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All properties in Marrakech, Marrakech-Safi, Morocco
1 room, 2 adults

La Mamounia

5-star5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's pool
  • Supervised childcare/activities (surcharge)
  • Free cots/infant beds
Avenue Bab - Jdid, Marrakech, 40 040, Morocco

Luxury hotel with spa, near Bab El Djedid
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's pool
    • Supervised childcare/activities (surcharge)
    • Free cots/infant beds
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • The staff, service and facilities are excellent. Nothing to dislike about the hotelJun 15, 2019
  • Great service....Hakim in the Italian bar made us feel at home...all around comfort and…Mar 25, 2019

La Mamounia

from £469
  • Classic Room (HIVERNAGE)
  • Suite (AL MAMOUN )
  • Superior Room (HIVERNAGE)
  • Deluxe Room (KOUTOUBIA)
  • Executive Suite (KOUTOUBIA)
  • Executive Suite (AGDAL)
  • Deluxe Twin Room (Koutoubia)
  • Executive Suite (PARK)
  • Suite (PRESTIGE)
  • Deluxe Room (PARK)
  • Suite (BALDAQUIN)
  • Deluxe Twin Room (Park)
  • Suite (KOUTOUBIA)
  • Deluxe Room (AGDAL)
  • Suite (CHURCHILL)
  • Deluxe Twin Room (Agdal)
  • Suite (HIVERNAGE)
  • Suite (MAJORELLE)
  • Suite (PARK)
  • Suite (MARQUETERIE)
  • Suite (AGDAL)
  • Suite (DUPLEX)
  • Room (Riad)

What’s around La Mamounia

Landmarks

  • In Medina
  • Jemaa el-Fnaa - 13-min walk
  • Bab El Djedid - 2-min walk
  • Koutoubia Minaret - 6-min walk

Getting around

  • Marrakech (RAK-Menara) 8-min drive
  • Marrakech Central Station 7-min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 209 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • Babysitting/childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free on-site self-parking

  • Free on-site valet parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Supervised childcare/activities (surcharge)
Food and drink
  • Full breakfast daily (surcharge)
  • 6 restaurants
  • 4 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Outdoor pool
  • 24-hour fitness facilities
  • Outdoor tennis courts - 2
  • Full-service spa
  • Spa treatment room(s)
  • Tennis lessons on site
  • Yoga classes/instruction on site
  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby
  • Children's pool
  • Free use of nearby fitness centre
  • Tennis on site
  • Spa tub
  • Pool sunloungers
  • Steam room
  • Pool umbrellas
  • Sauna
Working away
  • Business centre
  • Conference space
  • Meeting rooms
  • Conference centre
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers: 1
  • Year Built – 1923
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • Arabic
  • English
  • French

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Spa de La Mamounia has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Dining

Le Marocain – Overlooking the garden, this restaurant specialises in Moroccan cuisine and only serves dinner.

Asiatique by Jean-Georges – This restaurant specialises in Asian cuisine and serves lunch and dinner. Open daily.

Le Pavillon de la Piscine – This poolside restaurant specialises in international cuisine and serves breakfast, brunch and lunch. Guests can enjoy al fresco dining (weather permitting). Open daily.

L’Italien by Jean-Georges – Overlooking the garden, this restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.

Salon de Thé Pierre Hermé – This café specialises in French cuisine and serves breakfast, lunch and light fare. Open daily.

Recreation

On Site

  • Outdoor tennis courts -
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Tennis lessons on site
  • Yoga classes/instruction on site

Nearby

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
La Mamounia is listed in the 2020 Condé Nast Traveller Gold List of the world's best places to stay.
The property is a member of the Leading Hotels of the World.

La Mamounia’s small print

Also known as

  • Mamounia Hotel Marrakech
  • La Mamounia Hotel
  • La Mamounia Marrakech
  • La Mamounia Hotel Marrakech
  • Mamounia Hotel
  • Mamounia Marrakech
  • Mamounia
  • La Mamounia Hotel Marrakech
  • La Mamounia Marrakech Hotel Marrakech
  • La Mamounia Hotel
  • La Mamounia Marrakech
  • La Mamounia Hotel Marrakech

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless checkout are available.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: MAD 49.5 per person, per night. This tax does not apply to children under 10 years of age.

Optional extras

Rollaway beds are available for MAD 950.0 per day

Full breakfast is offered for an extra charge of MAD 410 for adults and MAD 205 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of MAD 600 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for La Mamounia

  • Does La Mamounia offer free cancellation for a full refund?
    Yes, La Mamounia does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at La Mamounia?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at La Mamounia?
    Yes, there's free self and valet parking.
  • Is there a pool at La Mamounia?
    Yes, there's an indoor pool, an outdoor pool and a children's pool.
  • Are pets allowed at La Mamounia?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at La Mamounia?
    You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
  • Are there restaurants at or near La Mamounia?
    Yes, there are 6 on-site restaurants, featuring al fresco dining, Moroccan cuisine and garden views. Nearby restaurants include Jad Mahal (3-min walk), La Table Du Marche Marrakech (5-min walk) and So Lounge (6-min walk).
  • Is an airport shuttle service offered by La Mamounia?
    Yes, an airport shuttle is available. The charge is MAD 600 per vehicle one-way.
  • Is there an on-site casino at La Mamounia?
    No, this hotel doesn't have a casino, but Casino de Marrakech (7-min walk) and Le Grand Casino de la Mamounia (10-min drive) are both nearby.
  • What is there to do at La Mamounia and nearby?
    Practise your swing on the tennis courts. Additional recreation on-site includes yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. La Mamounia also has 4 bars, an outdoor pool and a 24-hour fitness centre, as well as a sauna and a garden.

Recent reviews

Superb 9.0 From 96 reviews

Good 6.0
GOOD BUT NOT GREAT
They prefers French speakers. Tipping a bit too obvious. Top Locations, Pool, Room and Structure. Possibly the lack of passion its depending on the big structure and the number of new guest they see each day. It feels like a gourmet fast food hotel.
Andrea, gb2 night romance trip
Exceptional 10.0
Beautiful elegant hotel with extensive gardens, large pool area and several restaurants. Large rooms with balcony.
Judy, au2 night trip with friends
Exceptional 10.0
Great week at La Mamounia and Merrakech
The Hotel is Wonderful! Everything about it says comfort, convenience, pleasure. It is serene, quiet, gardens are beautiful, pool very refined, food at all dinning locations within the hotel were excellent, including the numerous and various bar/libations areas. A splendid venue for travelers who only want the best.
Jerry, us5 night trip with friends
Exceptional 10.0
Beautiful gardens and tranquility all around even though you are right next to the buzzing Medina of Marrakech.
us1 night family trip
Exceptional 10.0
La Mamounia is a remarkable experience that exceeds all possible expectations. From the first step onto the property you will feel transported into a different cultural and aesthetic dimension. The customer service is truly superb, in particular, Ali’s uniquely authentic welcome and personalized attention to detail. The spa treatments are an integral part of your stay at La Mamounia, pampering the body and soul in perfect harmony.
Sonia, us2 night trip
Exceptional 10.0
It’s a beautiful hotel with beautiful gardens and restaurants. The service is excellent!
us3 night trip with friends
Poor 2.0
Rude, unwelcoming, degrading—I do not recommend it
This is the worst hotel experience I have ever had anywhere in the world, in any hotel class. The staff were endlessly rude to us and assumed over and over again that we were only visitors from the general public, not paying guests or “residents” as the pretentiously call their guests. I was even scolded for taking photos, which is ridiculous for a hotel that is famous for Instagram and even promotes other guests’ photos on their official Instagram account. I will not recommend this hotel to anyone, but I will be writing a full review with details for my blog. The staff were so rude we wanted to simply hide in our room until it was time to go. Do not stay here if you want Moroccan hospitality, or any hospitality at all.
Whitney, us2 night trip
Exceptional 10.0
The hotel is a real palace. It is a unique experience. Staying at Mamounia is a beautiful xream. The architecture, the service, the staff snd the location. Everything is just amazing. I love this place.
us2 night romance trip
Exceptional 10.0
Beautiful hotel
The hotel was a beautiful oasis in the heart of Marrakech. We didn’t want to leave the resort! Service was excellent. They took care of our every need “with pleasure”. The pool was beautiful and the breakfast buffet was delicious and amazing in the poolside restaurant. The spa has an indoor pool and we had free use of the spa including jacuzzi and steam room the entire stay. Would definitely stay there again.
ie4 night family trip
Exceptional 10.0
The place is amazing, when I die I want heaven to look like this
us1 night family trip

La Mamounia