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Mex Hoteles

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Outdoor pool, open 7:00 AM to 11:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 7:00 AM to 11:00 PM, pool umbrellas, pool loungers
Terrace/patio
Superior Room, 2 Double Beds | View from room
Superior Room, 1 King Bed | View from room

Overview of Mex Hoteles

Mex Hoteles

Hotel with outdoor pool, near Benito Juarez Municipal Building

8.6/10 Fabulous

122 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Refrigerator
Map
Avenida Carlos J Nader, Lote 28, Smz, 05, Mz 11, Cancun, ROO, 77500

Room options

About this area

What's nearby

  • In Downtown Cancun
  • Plaza Las Americas - 7 min drive
  • Puerto Cancun Marina Town Center - 4 min drive
  • Ultramar Ferry Puerto Juárez - 5 min drive
  • Cancun Mall - 12 min drive
  • Turtle Beach - 10 min drive
  • Langosta Beach - 12 min drive
  • Tortuga Beach - 14 min drive
  • Forum Beach - 18 min drive
  • Cancun Convention Center - 20 min drive
  • La Isla Shopping Mall - 21 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 30 min drive

Restaurants

  • El Socio Taqueria Naiz - 4 min walk
  • Nomads - 4 min walk
  • El Pescado Ciego - 4 min walk
  • El Tigre y El Toro - 4 min walk
  • Yamamoto - 5 min walk

About this property

Mex Hoteles

Take in the views from the rooftop terrace when you stay at Mex Hoteles. You can visit the fitness centre for a workout or unwind with a drink at the bar/lounge. Other highlights include an outdoor pool and a poolside bar. Fellow travellers say great things about the helpful staff and location.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 110 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in rooms

Parking

  • On-site parking is limited

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free breakfast
  • Bar/lounge
  • Poolside bar
  • Room service

Working away

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Conference space (1130 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2019
  • Rooftop terrace
  • Picnic area
  • Communal living room
  • Fitness centre
  • An outdoor pool

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 49-inch Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Alarm clock
  • Free cot/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: USD 1.40 per accommodation, per night

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 11:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Long-term renters welcome.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Gamma Cancun Centro Hotel
Hotel Gamma Cancun Centro Cancun
Cancun Gamma Cancun Centro Hotel
Hotel Gamma Cancun Centro
Gamma Cancun Centro Cancun
Gamma Centro Hotel
Gamma Centro
Mex Hoteles Hotel
Mex Hoteles Cancun
Gamma Cancun Centro
Mex Hoteles Hotel Cancun

Frequently asked questions

Does Mex Hoteles offer free cancellation for a full refund?
Yes, Mex Hoteles does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Mex Hoteles?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Mex Hoteles?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 11:00 PM.
Are pets allowed at Mex Hoteles?
Sorry, pets aren't allowed.
Is parking offered on site at Mex Hoteles?
Yes. Parking spaces may be limited.
What are the check-in and check-out times at Mex Hoteles?
You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Mex Hoteles?
No, this hotel doesn't have a casino, but PlayCity Casino (8-min walk) and Royal Yak Casino and Sports Book (2-min drive) are both nearby.
What is there to do at Mex Hoteles and nearby?
Mex Hoteles has an outdoor pool and a fitness centre, as well as a picnic area.
Are there restaurants at or near Mex Hoteles?
Yes. Nearby restaurants include El Socio Taqueria Naiz (4-min walk), Nomads (4-min walk) and El Pescado Ciego (4-min walk).
What's the area around Mex Hoteles like?
Mex Hoteles is in Downtown Cancun, a short 3-minute walk from Benito Juarez Municipal Building and 5 minutes' walk from Las Palapas Park. Travellers say that the hotel is in a great location.

Overall score and ratings

8.6

Fabulous

8.8/10

Cleanliness

8.7/10

Staff & service

8.3/10

Amenities

8.7/10

Property conditions & facilities

8.3/10

Eco-friendliness

10/10 Exceptional

Maintenance guy entered without notice while I was in the room.
KAZUHIRO, 1-night trip
Verified Expedia guest review

10/10 Exceptional

I would highly recommend this hotel for its friendly staff, very clean rooms and its convenient location to the ADO terminal where a bus leaves every 30 minutes to the airport for only 105 pesos or other cities. Grocery store is very close too. Rooms are clean. They triple sheet the beds and use two pillow cases on each pillow. They had two blinds to darken the room and keep it cool. The room we had faced west and another building was being constructed very close to our balcony. Breakfast was included. Pool area on 5th floor faces east with beautiful view of the hotel zone. We stayed here on the last two nights of our trip so that we could catch a tour to Chichen Itza. We booked though Viator paying less than $40 US per person plus about $29 per person in park fees. We only had to walk a couple of blocks from the hotel to the pickup point which was very do- able. I highly recommend this hotel if you want to save money yet have a very nice place to stay.
Kerry, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Good business friendly hotel
Room was great, good wifi, comfortable bed. The lights eoyldnt go off in the hallway of the bedroom the first night we were there but Maintenance came and removed the light fixtures immediately so we could sleep that night without lights on. Pool was nice though the upstairs bar was never open, we had to go downstairs for drinks and bring it back up again. Overall though great value and the location was very convenient. Lots of bars and restaurants nearby, grocery store, free parking in the secure garage. Was happy with our stay.
Deborah Brand, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

My go to hotel when in Cancun !
Great value for money , roof top bar, gym what more could I ask for :)
1-night trip
Verified Hotels.com guest review

8/10 Very good

Great location, clean, nice roof top, unfortunately construction outside was horrible.
Laura, 20-night trip
Verified Expedia guest review

10/10 Exceptional

we stay for one night and it was find
Delia, 1-night trip
Verified Expedia guest review

8/10 Very good

A nice stay in the center of Cancun. Good WiFi, decent gym, nice rooms, and a good restaurant. Well located in the center with lots close by and a taxi stand at the hotel. The only issue was that a few times when I went to the front desk, the receptionist was not there and they had to get the person. And I tried contacting the hotel in advance to verify the gym was open on the hotel Whatsapp and never got an answer.
Matthew, 1-night business trip
Verified Expedia guest review

8/10 Very good

2-night trip
Verified Expedia guest review

10/10 Exceptional

Overall a great place to stay, would stay again.
Comfortable stay for a few days. Location is great, strong stable WiFi, the only downside was at the rooftop bar, the service was poor we was ignored for 15 minutes before being asked if we wanted a drink. The second time there was a large gathering and we was completely ignored that time and was offered nothing to drink for the whole 45 minutes we was up there.
Jason Bajan, 3-night trip
Verified Hotels.com guest review

8/10 Very good

I really enjoyed my stay at this site as it was super fast to check in, the parking garage was nice and the amenities were great even though I didn’t get to use any of them but the rooftop bar which has a great view of the city
2-night romance trip
Verified Expedia guest review