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1 room, 2 adults

Pestana Plaza Mayor Madrid

4-star4 stars
Great for families

Good to know

  • Free cots/infant beds
  • Free WiFi
  • Dry cleaning/laundry service
  • Indoor pool1
Calle Imperial, 8, Madrid, 28012, Spain

4-star hotel with spa, near Plaza Mayor
  • Free WiFi
  • Great for families

    Good to know

    • Free cots/infant beds
    • Free WiFi
    • Dry cleaning/laundry service
    • Indoor pool1
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • The staff were very attentive and all very polite. The facilities were exceptional along…Mar 2, 2020
  • Our stay was good and the hotel is stylish with very comfortable bed, large TV and a…Feb 26, 2020

Pestana Plaza Mayor Madrid

from £116
  • Standard Room
  • Superior Room
  • Superior Room (Plaza Mayor)
  • Family Room (Superior)
  • Suite
  • Premium Room (Plaza Mayor)
  • Loft
  • Suite (Plaza Mayor)

What’s around Pestana Plaza Mayor Madrid

Landmarks

  • In Centro
  • Plaza Mayor - 3-min walk
  • Royal Palace of Madrid - 11-min walk
  • Thyssen-Bornemisza National Museum - 15-min walk
  • Museo Nacional Centro de Arte Reina Sofia - 17-min walk
  • Prado Museum - 19-min walk
  • El Retiro Park - 21-min walk
  • Santiago Bernabeu Stadium - 3.8 mi / 6.2 km

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) 29-min drive
  • Madrid Atocha Station 22-min walk
  • Atocha Cercanías Station 23-min walk
  • Madrid Recoletos Station 23-min walk
  • Tirso de Molina Station 5-min walk
  • Sol Station 5-min walk
  • La Latina Station 6-min walk

At a glance

Key facts

Hotel size

  • This hotel has 87 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • No parking

  • Discounted off-site parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool 1
  • Outdoor seasonal pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
Working away
  • One meeting room 1
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Lift
  • Rooftop terrace
  • Library
  • Fireplace in lobby
Accessibility
  • Braille or raised signage
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
Languages Spoken
  • Arabic
  • English
  • French
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Partially open bathroom
  • Designer toiletries
  • Hair dryer
Be entertained
  • 49-inch Smart televisions
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Pestana Plaza Mayor Madrid has 1 treatment room. Services include facials, body scrubs and body treatments. The spa is equipped with a sauna.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Dining

Cafe de la Plaza – This coffee shop specialises in regional cuisine and only serves light fare. Open daily.

Bar – On-site cocktail bar. Open daily.

Pestana Plaza Mayor Madrid’s small print

Also known as

  • Pestana Plaza Mayor Madrid Hotel
  • Pestana Plaza Mayor Madrid Hotel
  • Pestana Plaza Mayor Hotel
  • Pestana Plaza Mayor
  • Hotel Pestana Plaza Mayor Madrid Madrid
  • Madrid Pestana Plaza Mayor Madrid Hotel
  • Hotel Pestana Plaza Mayor Madrid
  • Pestana Plaza Mayor Madrid Madrid
  • Pestana Plaza Mayor Madrid
  • Pestana Plaza Mayor Madrid Hotel Madrid
  • Pestana Plaza Mayor Madrid Madrid
  • Pestana Plaza Mayor Madrid Hotel Madrid
  • Hotel Pestana Plaza Mayor Madrid
  • Madrid Pestana Plaza Mayor Hotel
  • Hotel Pestana Plaza Mayor
  • Pestana Plaza Mayor Madrid Hotel
  • Pestana Plaza Mayor Madrid Madrid

Policies

Cash transactions at this property cannot exceed EUR 2500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

  • The seasonal pool is open from July to September.
  • Pool access available from 10:00 AM to 8:00 PM
  • Guests under 14 years old are not allowed in the spa.

    Guests can rest easy knowing that there's carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

    Contactless check-out is available.

    Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

    Optional extras

    Parking is available nearby and costs EUR 36.00 per day

    Buffet breakfast is offered for an extra charge of EUR 24 for adults and EUR 12.50 for children (approximately)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Pestana Plaza Mayor Madrid

    • Is there a pool at Pestana Plaza Mayor Madrid?
      Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 10:00 AM to 8:00 PM.
    • Are pets allowed at Pestana Plaza Mayor Madrid?
      Sorry, pets aren't allowed, but service animals are welcome.
    • Is parking offered at Pestana Plaza Mayor Madrid?
      No, unfortunately, but there's discounted parking nearby.
    • What are the check-in and check-out times at Pestana Plaza Mayor Madrid?
      You can check in from 3:00 PM to midnight. Check-out time is noon.
    • What is there to do near Pestana Plaza Mayor Madrid?
      Recommended spots to visit include Plaza Mayor (3-min walk) and Royal Palace of Madrid (11-min walk), along with Thyssen-Bornemisza National Museum (15-min walk) and Museo Nacional Centro de Arte Reina Sofia (0.9 mi).
    • Are there restaurants at or near Pestana Plaza Mayor Madrid?
      Yes. Nearby restaurants include Takos al Pastor (1-min walk), Cerveceria La Campana (1-min walk) and La Ideal (1-min walk).

    Recent reviews

    Exceptional 9.4 From 275 reviews

    Good 6.0
    Beautiful hotel & great location. But...
    The hotel was beautifully appointed and the staff were helpful and welcoming. It was just unfortunate that a few minor issues rather impacted on my stay. I was offered a discount on breakfast when I checked I, if I booked it on the spot (18 Euro instead of the standard 24). I opted to do this, only to be charged 24 the following morning. When I pointed this out, the restaurant staff refused to change the bill and instructed me to take it up with reception. I don't blame the staff but it was just frustrating to have to sort it out myself. That evening I discovered my phone was out of order so I had to go to reception to order room service. It was delivered in good time, but no corkscrew was provided for my lovely half bottle of Rioja, and as the phone was obviously still out of order, I had to go all the way back to reception to open the bottle! So, taken individually, these were not huge problems, but for a 2 night stay, it was a bit disappointing. However, as the hotel has only been open for 8 months, they may still be "bedding in"!
    Emma, gb2 night business trip
    Good 6.0
    Room was very small but tidy and clean
    gb2 night trip
    Exceptional 10.0
    Great stay
    Amazing place and location, spa pool was a bit small but hey! Friendly helpful staff, will be back
    Andrew, gb3 night trip
    Exceptional 10.0
    A great hotel
    A great hotel. Terrific location; excellent amenities; friendly, professional, helpful staff. A lovely restaurant and fab breakfast. The room was large, modern and well decorated with a great bed. Nice seating areas. We didn't use the spa - not enough time - but it looked superb. Would heartily recommend the Pestana it to anyone visiting Madrid.
    Stephen, gb3 night trip
    Exceptional 10.0
    Pestana Plaza Mayor
    The hotel was excellent and in a beautiful central location.The reception staff were extremely friendly and helpful in every way. The rooms were well kept with very comfortable beds and a great shower. If I had a slight criticism it would be the size of the rooftop terrace which did not have proper sun beds. However I would have no hesitation in staying again. Highly recommended!!
    MR SHANE G, gb4 night trip with friends
    Exceptional 10.0
    Good design meets excellent hospitality
    A lovely contemporary and characterful choice in Madrid.
    Gillian, gb3 night business trip
    Exceptional 10.0
    Great hotel - Hotels.com were not great!
    Perfect location and the hotel cant be faulted. Hotels.com were cheeky with pricing around booking time and they failed to tell us that the spa facilities weren't open which was very disappointing.
    Christipher, gb4 night romance trip
    Exceptional 10.0
    Excellent
    excellent location , nice breakfast ,comfortable bed . Room is not very big but feels cozy and it’s very quiet inside . Highly recommended.
    au2 night trip
    Poor 2.0
    Sewage Issue Hotel. Stay Away
    The hotel was well located but that's all in Plaza mayor. The Hotel has a major issue with sewage . The room was tiny and smelled like rotten eggs. Had to move 3 times. was a major inconvenience. Staff pretends like nothing is happening. The breakfast was good. Do not drink the water got even the free they give you. Stay someplace else . Small depressing rooms. Will take me moths to recover from this stay
    us4 night family trip
    Exceptional 10.0
    Excellent!
    Lovely hotel, excellent service and location, very comfortable room with luxurious amenities, wonderful bed and shower, and the food was delicious, both in the dining room and from room service.
    Rachel Lillian, us1 night trip

    Pestana Plaza Mayor Madrid

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