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All properties in Bristol, England, United Kingdom

Mercure Bristol Grand Hotel

4-star hotel with restaurant, near Bristol Hippodrome Theatre

  • Free WiFi
From
£53

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Hotel Bar
  • Hotel Bar
  • Family Room, 1 Double Bed with Sofa bed - Bathroom Amenities
  • Exterior
  • Hotel Bar
Hotel Bar. Image 1 of 43.
1 / 43Hotel Bar
Broad Street, Bristol, BS1 2EL, England, United Kingdom
7.4.Good.
  • Arrived too early to check in was told to return at 3. Following check in after 3 and…

    Nov 27, 2021

  • The hotel is in a prime location and very convenient. The room itself was nice, recently…

    Nov 25, 2021

See all 789 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Convenient
Dining options
Shopping
Safe
  • Parking available
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 182 smoke-free guestrooms
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Business centre

For families

  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Iron/ironing board
  • Hair dryer

What’s around

  • In Bristol City Centre
  • Bristol Hippodrome Theatre - 6-minute walk
  • University of Bristol - 7-minute walk
  • O2 Academy - 8-minute walk
  • Bristol Cathedral - 9-minute walk
  • Cabot Circus Shopping Centre - 10-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Double Room, 1 Double Bed
  • Standard Twin Room, 2 Single Beds
  • Privilege, Double Room, 1 Double Bed
  • Double Room, 1 Double Bed (Compact)
  • Family Room, 1 Double Bed with Sofa bed

What’s around

Landmarks

  • In Bristol City Centre
  • Bristol Hippodrome Theatre - 6-minute walk
  • University of Bristol - 7-minute walk
  • O2 Academy - 8-minute walk
  • Bristol Cathedral - 9-minute walk
  • Cabot Circus Shopping Centre - 10-minute walk
  • We The Curious - 12-minute walk
  • SS Great Britain - 22-minute walk
  • Bristol Zoo - 34-minute walk
  • Clifton Suspension Bridge - 35-minute walk
  • Ashton Gate Stadium - 43-minute walk

Getting around

  • Bristol International Airport (BRS) 16-min drive
  • Bristol Temple Meads Station 14-min walk
  • Bristol (TPB-Bristol Temple Meads Train Station) 15-min walk
  • Bristol Montpelier Station 22-min walk
map
See on map
Broad Street, Bristol, BS1 2EL, England, United Kingdom

At a glance

Hotel size

  • This hotel has 182 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (GBP 15.00 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • English breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Working away

  • Business centre

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Facilities

  • Lift
  • Safe-deposit box at front desk

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Bathroom emergency pull cord
  • Accessible bathtub

Languages Spoken

  • Bulgarian
  • English
  • French
  • German
  • Italian
  • Polish
  • Russian
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Cable/satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of GBP 15.00 per person (approximately)

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Service animals exempt from fees

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Self-parking costs GBP 15.00 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless checkout are available.

Individually wrapped food options are available for breakfast.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

  • Mercure Bristol Grand Hotel Opening November 2015
  • Mercure Grand Hotel Newly Refurbished
  • Mercure Bristol Grand Newly Refurbished
  • Mercure Grand Newly Refurbished
  • Mercure Bristol Hotel Bristol
  • Mercure Bristol Grand Hotel Hotel
  • Mercure Bristol Grand Hotel Bristol
  • Mercure Bristol Grand Hotel Hotel Bristol
  • Mercure Bristol Grand Hotel Hotel Bristol
  • Mercure Grand Hotel Opening November 2015
  • Mercure Bristol Grand Opening November 2015
  • Mercure Grand Opening November 2015
  • Mercure Bristol Grand Hotel Newly Refurbished
  • Mercure Bristol Grand
  • The Grand, Bristol Hotel Bristol
  • Thistle Hotel Bristol
  • Mercure Bristol Grand Hotel (Opening November 2015)

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Mercure Bristol Grand Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self-parking costs GBP 15.00 per night.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - anytime. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.
  • Yes, Keepers Kitchen & Bar offers British cuisine. Nearby restaurants include The Wicked Lunch Co. (3-min walk), Playground Coffee Shop (3-min walk) and Giuseppe's (3-min walk).
7.4.Good.
  • 6.0.Good

    Decent location, requires insulation!

    Daniel, 1 night business trip, Nov 25, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Beautiful building

    Really beautiful building, decor and staff. Room was comfortable and clean, just a little cold and air con in corridor was very noisy throughout the night.

    Victoria, 1 night business trip, Nov 24, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Poor conditions but helpful staff

    The window was broken and the room ice cold. We transferred to another room but the shower in the new room was broken and the thermostat didn't work. The reception staff were very helpful and polite. They made sure the issues were fixed within a few hours.

    John, 3 night trip with friends, Nov 23, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Fantastic stay

    Fantastic stay. Very central with on site parking available. Breakfast was good value. Every member of staff was extremely helpful. Would definitely stay again!

    1 night trip with friends, Nov 20, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Bar did not open till 3pm then shut at 10.50 Breakfast a tad shambolic Bed very comfortable , room well decorated

    2 night trip with friends, Nov 19, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Lovely hotel but poor restaurant.

    Lovely hotel. Not easy to find by car. Very clean room. Helpful and friendly reception staff. Only disappointment was restaurant. After being seated by a member of staff we were informed of what was not available on the menu then didn’t see the waiting staff again! After 20 minutes we left nd had a lovely meal at a nearby Vietnamese restaurant. Breakfast ok.

    Melanie, 1 night family trip, Nov 19, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    The staff were very friendly and approachable. Rooms were very clean and comfortable and the food was excellent.

    Joanne, 1 night trip with friends, Nov 19, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    The room was lovely, the breakfast was awful not very well managed or nice, which is a shame as location and room were great

    Jane, 1 night family trip, Nov 13, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very clean comfortable room. Would stay again

    Tina, 2 night family trip, Nov 12, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    A little “frayed around the edges “

    Very good central location, convenient. Large well appointed room, comfy bed. Air conditioning/heating very noisy, breakfast disappointing, bathroom poorly planned (toilet too close to the wall - when there was ample room!), lifts not working on arrival, general impression was Ok but hotel starting to feel a little “frayed around the edges”. Fine for a one night stay - but not too much longer

    Melanie, 1 night trip, Nov 12, 2021

    Verified Hotels.com guest review

See all 789 reviews