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Lotte New York Palace

4.5-star4.5 stars
455 Madison AveNew YorkNY10022United States of America, 0203 027 9779

Luxury hotel with 3 bars/lounges, near Rockefeller Center
  • Luxury Hotel
Great location
Rather comfortable
Awesome vibe
Complaints about WiFi
2081See all 2,081 reviews
From 3,750 reviewsTripAdvisor Traveller Rating

Lotte New York Palace

Hotel Info: 020 3027 9803

from £172
  • Room
  • XXX Club King
  • Standard Room, 1 King Bed, Tower
  • Junior Suite, 1 King Bed, Tower
  • Suite, 1 Bedroom, Corner
  • Standard Room, 1 King Bed, View
  • XXX Home
  • Standard Room, 1 King Bed, Corner
  • XCathedral View Guest Room 2 Double Beds
  • Room, 1 Double Bed, Tower
  • XXTower Premier 2 Double Beds w/club
  • XXX
  • Double Room, 2 Double Beds, View
  • XXX Club 2 double
  • Room
  • XXX
  • XXXX - Club Guest Room 2 DoubleBed dupe
  • XX
  • XX
  • Premier Room, 1 Double Bed
  • Premier Room, 1 King Bed
  • Premier Room, 2 Double Beds, City View
  • Skyline King
  • XXX
  • XXX
  • One King Bed Corner
  • Executive Suite, 1 King Bed, Tower
  • Suite, 1 King Bed, Corner
  • VIP, Two Double Beds (Debut Tower Double)
  • 0B
  • VIP, One King Bed (Debut Tower King)
  • Executive Suite, 1 King Bed, Tower
  • Premier Room, 2 Double Beds, View (Skyline)
  • Premier Room, 1 King Bed, View (Skyline)
  • Room, 1 King Bed, View, Corner (Cathedral View)
  • Luxury Room, 2 Double Beds, Tower
  • Luxury Room, 1 King Bed, Tower
  • Superior Room, 2 Double Beds
  • Room, 2 Double Beds, View (Cathedral View)
  • Superior Room, 1 King Bed
  • Room, 1 King Bed, View (Cathedral View)
  • Suite, 1 King Bed, Corner (Towers Corner)
  • Standard Room
  • Suite, 1 Bedroom, Tower
  • Deluxe Suite, 1 Bedroom
  • Deluxe Suite, 1 Bedroom, Corner

About Lotte New York Palace

Upscale hotel with spa, near the Rockefeller Center

Midtown by Saks Fifth Ave

The Lotte New York Palace stands across the street from the 19th-century St. Patrick's Cathedral, and a block from Saks Fifth Avenue in Midtown Manhattan. The Rockefeller Plaza and Center is a 4-minute walk away, and 12 minutes on foot will get you to the bright lights of Times Square.

Theater and 5th Ave shops

Whether it's family entertainment at a Broadway show or artistic inspiration at the Museum of Modern Art, it's all nearby. For some fresh air, you can take a stroll through Central Park, and 5th Avenue is known for upscale stores like Louis Vuitton and Barney's New York.

French café and a spa

Handcrafted cocktails are the specialty at Trouble's Trust and Tavern on 51. Or indulge in coffee and French pastries at Pomme Palais or a "power breakfast" at VILLARD. House car service and shuttles to the theater district are free, and the fitness center and spa can keep you feel pampered and healthy. Enjoy the garden for your relaxation.

Drinks and WiFi in bed

The Lotte New York Palace houses 909 guestrooms and suites, many with views of St. Patrick's Cathedral and the city skyline and each with a fully stocked refreshment center. The flat-screen TVs come with premium and on-demand channels, and in-room WiFi allows you to stay in touch.

At a glance

Key facts

Hotel size

  • This hotel has 909 rooms
  • This hotel is arranged over 55 floors


  • Check-in time 3 PM-2 AM
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others


  • Babysitting/childcare *


  • Pets allowed (dogs only) *


  • WiFi and wired Internet access in public areas *

  • WiFi and wired Internet access in rooms *



  • Valet parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Supervised childcare/activities (surcharge)
Food and drink
  • Full breakfast daily (surcharge)
  • 3 bars/lounges
  • Restaurant
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Free bicycles on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Health club
  • Steam room
Working away
  • Business center
  • Conference space
  • Meeting rooms 30
  • Conference center
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Year Built 1981
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Designer toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Pay films
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • WiFi (surcharge)
  • Phone
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features


The Palace Spa has massage/treatment rooms. Services include hot stone massages, massages, facials and body wraps.


Villard – This restaurant specialises in American cuisine and serves breakfast, brunch and lunch. Open daily.

Troubles Trust – On-site cocktail bar.

Tavern on 51 – On-site bar. Open selected days.

Pomme Palais – This café specialises in American cuisine and serves breakfast, lunch and light fare.

Lotte New York Palace’s small print

Also known as

  • Lotte New York Palace Hotel
  • Lotte New York Palace
  • Lotte Palace
  • Lotte Palace Hotel
  • Lotte New York Palace
  • Lotte Palace
  • Palace Hotel New York
  • New York Palace Hotel
  • New York City Palace Hotel
  • Palace Hotel Nyc
  • Lotte Palace Hotel


The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

Optional extras

Valet parking costs USD 80 per night

Rollaway beds are available for USD 50 per stay

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of USD 125 per pet, per stay

WiFi is available in guestrooms for USD 15.99 per 24-hour period (rates may vary)

WiFi is available in public areas for USD 15.99 per 24-hour period (rates may vary)

Wired Internet access is available in guestrooms for USD 15.99 per 24-hour period (rates may vary)

Wired Internet access is available in public areas for USD 15.99 per stay (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Lotte New York Palace


  • In Central New York City
  • Rockefeller Center (5-minute walk)
  • Barney's (10-minute walk)
  • Grand Central Terminal (11-minute walk)
  • Chrysler Building (11-minute walk)
  • Bloomingdale's (12-minute walk)
  • New York Public Library (15-minute walk)
  • Broadway (16-minute walk)

Getting around

  • New York, NY (LGA-LaGuardia) 19-min drive
  • Teterboro, NJ (TEB) 26-min drive
  • New York, NY (JFK-John F. Kennedy Intl.) 28-min drive
  • Newark, NJ (EWR-Liberty Intl.) 31-min drive
  • Linden, NJ (LDJ) 38-min drive
  • White Plains, NY (HPN-Westchester County) 49-min drive
  • New York Grand Central Terminal Station 12-min walk
  • New York Penn Station 30-min walk
  • Long Island City Hunterspoint Avenue Station 10-min drive
  • Grand Central - 42 St. Station 12-min walk
  • Roosevelt Island Tramway Manhattan Station 17-min walk
  • Times Sq. - 42 St. Station 19-min walk
  • Valet parking (surcharge)

Lotte New York Palace

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