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All properties in Lake Geneva, Wisconsin, United States of America
1 room, 2 adults

Grand Geneva Resort & Spa

4-star4 stars
Great for families

Good to know

  • Children's pool
  • Supervised childcare/activities (surcharge)
  • Beach nearby
  • Ski area nearby
7036 Grand Geneva Wy, Lake Geneva, WI, 53147, United States of America

Lake Geneva ski resort with 3 restaurants and water park
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Children's pool
    • Supervised childcare/activities (surcharge)
    • Beach nearby
    • Ski area nearby
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • The check in process took longer then usual when we showed up at 3 we were told check in…Jul 28, 2020
  • Wonderful property! Rooms clean and modern with great views!Jul 24, 2020

Grand Geneva Resort & Spa

from £126
  • Deluxe Double Room, 2 Double Beds
  • Deluxe Double Room, 2 Double Beds, Lakeside
  • Deluxe Room, 1 King Bed, Lakeside
  • Deluxe Room, 1 King Bed
  • Premier Suite, 1 King Bed with Sofa bed
  • Junior Suite
  • Suite, 1 King Bed
  • Executive Suite, 1 King Bed
  • Studio Villa
  • One Bedroom King Villa
  • One Bedroom Queen Villa
  • Two Bedroom Queen Villa
  • Three Bedroom King Villa
  • Three Bedroom Queen Villa
  • Two Bedroom King Villa

What’s around Grand Geneva Resort & Spa

Landmarks

  • The Brute Golf Course - 1-minute walk
  • The Highlands Golf Course - 1-minute walk
  • Dan Patch Stables - 28-minute walk
  • Lake Geneva Balloon Company - 29-minute walk
  • Studio Winery - 31-minute walk
  • Geneva Lake - 2.9 mi / 4.6 km
  • Geneva Lake Museum - 2.5 mi / 4.1 km
  • Riviera Ballroom - 2.8 mi / 4.6 km

Getting around

  • Milwaukee, WI (MKE-General Mitchell Intl.) 59-min drive
  • Kenosha, WI (ENW-Kenosha Regional) 44-min drive
  • Waukesha, WI (UES-Waukesha County) 53-min drive
  • Fox Lake Station 34-min drive
  • Antioch Station 38-min drive
  • Harvard Station 39-min drive
  • Airport shuttle (surcharge)
  • Free ski shuttle

At a glance

Key facts

Hotel size

  • This hotel has 384 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is 11 AM
  • Express check-out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets allowed (dogs only) *

  • Specific rooms only, restrictions apply *

  • 2 per room (up to 25 lb)

  • Food and water bowls available

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle *

Parking

  • Free valet parking

  • Self parking *

  • Electric car charging point

Offsite

  • Free ski shuttle

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Supervised childcare/activities (surcharge)
Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Fitness classes on site
  • Basketball on site
  • Bicycle rentals on site
  • Golf lessons on site
  • Golf driving range on site
  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Ice skating on site
  • Pilates classes on site
  • Playground on site
  • Ski lessons on site
  • Ski equipment rentals on site
  • Cross-country skiing on site
  • Downhill skiing on site
  • Sledding on site
  • Snowboarding on site
  • Snowshoeing on site
  • Tennis lessons on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Snowmobiling nearby
  • Waterskiing nearby
Working away
  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 62,000
  • Conference space size (meters) - 5760
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter
Facilities
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
Languages Spoken
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Balcony or patio
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 37-inch LCD TV
  • Pay films
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Fridge
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

WELL Spa + Salon has 19 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

Grand Cafe – Overlooking the golf course and pool, this restaurant specialises in American cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Geneva ChopHouse – Overlooking the golf course, this steakhouse serves brunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.

Ristorante Brissago – Overlooking the golf course, this fine-dining restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open selected days.

Ski

  • Ski passes available
  • Free ski shuttle
  • Ski storage
  • Ski lifts nearby
  • Ski lessons on site
  • Ski equipment rentals on site
  • Cross-country skiing on site
  • Downhill skiing on site
  • Snowboarding on site
  • Snowshoeing on site
  • Snowmobiling nearby

Grand Geneva Resort & Spa’s small print

Also known as

  • Grand Geneva Resort
  • Grand Geneva Resort Spa
  • Grand Geneva & Spa Lake Geneva
  • Grand Geneva Resort & Spa Resort
  • Grand Geneva Resort & Spa Lake Geneva
  • Grand Geneva Resort & Spa Resort Lake Geneva
  • Grand Geneva
  • Grand Geneva Hotel Lake Geneva
  • Lake Geneva Illinois
  • Grand Geneva Resort And Spa
  • Grand Geneva Lake
  • Lake Geneva Illinois
  • Grand Geneva Hotel Lake Geneva
  • Grand Geneva Lake

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation.

Children under 16 years old are not allowed in the spa without adult supervision.

Guests under 16 years old are not allowed in the spa.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Resort fee: USD 27.13 per accommodation, per night

Resort fee inclusions:

  • Pool access
  • Spa tub access
  • Health club access
  • Fitness centre access
  • Fitness/yoga classes
  • Sporting facilities or equipment
  • Shuttle service
  • Ski shuttle
  • Internet access (may be limited)
  • Newspaper
  • Phone calls (may be limited)
  • Faxes
  • In-room safe
  • In-room coffee
  • Concierge/Valet service
  • Valet parking
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Self parking is available for an extra charge

Breakfast costs between USD 7 and USD 22 per person (approximately)

Pets are allowed for an extra charge of USD 65.00 per pet, per night (maximum USD 300.00 per stay), plus a one-time cleaning fee of USD 150.00

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Grand Geneva Resort & Spa

  • Does Grand Geneva Resort & Spa offer free cancellation for a full refund?
    Yes, Grand Geneva Resort & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Grand Geneva Resort & Spa?
    Yes, there's free valet parking.
  • Is there a pool at Grand Geneva Resort & Spa?
    Yes, there's an indoor pool, an outdoor pool and a children's pool.
  • Are pets allowed at Grand Geneva Resort & Spa?
    Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 11 kg per pet. There's a charge of USD 65.00 per pet, per night.
  • What are the check-in and check-out times at Grand Geneva Resort & Spa?
    You can check in starting at 4 PM. Check-out time is 11 AM.
  • Are there restaurants at or near Grand Geneva Resort & Spa?
    Yes, there are 3 on-site restaurants. Nearby restaurants include Red Geranium (2.1 mi), Taco Bell (2.4 mi) and Pizza Hut (2.4 mi).
  • Is an airport shuttle service offered by Grand Geneva Resort & Spa?
    Yes, an airport shuttle is available.

Recent reviews

Very good 8.4 From 831 reviews

Good 6.0
Seemed like few guests due to mid-week stay, and COVID imposed processes. But room amenities were only so-so and service wasnt so great. Tears in bed comforter and tears in replacement we requested. Room was clean but for a suite was outdated and missing things like glasses vs disposable plastic cups. Decor needs updating.
Terence, us2 night trip
Fair 4.0
Pretty expensive for no thrills
When staying at a 'resort', you expect certain amenities. The rooms are very antiquated and the quality of the bed was poor (worn out in the middle causing an incline toward the middle). Rooms also lack basic amenities like enough plugs for phones on each side of the bed, fan in the bathroom, and the tub was a slow drainer. Half the restaurants were closed although not advertised that way. What food was available was always good. The pool was in good shape and comfortable. For the fairly high cost of everything, the quality was not what I would expect from a 'resort',
Vernon, us3 night trip
Very good 8.0
A must maintenance required in the hotel rooms.
I was expecting to have a great experience because of the ratings, but unfortunately me and my family have a bad three day stay. Long story short we ended up Moving to three different rooms. The very first didn’t have a working shower, in the second room the air condition was blowing hot air, so we have lack of sleep for two days. After we contact the manager after two attempts to submit a complaint she was acting like she didn’t know anything about the situation, which was almost impossible to believe because the whole floor wasn’t having air conditioning. Please this place was closed for three months and they just opening without having a proper maintenance. Please my advice is to not to stay there until you are sure they have fixed this problems. We ended up paying for not sleeping for two days.
Shirley, us2 night family trip
Good 6.0
Nice resort. We had issues with the refrigerator because it wouldn’t keep cold. The air conditioning was also not cooling to temperature that we had it at.
Christine, us2 night trip
Good 6.0
irthday celebration
The only complaint I have is it was my friends birthday Saturday night & they asked the occasion and with the steakhouses prices, they could’ve brought out a complimentary dessert, but we got nothing. Smaller restaurants will do that. So we were disappointed.
Linda, us2 night trip with friends
Good 6.0
Room not confortable
The hotel looks great and has a nice view but the room is not as nice we thought because smelled duty. The carpet stinks. I think need a new carpet and also the view where is the patio was totally duty. They have to clean it before the rental.
Sandra, us2 night family trip
Fair 4.0
Staff not very friendly, main area closed, added charges at the front desk. They do not clean your room. Kitchen closes at 9:00 pm. They charge resort fees, but they do not clean. You ca use the pool on 2 hours slots, but there is no social distancing. They say they do social distancing but ad hoc.
Adina, us1 night family trip
Exceptional 10.0
Love Grand Geneva!
Awesome place! Amazing service and hospitality. Great location! Highly recommended!
Christopher, us2 night trip
Exceptional 10.0
Best place
Amazing place. Will go back.
C L, us1 night trip
Very good 8.0
it was fine
It was fine. Didn’t feel much like a full see ice hotel. Only one attendant at front desk who hands you a sheet with “the rules”.... Direction signage as you drive in is confusing/lacking.
Janet, us1 night trip

Grand Geneva Resort & Spa

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