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1 room, 2 adults

Lotte New York Palace

4.5-star4.5 stars
455 Madison Ave, New York, NY, 10022, United States of America

Luxury hotel with 3 bars/lounges, near 5th Avenue
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From 5,285 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

  • The Lotte Palace is a beautiful hotel, located in a great place. We had 2 rooms , both…Aug 19, 2019
  • Amazing stay in suite overlooking St Patrick’s Cathedral. Aug 18, 2019

Lotte New York Palace

from £216
  • Executive Suite, 1 King Bed, Tower
  • Premier Room, 2 Double Beds, View (Skyline)
  • Premier Room, 1 King Bed, View (Skyline)
  • Studio Suite, 1 King Bed with Sofa bed (Cathedral View)
  • Room, 2 Double Beds, Tower
  • Room, 1 King Bed, Tower
  • Superior Room, 2 Double Beds
  • Room, 2 Double Beds, View (Cathedral View)
  • Superior Room, 1 King Bed
  • Room, 1 King Bed, View (Cathedral View)
  • Suite, 1 King Bed, Corner (Towers Corner)
  • Suite, 1 Bedroom, Tower
  • Deluxe Suite, 1 Bedroom
  • Signature Suite, 1 Bedroom, Corner
  • Premier Room, 1 King Bed, Accessible
  • Premier Room, 2 Double Beds, Accessible (Skyline)
  • Room, 1 King Bed, Accessible, View (Cathedral View)
  • Room, 2 Double Beds, Accessible, View (Cathedral View)
  • Superior Room, 1 King Bed, Accessible
  • Superior Room, 2 Double Beds, Accessible
  • Room, 2 Queen Beds, Accessible, Tower
  • Suite, 1 King Bed, Accessible, Corner
  • Deluxe Suite, 1 King Bed, Accessible, Corner
  • Room, 1 King Bed, Accessible, Tower
  • Executive Suite, 1 King Bed, Accessible, Tower
  • Executive Studio, 2 Queen Beds, Tower
  • Suite, Accessible, Corner
  • Suite, Corner

What’s around Lotte New York Palace

Landmarks

  • In Midtown
  • 5th Avenue (1-minute walk)
  • St. Patrick's Cathedral (3-minute walk)
  • Rockefeller Center (5-minute walk)
  • Top of the Rock (6-minute walk)
  • Museum of Modern Art (6-minute walk)
  • Radio City Music Hall (7-minute walk)
  • Central Park (8-minute walk)

Getting around

  • New York, NY (LGA-LaGuardia) 11-min drive
  • New York, NY (JFK-John F. Kennedy Intl.) 21-min drive
  • Newark, NJ (EWR-Liberty Intl.) 20-min drive
  • Teterboro, NJ (TEB) 16-min drive
  • Linden, NJ (LDJ) 27-min drive
  • Caldwell, NJ (CDW-Essex County) 28-min drive
  • New York Grand Central Terminal Station 10-min walk
  • New York W 32nd St. Station 25-min walk
  • New York Penn Station 4-min drive
  • 51 St. Station 5-min walk
  • Lexington Av.-53 St. Station 7-min walk
  • Lexington Av.-63 St. Station 7-min walk

At a glance

Key facts

Hotel size

  • This hotel has 909 rooms
  • This hotel is arranged over 55 floors

Arriving/leaving

  • Check-in time 3 PM-2 AM
  • Check-out time is noon
  • Express check-out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets allowed (dogs only) *

Internet

  • WiFi and wired Internet access in public areas *

  • WiFi and wired Internet access in rooms *

Transport

Parking

  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Supervised childcare/activities (surcharge)
Food and drink
  • Full breakfast daily (surcharge)
  • 3 bars/lounges
  • Restaurant
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Free bicycles on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Health club
  • Steam room
Working away
  • Business centre
  • Conference space
  • Meeting rooms
  • Conference centre
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Year Built – 1981
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Designer toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Pay films
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The Palace Spa has massage/treatment rooms. Services include hot stone massages, facials, body wraps and body scrubs.

Dining

Villard – This restaurant specialises in American cuisine and serves breakfast, brunch and lunch. Open daily.

Troubles Trust – On-site cocktail bar.

Tavern on 51 – On-site bar. Open selected days.

Pomme Palais – This café specialises in American cuisine and serves breakfast, lunch and light fare.

Lotte New York Palace’s small print

Also known as

  • Lotte New York Palace Hotel
  • Lotte New York Palace New York
  • Lotte New York Palace Hotel New York
  • Lotte New York Palace Hotel
  • Lotte New York Palace New York
  • Lotte New York Palace Hotel New York
  • Lotte Palace Hotel
  • Lotte New York Palace
  • Lotte Palace
  • Palace Hotel New York
  • New York Palace Hotel
  • New York City Palace Hotel
  • Palace Hotel Nyc
  • Lotte New York Palace Hotel

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Valet parking costs USD 80 per night

Breakfast costs between USD 24 and USD 100 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of USD 125 per pet, per stay

WiFi is available in guestrooms for USD 15.99 per 24-hour period (rates may vary)

WiFi is available in public areas for USD 15.99 per 24-hour period (rates may vary)

Wired Internet access is available in guestrooms for USD 15.99 per 24-hour period (rates may vary)

Wired Internet access is available in public areas for USD 15.99 per stay (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Superb 9.2 From 2,305 reviews

Exceptional 10.0
Just returned from 7 day visit to NYC and stayed at this superb hotel. THE perfect location and base!! Beautifully comfortable and elegant rooms, helpful staff and amazing views of New York’s most iconic landmarks! Beds were luxurious and comfortable and surprisingly hardly any street noise at all through the night! I have stayed in many different hotels in Manhattan over the last few decades and the Lotte New York Palace is by far the best!! One point to note however is that despite paying in advance for our stay through Hotels.com. the hotel held $700 on our credit card upon check in ($100 per night) for ‘incidentals! We hadn’t realised this until we saw the transaction on our account during our stay as they didn’t say they were doing this. it was fine for us but this could eat into a significant chunk of someone’s holiday budget! A wonderful holiday and we will return to this hotel!!
gb7 night family trip
Exceptional 10.0
Fabulous hotel!
Fabulous hotel in a perfect location. Great sized rooms, lovely staff and spotlessly clean. A gem!
Jane, gbTrip with friends
Exceptional 10.0
Stay at this hotel!
Brilliant hotel with fantastic service in a great location. Absolutely nothing bad to say.
gbTrip with friends
Very good 8.0
Lovely hotel, only issue I had was that there was no free wifi available even in the lobby of the hotel and was $15.99 a day if you wanted to purchase a code.
gb2 night family trip
Very good 8.0
Traditional New York hotel
Really nice hotel and lovely staff. Room was perfect
Sarah, gb4 night romance trip

Lotte New York Palace

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