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1 room, 2 adults

Maison Saint Charles by Hotel RL

3-star3 stars
1319 Saint Charles Avenue, New Orleans, LA, 70130, United States of America

3-star hotel with outdoor pool, near National World War II Museum
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 1,230 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
Breakfast
Tasty breakfast
Room
Room needs to be improved
Cleanliness
Could use a good cleaning

Maison Saint Charles by Hotel RL

from £76
  • Room, 1 King Bed
  • Room, 1 Queen Bed
  • Room, 2 Queen Beds
  • Junior Suite, 1 King Bed
  • Room, 1 King Bed, Accessible
  • Room, 2 Queen Beds, Accessible

What’s around Maison Saint Charles by Hotel RL

Landmarks

  • In Lower Garden District
  • National World War II Museum (10-minute walk)
  • Ernest N. Morial Convention Center (15-minute walk)
  • Mardi Gras World (19-minute walk)
  • Canal Street (20-minute walk)
  • Bourbon Street (21-minute walk)
  • Smoothie King Center (21-minute walk)
  • Port of New Orleans (21-minute walk)

Getting around

  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) 22-min drive
  • New Orleans Union Passenger Terminal 13-min walk

At a glance

Key facts

Hotel size

  • This hotel has 130 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is 11 AM
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets allowed *

  • Up to 50 lb

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Valet parking (limited) *

  • Motorhome/coach/lorry parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
  • Spa tub
Working away
  • Business centre
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Porter
Facilities
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Accessible bathroom
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Mr. Eds Seafood – This seafood restaurant specialises in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar.

Maison Saint Charles by Hotel RL’s small print

Also known as

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Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Pool access available from 10 AM to 10 PM
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Optional extras

    Valet parking costs USD 30 per night with in/out privileges

    RV/bus/truck parking is available for an extra charge.

    Full breakfast is offered for an extra charge of USD 9.99 for adults and USD 0.00 for children (approximately)

    Pets are allowed for an extra charge of USD 50 per accommodation, per stay

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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    Recent reviews

    Good 7.4 From 856 reviews

    Fair 4.0
    possibly the worst hotel in new orleans
    now I'm not one to complain normally, however we stay here for three nights and I have to say it was the worst hotel I've ever stayed in, the staff were rude and unhelpful, the first room we were given was nothing short of a box room with a bathroom, it was tiny, someone had been doing building work in the room prior to us checking in and hadn't bothered to clean up after them, three times we spoke to reception about the mess and after 7 hours of waiting and on the third time of asking for the room to be cleaned, we were told that we had been checked into a condemned room by mistake and they were going to upgrade us to a queen room, which I may add is what we had already booked and paid for !!!! so at 11.30pm we had to pack our bags and move rooms. the second room was ok, however I was expecting a little more quality for $100 per night, like I say we were there for 3 nights and after the second night we requested the bedding to be changed, to which the response by the housekeeper to one of her colleagues was and I quote "they want me to change the f**king sheets" I must say, excellent customer service, give her a gold star for rudeness !!! and finally the so called continental breakfast, served on paper plates, with plastic knifes and forks and a paper cup for your coffee, well the breakfast was terrible, gammon slices, cold fried eggs and a bagel that was pretty much your choice for breakfast, in short will I stay there again, NO not a chance will I stay there again
    Craig, gb3 night business trip
    Very good 8.0
    ideal place to stay
    Nice Hotel overly desperate to sell you parking Next to Trolly car stop so getting to French Quater and Museums easy Rooms nice with everything you need but maintenance not ideal lacking good management Pleasant staff willing but not empowered Nice breakfast lacking very little
    gb3 night business trip
    Fair 4.0
    Two Star at the best.
    The location is the only thing this place has going for it. We booked 4 rooms for family before going out on a cruise. All rooms had something wrong with them. My room was the best of all of them, it only had shower tiles falling off. My son's room the bathroom door was falling off. The third rooms building elevator was out of order all 3 days. The fourth one the water didn't work in the shower tub. They were told about and failed to repair. Talked to front desk several times and was promised that the manager would contact us.That never happened. The breakfast for $10 was nothing more than the free breakfast at most Days Inns. The pool was dirty.
    Frank A, us2 night family trip
    Poor 2.0
    Horrible Hotel EVER.
    Elbert, us1 night romance trip
    Very good 8.0
    Ice machine was broken and I had to walk to other building-I asked front desk but she said I had to get it myself. 😳
    Kitty, us1 night family trip

    Maison Saint Charles by Hotel RL

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