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Mercure Bristol Grand Hotel (Newly Refurbished)

4-star4 stars
Broad StreetBristolEnglandBS1 2ELUnited Kingdom

4-star hotel with spa, near St. Peters Church
  • Free WiFi
Good7.0
Location
Great location
Service
Fantastic service
Food
Food could be better
331See all 331 Hotels.com reviews
From 461 reviewsTripAdvisor Traveller Rating

Mercure Bristol Grand Hotel (Newly Refurbished)

from £72
  • Standard Double Room (Newly Refurbished)
  • Standard Room
  • Standard Twin Room (Newly Refurbished)
  • Privilege, Room
  • Double Room (Compact Newly Refurbished)

At a glance

Key facts

Hotel size

  • This hotel has 182 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Indoor pool
  • Health club
  • Full-service spa
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Meeting rooms 6
  • Conference centre
Services
  • 24-hour front desk
  • Laundry facilities
  • Wedding services
Facilities
  • Lift
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable/satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Otium Leisure Club.

The spa is open daily.

Mercure Bristol Grand Hotel (Newly Refurbished)’s small print

Also known as

  • Mercure Bristol Grand Hotel Opening November 2015
  • Mercure Bristol Grand Newly Refurbished
  • Mercure Grand Hotel Opening November 2015
  • Mercure Bristol Grand Opening November 2015
  • Mercure Grand Opening November 2015
  • Mercure Bristol Grand Hotel
  • Mercure Bristol Grand
  • The Grand, Bristol Hotel Bristol
  • Thistle Hotel Bristol
  • Mercure Bristol Grand Hotel (Opening November 2015)

Policies

Children under 15 years old are not allowed in the swimming pool or health club without adult supervision.

Optional extras

Self-parking costs GBP 10.50 per night

Full breakfast is offered for an extra charge of GBP 15.50 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Mercure Bristol Grand Hotel (Newly Refurbished)

Landmarks

  • In Bristol Old City
  • University of Bristol (16-minute walk)
  • St. Peters Church (3-minute walk)
  • Broadmead Shopping Centre (4-minute walk)
  • Bristol Hippodrome Theatre (5-minute walk)
  • The Galleries Shopping Centre (6-minute walk)
  • Bristol Theatre Royal (6-minute walk)
  • Cabot Circus Shopping Centre (9-minute walk)

Getting around

  • Bristol (BRS-Bristol Intl.) 24-min drive
  • Bristol Temple Meads Station 16-min walk
  • Bristol Montpelier Station 24-min walk
  • Bristol Bedminster Station 25-min walk
  • Self parking (surcharge)

Recent reviews

Good 7.0 From 331 reviews

Mercure Bristol Grand Hotel (Newly Refurbished)
Good6.0
Moderate!
Hotel on arrival was great and decor was lovely and modern. We got to our room and I found a few dark hairs on my pillow which were not me as I’m blonde!! And on lifting the pillow there was what seemed to a bitten nail stuck on the pillow (gross I know!) Room other than that was ok, quite dark with no nice view and no bath but for a 1 night stay wasn’t too bad! Noise travels in this hotel, you can hear everything! People chatting in corridor and I also got woken up at 2am when our neighbours got back from a night out and I could hear their conversations word for word which I don’t feel should be a problem in a modern hotel!! Breakfast cost about £10 each - not worth it, go into Bristol and have something better! Also you have to pay £10.50 for the parking-maybe something all central hotels do and I’m used to out of town hotels with free parking! We enjoyed our stay but on looking closely we would not go back and would look elsewhere!
A Traveller, gb1 night trip
Mercure Bristol Grand Hotel (Newly Refurbished)
Good6.0
Had to change rooms as extractor fan constantly running - was told initially that was normal! Dirty trays left in hallways, breakfast tray outside our room still at 4pm on check in and when we returned to the room at 9:30!
christine, gb1 night trip
Mercure Bristol Grand Hotel (Newly Refurbished)
Exceptional10.0
Would definately stay again!
Fantastic service. Made our honeymoon extra special.
LUCY, gb1 night trip
Mercure Bristol Grand Hotel (Newly Refurbished)
Poor2.0
Great location, nice art. Not great for sleeping
I'll start with the good. The decor and refurbishment is generally very good. They gone with an eclectic, shabby chic, and what looks like lots of artists which is generally well curated Unfortunately, it's like putting lipstick on a pig. It might look nice but you wouldn't want to sleep with it That's generally how I feel about this place. A coat of paint and nice art doesn't fix the problem of single glazed sash windows facing one of the busiest nightlife areas in the city. At least you can hear all the police radios from the patrols making you feel safe after the fights break out at 3am below. It doesn't sort the problem that every floorboard in the entire building is possibly original and creaks when anyone moves, anywhere, or breathes, or blinks. It certainly doesn't stop the internal fire doors from banging loudly onto your bedroom wall when the drunk hen parties you have staying on each floor clatter about every 15 minutes during the small hours. (Cheryl, he definitely wasn't worth it!) The art also doesn't fix the ambivalence of the management who after misinforming you of the opening hours of the spa you selected the hotel for, seem disinterested when you get turned away 10 mins after last entry. No, apologising is not all you can do, it's just a nice saying that seems to roll off the tongue far too readily Also, and it's a minor gripe, a Starbucks logo does not make you a Starbucks franchise. You're just selling stuff from a machine in a logo
Marcus, gb1 night trip
Mercure Bristol Grand Hotel (Newly Refurbished)
Exceptional10.0
Definite improvement on last stay
Hotel has certainly improved with its renovations.
Elliot, gb1 night trip

See all reviews

Mercure Bristol Grand Hotel (Newly Refurbished)

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