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All properties in Knoxville, Tennessee, United States of America
1 room, 2 adults

Embassy Suites by Hilton Knoxville Downtown

3.5-star3.5 stars
Great for families

Good to know

  • Supervised childcare/activities (surcharge)
  • Free cots/infant beds
  • Free WiFi
  • Grocery/convenience store
507 South Gay St, Knoxville, TN, 37902, United States of America

3.5-star hotel with golf course, near Knoxville Convention Center
  • Free cooked-to-order breakfast and free WiFi
  • Great for families

    Good to know

    • Supervised childcare/activities (surcharge)
    • Free cots/infant beds
    • Free WiFi
    • Grocery/convenience store
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Pros: -Spacious room. -Great lighting. -Comfortable bed. -Super clean bathroom. -Amazing…Sep 16, 2020
  • Loved this beautiful property! Lobby is so pretty. Very clean!! Really enjoyed the roof…Sep 15, 2020

Embassy Suites by Hilton Knoxville Downtown

from £122
  • Suite, 1 King Bed
  • Suite, 1 King Bed
  • Suite, 1 King Bed, Accessible, Bathtub
  • Suite, 1 King Bed, Accessible (Hearing)
  • Suite, 1 King Bed (2-Room)
  • Suite, 1 King Bed, Accessible (Roll-In Shower)
  • Suite, Multiple Beds, Accessible (Hearing)
  • Suite, 2 Queen Beds (2-Room)
  • Suite, 2 Queen Beds, Accessible (Roll-In Shower, Mobility)
  • Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)
  • Suite, 2 Queen Beds, Accessible (Hearing)
  • Room, 1 King Bed

What’s around Embassy Suites by Hilton Knoxville Downtown

Landmarks

  • In Downtown Knoxville
  • Knoxville Convention Center - 7-minute walk
  • University of Tennessee - 25-minute walk
  • Tennessee Theatre - 1-minute walk
  • Market Square - 4-minute walk
  • Knoxville Civic Auditorium and Coliseum - 9-minute walk
  • World's Fair Park - 13-minute walk
  • Neyland Stadium - 19-minute walk

Getting around

  • Knoxville, TN (TYS-McGhee Tyson) 19-min drive

At a glance

Key facts

Hotel size

  • This hotel has 176 rooms

Arriving/leaving

  • Check-in time 4:00 PM-anytime
  • Check-out time is 11:00 AM
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Valet parking* on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Supervised childcare/activities (surcharge)
Food and drink
  • Free cooked-to-order breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Free reception
Things to do
  • Outdoor seasonal pool
  • 24-hour fitness facilities
  • Golf course on site
Working away
  • 24-hour business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 2250
  • Conference space size (meters) - 209
Services
  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Year Built – 2019
  • Lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • Number of living rooms 1
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 55-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Fridge
  • Microwave
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Knox Mason – This restaurant specialises in local cuisine and serves lunch and dinner.

Sky Lounge – On-site rooftop bar. Open daily.

Embassy Suites by Hilton Knoxville Downtown’s small print

Also known as

  • Embassy Suites by Hilton Knoxville Downtown Hotel
  • Embassy Suites by Hilton Knoxville Downtown Knoxville
  • Embassy Suites by Hilton Knoxville Downtown Hotel Knoxville
  • Embassy Suites by Hilton Knoxville Downtown Knoxville
  • Embassy Suites by Hilton Knoxville Downtown Hotel Knoxville
  • Knoxville Embassy Suites by Hilton Knoxville Downtown Hotel
  • Hotel Embassy Suites by Hilton Knoxville Downtown
  • Embassy Suites by Hilton Knoxville Downtown Knoxville
  • Embassy Suites Hilton Hotel
  • Embassy Suites Hilton
  • Embassy Suites by Hilton Knoxville Downtown Hotel

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • The seasonal pool is open from May to September.
  • Guests can rest easy knowing that there's carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

    Contactless check-in and contactless check-out are available.

    Individually wrapped food options are available for breakfast.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    The property affirms that it follows sanitisation practices of CleanStay (Hilton) guidelines.

    The property affirms that it adheres to the SafeStay (AHLA - USA) sanitisation guidelines.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    Optional extras

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Valet parking costs USD 24.00 per day with in/out privileges

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Embassy Suites by Hilton Knoxville Downtown

    • Does Embassy Suites by Hilton Knoxville Downtown offer free cancellation for a full refund?
      Yes, Embassy Suites by Hilton Knoxville Downtown does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Embassy Suites by Hilton Knoxville Downtown?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Embassy Suites by Hilton Knoxville Downtown?
      Yes. Valet parking costs USD 24.00 per day.
    • Is there a pool at Embassy Suites by Hilton Knoxville Downtown?
      Yes, there's a seasonal outdoor pool.
    • Are pets allowed at Embassy Suites by Hilton Knoxville Downtown?
      Sorry, pets aren't allowed, but service animals are welcome.
    • What are the check-in and check-out times at Embassy Suites by Hilton Knoxville Downtown?
      You can check in from 4:00 PM to anytime. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
    • Are there restaurants at or near Embassy Suites by Hilton Knoxville Downtown?
      Yes, there's an on-site restaurant that serves local cuisine. Nearby restaurants include Stock & Barrel (3-min walk), Pete's Coffee Shop (4-min walk) and Sweet P's Downtown Dive (8-min walk).

    Recent reviews

    Superb 9.0 From 137 reviews

    Exceptional 10.0
    Girls weekend visiting UT student
    Great location, gorgeous views from rooftop bar. Amazing breakfast! Very friendly valet staff. Will stay there again?
    Violet, us1 night trip with friends
    Very good 8.0
    Beautiful hotel with minor mishaps
    Beautiful hotel...very stylish...minor mishaps...valet drivers could use more training...excused them from those issues due to being youngsters...plus housekeepers need to pay close attention to the walls...within the guest rooms...thank you...other than that...really enjoyed the getaway!
    Taneka, us1 night trip
    Exceptional 10.0
    Loved it
    Loved the hotel, the staff was friendly! Rooftop bar was so nice! We loved our stay and can’t wait to come back
    Cheyenne, us1 night trip with friends
    Exceptional 10.0
    UTK Move In
    Easy check in, very clean and Covid-compliant, great location for UTK and Market Square
    Rhonda, us2 night family trip
    Good 6.0
    Good not fab
    This was our second hotel in Knoxville in the same week. The hotel is clean, modern and well-located. What we did not enjoy was the sterile corporate feel, especially in contrast to the first hotel, The Tennesseean, where we stayed earlier in the week, same price per night. - our tiny window literally faced a brick wall. Seriously? - tv does not allow app streaming (Netflix, Amazon etc) - service was friendly enough but interaction felt cold - it’s a busy place. Other than this, room was large and the bed was comfortable. We didn’t have time for breakfast but the options looked appealing.
    Lamda, us1 night family trip
    Exceptional 10.0
    The hotel is absolutely gorgeous!!! Everyone is so friendly. In town to move my kid into her dorm at the University of Tennessee. The staff made this trip so much easier and not as sad as I was expecting it to be!!!
    us1 night family trip
    Exceptional 10.0
    Definitely will stay here again!
    Great experience! Staff was friendly. Room exceeded our expectations. Walkable distance for restaurants and entertainment! No parking tho..
    Jessica, us1 night trip
    Exceptional 10.0
    Great place to stay!!
    Awesome place to stay. Very great!!
    michael, us1 night trip
    Exceptional 10.0
    Lovely place!!
    We had an amazing experience here. The staff was wonderful check in process was efficient and the Bellman even shared with me how I could save $17 by self parking two blocks away. The rooftop pool was open and my children absolutely loved it the views were spectacular and people were respectful of social distancing in the shared areas.Very close to the worlds fair park and university of Tennessee and wonderful restaurants near market Square. I would highly recommend this hotel.
    Michael, us1 night family trip
    Exceptional 10.0
    great place to stay
    My family and I had a nice overnight stay. The hotel is beautiful and the rooms are comfortable. The only thing that was negative was that upon receiving our room, we found something gross on the carpet when we moved a chair, but we reported immediately and the staff was super quick to address the issue and give us a different room. Other than that, everything was nice and clean. The rooftop terrace is very nice and there are plenty of dining options right on the street. Breakfast was being served and it was very good, too. I would definitely stay here again!
    Maria R, us1 night family trip

    Embassy Suites by Hilton Knoxville Downtown

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