Mandarin Oriental Jakarta

Photo gallery for Mandarin Oriental Jakarta

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Minibar, in-room safe, desk, laptop workspace

Overview of Mandarin Oriental Jakarta

Mandarin Oriental Jakarta

5.0 star property
Luxury hotel with outdoor pool, near Grand Indonesia Shopping Mall

9.2/10 Superb

197 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Internet access
  • Airport transfer
  • Gym
  • Air conditioning
The price is £157
Price available on 21/8/2022
Map
Jalan MH Thamrin, Jakarta, Jakarta, 10310
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Nightclub
  • Breakfast available
  • WiFi in the lobby
  • Health club
  • Sauna
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
For families
  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
  • Premium TV channels
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Central Jakarta
  • Grand Indonesia Shopping Mall - 7 min walk
  • Bundaran Hi - 1 min drive
  • Thamrin City Shopping Mall - 10 min drive
  • Blok M Square - 26 min drive
  • Central Park - 26 min drive
  • Taman Mini Indonesia Indah - 38 min drive
  • Pantai Pasir Putih PIK 2 - 55 min drive

Getting around

  • Jakarta (HLP-Halim Perdanakusuma Intl.) - 32 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 65 min drive
  • Jakarta Sudirman Station - 10 min walk
  • BNI City Station - 14 min walk
  • Jakarta Karet Station - 18 min walk
  • Stasiun MRT - Setiabudi - 20 min walk
  • Airport shuttle (surcharge)

About this property

Mandarin Oriental Jakarta

A great choice for a stay in Jakarta, Mandarin Oriental Jakarta features a nightclub and offers an airport shuttle (available 24 hours) for USD 60 per vehicle. You can indulge in Swedish massages or body wraps, and French cuisine is served at Lyon, which is open for lunch and dinner. Other features of this luxurious hotel include an outdoor pool, a poolside bar and a health club. Fellow travellers love the helpful staff and nearby shopping.

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 272 rooms
  • Arranged over 26 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • WiFi in public areas*
  • Wi-Fi (speed: 50+ Mbps) in rooms*

Parking

  • Free secured on-site self-parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay free

What to do

  • Fitness classes

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An outdoor pool
  • Art gallery on site
  • Spa services
  • Nightclub
  • Sauna

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Wheelchairs available on site
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool access ramp on site

Languages

  • English
  • Indonesian

Room amenities

Be entertained

  • 42-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Dressing gowns and slippers
  • Children's slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Wireless Internet access (surcharge) (speed of 50+ Mbps)
  • Phone
  • Desk chair

Food and drink

  • Mini fridge
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Composting
  • Recycling

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include Swedish massages and body wraps.

Dining

Lyon – This fine-dining restaurant specialises in French cuisine and serves brunch, lunch and dinner.
Li Feng – This fine-dining restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Cinnamon – This restaurant specialises in Indonesian cuisine. Open daily.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for USD 10 per day (rates may vary)
  • WiFi is available in public areas for USD 10 per 24-hour period (rates may vary)
  • Breakfast costs between USD 22 and USD 22 for adults, and USD 11 and USD 11 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 60 per vehicle (one-way. Maximum occupancy 2)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge of 50 per cent of room rate (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from July 29 2022 to September 30 2022 (dates subject to change):
  • Sauna
  • Spa/Beauty services

Children & extra beds

  • Rollaway beds are available for USD 52.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

Jakarta Mandarin Oriental
Mandarin Oriental Hotel Jakarta
Mandarin Oriental Jakarta
Mandarin Oriental Jakarta Hotel
Mandarin Oriental Jakarta Hotel
Mandarin Jakarta
Mandarin Oriental, Jakarta Hotel Jakarta
Mandarin Oriental Jakarta Jakarta
Mandarin Oriental Jakarta Hotel Jakarta

Frequently asked questions

Overall score and ratings

9.2

Superb

9.6/10

Cleanliness

9.6/10

Staff & service

8.7/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

10/10 Exceptional

Ross, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Yun kyung, 2-night trip
Verified Hotels.com guest review

8/10 Very good

XUANJUN, 1-night trip
Verified Hotels.com guest review

6/10 Good

Johanes Casay, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

lina, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Omri, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Eiko, 7-night business trip
Verified Hotels.com guest review

8/10 Very good

top brand with still space to improve
+: good location; exceptional good personal services; spacious and clean rooms; good breakfast; -: toilet rolls quality a bit cheap; could have better hair dryers in room; swimming pool a bit small and there is no locker room to use nearby; could have more variety in breakfast; shower drain is a bit too old thus water flow runs slowly from drainage thus building a pool of water in shower case easily;
2-night business trip
Verified Hotels.com guest review

8/10 Very good

Bryce, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Adi, 2-night trip
Verified Hotels.com guest review