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Maison Saint Charles by Hotel RL

3-star hotel with outdoor pool, near National World War II Museum

  • Free WiFi
From
£59

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7.4.Good.
  • The bedroom area was clean and large with a very comfy bed however the bathroom had a lot…

    Jun 18, 2019

  • If you are looking for a hotel that not is in the main centre then this is a ok choice.…

    Mar 6, 2019

See all 678 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Convenient
Walkable
Dining options
Quiet
Transport options
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 130 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness centre

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries
  • Garden

What’s around

  • National World War II Museum - 10-minute walk
  • Ernest N. Morial Convention Center - 15-minute walk
  • Julia Street Cruise Terminal - 18-minute walk
  • Mardi Gras World - 19-minute walk
  • Canal Street - 20-minute walk
  • Bourbon Street - 21-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, 1 King Bed
  • Room, 1 Queen Bed
  • Room, 2 Queen Beds
  • Junior Suite, 1 King Bed
  • Room, 1 King Bed, Accessible
  • Room, 2 Queen Beds, Accessible
  • Executive Suite
  • Suite, Kitchenette
  • Suite (Whirlpool)
  • Suite, 2 Bedrooms
  • Suite, 1 King Bed, Accessible

Location

  • National World War II Museum - 10-minute walk
  • Ernest N. Morial Convention Center - 15-minute walk
  • Julia Street Cruise Terminal - 18-minute walk

What’s around

Landmarks

  • National World War II Museum - 10-minute walk
  • Ernest N. Morial Convention Center - 15-minute walk
  • Julia Street Cruise Terminal - 18-minute walk
  • Mardi Gras World - 19-minute walk
  • Canal Street - 20-minute walk
  • Bourbon Street - 21-minute walk
  • Smoothie King Center - 21-minute walk
  • Port of New Orleans - 21-minute walk
  • Royal Street - 22-minute walk
  • Harrah's New Orleans Casino - 23-minute walk
  • Magazine Street - 0.2 mi / 0.4 km

Getting around

  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) 19-min drive
  • New Orleans Union Passenger Terminal 13-min walk

At a glance

Hotel size

  • This hotel has 130 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-11:00 PM
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

The front desk is open during the following times:
  • Monday-Wednesday: 7:00 AM-11:00 PM
  • Thursday-Sunday: 6:00 AM-5:30 AM
If you are planning to arrive after 11:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cots (infant beds)

Pets

  • Pets allowed*
  • Up to 50 lbs

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured on-site self-parking (USD 25.0 per night)
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking and van parking on site
  • On-site parking is limited

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • To-go breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Outdoor pool
  • 24-hour fitness facilities
  • Spa tub

Working away

  • Business centre
  • Meeting rooms
  • Computer station

Services

  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter

Facilities

  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Bath with shower
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Mr. Eds Seafood – This seafood restaurant specialises in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar.

Small print

Also known as

  • Maison St. Charles Quality Inn New Orleans
  • Maison Saint Charles by Hotel RL New Orleans
  • Maison Saint Charles by Hotel RL Hotel New Orleans
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  • Maison St. Charles New Orleans
  • Maison St. Charles Hotel RL New Orleans
  • Maison St. Charles Hotel RL
  • Maison St. Charles RL New Orleans
  • Maison St. Charles Hotel RL New Orleans
  • Maison St. Charles RL
  • Maison Saint Charles by Hotel RL
  • Maison St. Charles – by Hotel RL
  • Maison St. Charles Hotel Suites
  • Maison Saint Charles Hotel RL New Orleans
  • Maison Saint Charles Hotel RL
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  • Maison St. Charles – by Hotel RL
  • Maison St. Charles Hotel Suites
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Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Secured self-parking costs USD 25.0 per night

RV/bus/truck parking is available for an extra charge.

To-go breakfast is offered for an extra charge of USD 9.99 per person (approximately)

Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Service animals exempt from fees

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pool access available from 10 AM to 10 PM.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted. 

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Maison Saint Charles by Hotel RL does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self-parking costs USD 25.0 per night. Parking spaces may be limited. Motorhome/coach/lorry parking is available.
  • Yes, there's an outdoor pool. Guests have pool access from 10 AM to 10 PM.
  • Yes, pets are welcome, with a maximum weight of 23 kg per pet. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
  • You can check in from 3:00 PM - 11:00 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
  • Yes, Mr. Eds Seafood offers seafood. Nearby restaurants include Blind Pelican (4-min walk), Avenue Pub (5-min walk) and Houston's Restaurant (6-min walk).
  • No, this hotel doesn't have a casino, but Harrah's New Orleans Casino (7-min drive) and Boomtown Casino (14-min drive) are both nearby.
  • Maison Saint Charles by Hotel RL has an outdoor pool, a 24-hour fitness centre and a hot tub, as well as a picnic area and a garden.
7.4.Good.
  • 10.0.Exceptional

    Bees knees

    Location very good tram out side hotel breakfast very good and staff helpful

    Frederick, 3 night romance trip, Feb 4, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    It was a nice hotel, reasonably priced. The location is quite central, just outside the downtown area with good connectivity, but without the noise and business of the central business district.

    Thomas, 3 night trip, Oct 26, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent

    Had the most wonderful experience here. Had to do a late night check in due to flights and we were welcomed by a wonderful staff member. She was lovely. She told us about things to do and the next day she had even went out of her way to put together a pack of all the leaflets and catalogues of things to do in the area. She was more than helpful. The room was lovely and clean. It had a pook which was great. I would definitley stay again. X

    c, 7 night trip, Sep 16, 2018

    Verified Expedia guest review

  • 6.0.Good

    Parking trouble

    Customer service was great. Very friendly people including the maid staff . 2 issues: 1. Shower wasnt working properly, could not take a quick shower as well. 2nd , parking placement, i was told i couldnt park in a spo and had topark somewhere else Its concerning when you been robbed before. And next morning, there was a vehicle parked there, and anpther one parked in a spot rhat wasnt a parking space. That was a "slap in the face" .

    Diana, 1 night family trip, Jun 9, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great Everything

    Great location, very cool older hotel with character. Wonderful restaurant next door, very delicious!

    Christina, 1 night family trip, Jun 5, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Affordable and great service

    The staff were very nice and helpful! The location was good regarding proximity to where we wanted to visit. The hibachi restaurant next door was very convenient to walk to and my kids enjoyed it. The bathroom smelled like perm activator and wasn’t as clean as one would hope for. When we checked out the front desk attendant Britney gave us excellent suggestions on navigating the city and helped us out tremendously!

    Jodie, 1 night family trip, Jun 3, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Not ADA Compliant

    A member of our group needed a handicap accessible room. They were given a room with no grab bars in the restroom by the toilet, poor access to the tub, and mattress was too high to get into from a wheelchair. In addition, no handicap accessible parking was available.

    Belinda, 2 night family trip, May 29, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Clean, simple, nice stay

    My sister and I stopped in Nola for the weekend on our way to Texas; we didn't need much for a short trip so this worked well. Beds were comfy but a bit high.

    Isabel, 2 night family trip, May 29, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Has great character

    The hotel is very cute and has character. It isn’t the cleanest hotel, what I mean by that is the bathroom floor wasn’t wiped down and the carpet had some stains. The beds were very comfortable and clean. The toilet paper holder was falling off the wall and the safe in both of our rooms did not work. Stephanie at the front desk was very very nice and helpful. We would definitely stay here again even with the minor issues. The hotel has character and is very cute. The restaurant next door has very good food but we had an awful waitress named Erin. She forgot our second appetizer, brought us an extra oyster shooter shot in error, gave me the wrong food order and almost dropped the beans and rice in my friends lap. After our appetizer it took 45 minutes for our food to show up.

    MaryAnn, 3 night family trip, May 27, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Hotel is great, especially for price. Perfect location, incredibly friendly security, and easy parking. Our room was a little ill prepared, with the door spring detached and on the desk, and an unplugged microwave but we didn’t have plans to use it anyway. We were staying by the pool, which stays busy, and a party was happening but A) Security said it would end at 10 and it did. B) We couldn’t hear it anyway with the door shut. Overall, it’s a wonderful hotel and will definitely stay again.

    Dustin, 8 night trip, May 22, 2021

    Verified Hotels.com guest review

See all 678 reviews