Palenque hotels are this is really sweet) If you need laundry washed be sure to stress when you check out because mine took a while. I can't say how this hotel rates compared to others in Palenque but the price was incredible for everything considered. I've seen several negative reviews including poor conditions and even mosquitoes but I saw very few in a place infamous for these nasty things. (For Palenque bring the super Deet stuff AND the special repellent used on clothing. It was my secret weapon and I saw mosquitoes get within a foot of me and did a 180 and zipped away) Enjoy your stay here and you'll see my review is spot on.
3-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

8/10 Very good

Gabriela, 2-night family trip
Verified Hotels.com guest review