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All properties in Bristol, England, United Kingdom
1 room, 2 adults

Mercure Bristol Grand Hotel

4-star4 stars
Broad Street, Bristol, England, BS1 2EL, United Kingdom

4-star hotel with restaurant, near Bristol Hippodrome Theatre
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Great service!Aug 10, 2020
  • Easy check in. Clean hotel. Needed both lifts working though due to social distancing…Jul 27, 2020

Mercure Bristol Grand Hotel

from £66
  • Standard Double Room, 1 Double Bed (Newly Refurbished)
  • Standard Twin Room, 2 Single Beds (Newly Refurbished)
  • Privilege, Double Room, 1 Double Bed
  • Double Room, 1 Double Bed (Compact Newly Refurbished)
  • Family Room, 1 Double Bed

What’s around Mercure Bristol Grand Hotel

Landmarks

  • In Bristol City Centre
  • Bristol Hippodrome Theatre - 6-minute walk
  • University of Bristol - 11-minute walk
  • Clifton Suspension Bridge - 35-minute walk
  • St Nicholas Market - 2-minute walk
  • O2 Academy - 8-minute walk
  • Cabot Circus Shopping Centre - 10-minute walk
  • We The Curious - 12-minute walk

Getting around

  • Bristol (BRS-Bristol Intl.) 28-min drive
  • Bristol Temple Meads Station 15-min walk
  • Bristol Clifton Down Station 21-min walk
  • Bristol Montpelier Station 21-min walk

At a glance

Key facts

Hotel size

  • This hotel has 182 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon
  • Express check-out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cots (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
Facilities
  • Lift
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable/satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Mercure Bristol Grand Hotel’s small print

Also known as

  • Mercure Bristol Grand Hotel Opening November 2015
  • Mercure Grand Hotel Newly Refurbished
  • Mercure Bristol Grand Newly Refurbished
  • Mercure Grand Newly Refurbished
  • Mercure Bristol Hotel Bristol
  • Mercure Bristol Grand Hotel Hotel
  • Mercure Bristol Grand Hotel Bristol
  • Mercure Bristol Grand Hotel Hotel Bristol
  • Mercure Bristol Grand Hotel Hotel Bristol
  • Mercure Grand Hotel Opening November 2015
  • Mercure Bristol Grand Opening November 2015
  • Mercure Grand Opening November 2015
  • Mercure Bristol Grand Hotel Newly Refurbished
  • Mercure Bristol Grand
  • The Grand, Bristol Hotel Bristol
  • Thistle Hotel Bristol
  • Mercure Bristol Grand Hotel (Opening November 2015)

Policies

Guests can rest easy knowing that there's carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast.

Optional extras

Self-parking costs GBP 15.00 per night

Continental breakfast is offered for an extra charge of GBP 7.00 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Mercure Bristol Grand Hotel

  • Does Mercure Bristol Grand Hotel offer free cancellation for a full refund?
    Yes, Mercure Bristol Grand Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Mercure Bristol Grand Hotel?
    Yes. Self-parking costs GBP 15.00 per night.
  • Are pets allowed at Mercure Bristol Grand Hotel?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Mercure Bristol Grand Hotel?
    You can check in from 2:00 PM to anytime. Check-out time is noon.
  • Are there restaurants at or near Mercure Bristol Grand Hotel?
    Yes, there's an on-site restaurant that serves British cuisine. Nearby restaurants include Full Court Press (1-min walk), Cafe Revival (1-min walk) and San Carlo (2-min walk).

Recent reviews

Good 7.4 From 697 reviews

Fair 4.0
The room was so hot it was very difficult to get any sleep. The air con did'nt work. Came away to have a relaxing stay at a hotel but we were both to hot and uncomfortable to sleep.
gb1 night trip
Exceptional 10.0
Helpful staff in difficult times.
Kerry-Anne, gb1 night family trip
Exceptional 10.0
Grand mercure
9 stag do perfect location and nice hotel great staff
Alexander, gb1 night trip with friends
Good 6.0
Avoid the parking
The hotel itself was lovely but parking was dodgy. It was very narrow and not many spaces. Then as we enter the stairwell to exit the car park it was littered with drugs paraphernalia, including broken vials and needles. This did not give a very good first impression at all as we hadn’t yet entered the hotel. I am glad we didn’t have our young children with us.
Victoria, gb1 night trip
Good 6.0
Lovely staff but in 2 hours offered 4 rooms.!
I was greeted very well.Sadly my first key didn't work so back to reception to have it re coded with all my bags. This was done quickly. I asked for two keys in case one failed. On trying again these also didn't work.So back again to reception & they apologised & without question offered me the room next door. This opened but in such poor condition & not what I had booked of a recently upgraded double.The room was small & both sink & bath both had so many chips in them that too many to count. So back to reception again to advise it just wasn't suitable. The staff again straight away upgraded me on another floor.The key worked and the room what expecting first time. No sink or bath chips at all & Nice room.. So at my 4th attempt of getting into a room I was pleased just to sit down.! Sadly,while getting ready to go out on a business dinner in the evening I found the shower faulty.The shower or bath would only dribble water if you applied any hot or warm water to it. Now as an engineer I think of myself as quite good of working a shower/tap but nothing I did worked. So as time pressing for my dinner I had a very quick cold shower.! I advised the same poor staff on my way out for the evening that the shower in this room was faulty. Offered another room (my 4th !) I declined as in the hotel a few hours and already looking at my 4th room.! On check out the same poor staff on duty apologised again and my car parking fee was waved.Hoping I get a v good room 1st time on next visit.!
John D, gb1 night business trip
Good 6.0
Although the check in staff were efficient quite frankly they looked a bit of a mess. Would have given a better impression if they wore a smart uniform. Breakfast was adequate.
MRS A M, gb1 night family trip
Exceptional 10.0
Really good, perfect location grate service awesome breakfast.
Aletche, gb1 night trip
Exceptional 10.0
We only stayed one night. Book in amd check our was easy, as was parking. The room was in fab condition and very clean.
Gillian, gb1 night trip with friends
Very good 8.0
stayed before ,has been improved cosmetically ,rooms small but great location . car park has become very expensive generally though good spot
sam, gb1 night trip
Exceptional 10.0
Over night stay
We stayed here as we were visiting family in Bristol. We would certainly recommend it! Very welcoming, perfect location and lovely a room.
gb1 night trip

Mercure Bristol Grand Hotel

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