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La Mamounia

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Indoor pool, outdoor pool, pool umbrellas, pool loungers
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Room (Riad) | Terrace/patio

Overview of La Mamounia

La Mamounia

5.0 star property
Luxury hotel with spa, near Bab El Djedid

9.0/10 Superb

393 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
The price is £574
Price available on 7/2/2023
Map
Avenue Bab - Jdid, Marrakech, 40 040

Room options

About this area

What's nearby

  • In Medina
  • Jemaa el-Fnaa - 12 min walk
  • Majorelle Gardens - 9 min drive

Getting around

  • Marrakech (RAK-Menara) - 7 min drive
  • Marrakech Central Station - 9 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Jad Mahal - 3 min walk
  • Extrablatt - 8 min walk
  • La Villa des Orangers - 9 min walk
  • Amatto - 10 min walk
  • Café Fine Mama - 10 min walk
Map

About this property

La Mamounia

La Mamounia is only 3.4 mi (5.5 km) from the airport and offers a shuttle (available 24 hours) for MAD 600 per vehicle one-way. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy or manicures and pedicures, and Le Marocain, one of 6 restaurants, serves Moroccan cuisine and is open for dinner. Other highlights at this luxurious hotel include 4 bars/lounges, an indoor pool and an outdoor pool. Fellow travellers like the helpful staff and central location.

Languages

Arabic, English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 209 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-in/out available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property enforces a strict dress code in public areas. Shorts are not permitted in public areas, bars, and restaurants after 6 PM. Outside food and beverages are not permitted on the premises. Guests with dietary restrictions or food allergies should contact this property in advance.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting*
  • Supervised childcare*

Pets

  • Pets stay for free (dogs only, 1 per room, up to 18 lb per pet)
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–10:30 AM
  • 6 restaurants
  • 4 bars/lounges
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Supervised childcare (surcharge)

What to do

  • Tennis
  • Yoga classes
  • Shopping
  • Free use of nearby fitness centre
  • Bike rentals nearby
  • Golf lessons nearby
  • Scooter/moped hire nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1923
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • 24-hour fitness centre
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Hot tub
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)

Languages

  • Arabic
  • English
  • French

Room amenities

Be entertained

  • IPod docking station
  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Dressing gowns

Sleep well

  • Blackout curtains
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Spa de La Mamounia has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam. There are hot springs/mineral springs on site.

Dining

Le Marocain – Overlooking the garden, this restaurant specialises in Moroccan cuisine and only serves dinner.
Asiatique by Jean-Georges – This restaurant specialises in Asian cuisine and serves lunch and dinner. Open daily.
Le Pavillon de la Piscine – This poolside restaurant specialises in international cuisine and serves breakfast, brunch and lunch. Guests can enjoy al fresco dining (weather permitting). Open daily.
L’Italien by Jean-Georges – Overlooking the garden, this restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.
Salon de Thé Pierre Hermé – This café specialises in French cuisine and serves breakfast, lunch and light fare. Open daily.

Awards and affiliations

La Mamounia is listed in the 2022 Condé Nast Traveller Gold List of the world's best places to stay and the 2021 Travel + Leisure 500.
The property is a member of the Leading Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: MAD 49.50 per person, per night. This tax does not apply to children under 11 years of age.

Optional extras

  • Full breakfast is offered for an extra charge of approximately MAD 460 for adults and MAD 230 for children
  • Airport shuttle service is offered for an extra charge of MAD 600 per vehicle (one-way)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for MAD 950.0 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Mamounia
Mamounia Hotel
Mamounia Hotel Marrakech
Mamounia Marrakech
La Mamounia Hotel Marrakech
La Mamounia Marrakech Hotel Marrakech
La Mamounia Hotel
La Mamounia Marrakech
La Mamounia Hotel Marrakech

Frequently asked questions

Does La Mamounia offer free cancellation for a full refund?
Yes, La Mamounia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at La Mamounia?
As of 6 Feb 2023, prices found for a 1-night stay for 2 adults at La Mamounia on 7 Feb 2023 start from £574, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at La Mamounia?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at La Mamounia?
Yes, there's an indoor pool, an outdoor pool and a children's pool.
Are pets allowed at La Mamounia?
Yes, dogs stay for free, with a limit of 1 per room and maximum weight of 18 lb per pet. Food and water bowls are available.
Is parking offered on site at La Mamounia?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by La Mamounia?
Yes, an airport shuttle is available. The charge is MAD 600 per vehicle one-way.
What are the check-in and check-out times at La Mamounia?
You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at La Mamounia?
No, this hotel doesn't have a casino, but Casino de Marrakech (7-min walk) and Le Grand Casino de la Mamounia (13-min drive) are both nearby.
What is there to do at La Mamounia and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. La Mamounia also has 4 bars, an outdoor pool and a 24-hour fitness centre, as well as a sauna and a garden.
Are there restaurants at or near La Mamounia?
Yes, there are 6 on-site restaurants, featuring al fresco dining, Moroccan cuisine and garden views. Nearby restaurants include Jad Mahal (3-min walk), Extrablatt (8-min walk) and La Villa des Orangers (9-min walk).
Does La Mamounia have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around La Mamounia like?
La Mamounia is in Medina, a short 7-minute drive from Marrakech (RAK-Menara) and 12 minutes' walk from Jemaa el-Fnaa. Travellers recommend the hotel for its central location.

Reviews

9.0

Superb

9.5/10

Cleanliness

9.0/10

Staff & service

9.3/10

Amenities

9.4/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Exceptional

Gail, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Daniel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Absolutely exceptional hotel, service and overall ambience. Can’t wait to go back
Tannaz, 5-night family trip
Verified Hotels.com guest review

6/10 Good

La Mamounia is a famous, historical property worth visiting for a drink or meal but not worth staying. There are so many nicer, more modern riads in the city. For the price we were amazed how bad the service was. We were definitely treated differently than those dresses nicely or more elegantly. Our bags took a long time to arrive to our room
Jaimie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

DANIEL, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Peter, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing, from start to finish
The hotel exceeded all expectations, the facility is absolutely stunning, and the staff were exceptional. We so enjoyed our stay, from the room, to the fabulous spa, the bars and the restaurants. As well as arranged services, such as our driver. Trip of a lifetime.
Veronica, 8-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Utterly fabulous!
Fabulous hotel in traditional Moroccan style. Beautiful architecture, lovely service and the most wonderful food. Expensive but worth it.
Catherine, 4-night trip with friends
Verified Hotels.com guest review

6/10 Good

I received no turn down service; they left a note saying I declined it but I did no such thing, the temperature of shower water was not hot at all. the room was the tightest room I’ve ever slept in in my life at a 5 star hotel AND for $800 a night! And i still had to pay for breakfast. Staff service was ok and the hotel was too dark. The grounds were beautiful and had 2 great places to take pics, but the price wasn’t worth it at all. I will stay at another 5 star hotel next time.
Tasha, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The overall experience was great. Breakfast was great, room service was great, spa was fantastic. The JG restaurant (asian) food was great...service was some of the worst I had anywhere in Morocco. Bar Service on Saturday night was also poor...waited over 45 minutes for a drink.
Jonathan, 2-night trip with friends
Verified Expedia guest review