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All properties in Monterey, California, United States of America
1 room, 2 adults

Portola Hotel & Spa at Monterey Bay

4-star4 stars
Great for families

Good to know

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Fridge
  • Rollaway/extra beds (free)
Two Portola Plaza, Monterey, CA, 93940, United States of America

4-star resort connected to the convention center, within walking distance of Fisherman's Wharf
  • Great for families

    Good to know

    • Free cots/infant beds
    • Connecting/adjoining rooms available
    • Fridge
    • Rollaway/extra beds (free)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Portola rates itself as 4 star. We had booked a specific type of room as staying there…Dec 31, 2019
  • Great location, a great hotel. Only negatives are (1) the pool is small (but not many…Sep 19, 2019

Portola Hotel & Spa at Monterey Bay

  • Room, 2 Double Beds (Courtyard)
  • Room, 1 King Bed (Courtyard)
  • Room, 2 Queen Beds, Harbour View
  • Room, 1 King Bed, Harbour View
  • Room, 2 Double Beds (Portola)
  • Room, 1 King Bed (Portola)
  • Room, 1 Double Bed, Accessible
  • Room, 1 King Bed, Accessible
  • Run of House
  • Room, 1 King Bed (Partial View)
  • Room, 2 Queen Beds (Partial View)

What’s around Portola Hotel & Spa at Monterey Bay

Landmarks

  • In Downtown Monterey
  • Monterey Bay - 12 min walk
  • Cannery Row - 15 min walk
  • Monterey Bay Aquarium - 27 min walk
  • 17-Mile Drive - 40 min walk
  • Fisherman's Wharf - 4 min walk
  • Del Monte Beach - 29 min walk
  • Monterey County Fairgrounds - 44 min walk

Getting around

  • Monterey Peninsula Airport (MRY) - 9 min drive
  • Salinas, CA (SNS-Salinas Municipal) - 32 min drive
  • Watsonville, CA (WVI-Watsonville Municipal) - 36 min drive
  • Salinas Station - 25 min drive

At a glance

Key facts

Hotel size

  • This hotel has 379 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 4 PM-2 AM
  • Check-out time is noon
If you are planning to arrive after 11:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

  • Specific rooms only, restrictions apply *

  • 2 per room (up to 150 lbs)

  • Food and water bowls available

Internet

  • WiFi in public areas *

  • WiFi and wired Internet access in rooms *

Transport

Parking

  • Self parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Things to do
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 9
  • Lift
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Braille signage
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • English
  • Filipino
  • Spanish

In the room

Home comforts
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Pay movies
  • Cable TV channels
Stay connected
  • WiFi (surcharge)
  • Free local calls
Food and drink
  • Fridge
More
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Recreation

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

Portola Hotel & Spa at Monterey Bay’s small print

Also known as

  • Portola Hotel Monterey Bay
  • Portola Hotel & Spa at Monterey Bay Monterey
  • Portola Hotel & Spa at Monterey Bay Resort Monterey
  • Portola & At Monterey Monterey
  • Portola Hotel
  • Portola Hotel Spa at Monterey Bay
  • Portola Hotel & Spa at Monterey Bay Resort
  • Portola Hotel & Spa at Monterey Bay Monterey
  • Portola Hotel & Spa at Monterey Bay Resort Monterey
  • Portola Monterey Bay
  • Portola Hotel And Spa At Monterey Bay
  • Portola
  • Portola Hotel Spa at Monterey Bay
  • Portola & At Monterey Monterey
  • Portola Hotel Spa at Monterey Bay
  • Portola Hotel & Spa at Monterey Bay Resort

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Parking height restrictions apply.

Optional extras

Self parking costs USD 21.00 per day with in/out privileges

Pets are allowed for an extra charge of USD 50 per accommodation, per night (maximum USD 100 per stay)

Service animals exempt from fees

WiFi is available in guestrooms for USD 9.95 per 24-hour period (rates may vary)

WiFi is available in public areas for USD 9.95 per night (rates may vary)

Wired Internet access is available in guestrooms for USD 9.95 per 24-hour period (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Portola Hotel & Spa at Monterey Bay

  • Does Portola Hotel & Spa at Monterey Bay offer free cancellation for a full refund?
    Yes, Portola Hotel & Spa at Monterey Bay does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Portola Hotel & Spa at Monterey Bay currently open?
    This property is closed from 18 March 2020 to 31 August 2020 (dates subject to change).
  • Is parking offered at Portola Hotel & Spa at Monterey Bay?
    Yes. Self-parking costs USD 21.00 per day.
  • Are pets allowed at Portola Hotel & Spa at Monterey Bay?
    Yes, pets are welcome, with a limit of 2 per room and maximum weight of 68 kg per pet. There's a charge of USD 50 per accommodation, per night. Service animals are exempt from fees.
  • What are the check-in and check-out times at Portola Hotel & Spa at Monterey Bay?
    You can check in from 4 PM to 2 AM. Check-out time is noon.
  • Are there restaurants at or near Portola Hotel & Spa at Monterey Bay?
    Yes. Nearby restaurants include Cibo Ristorante Italiano (1-min walk), Crown & Anchor (2-min walk) and Montrio Bistro (3-min walk).

Recent reviews

Fabulous 8.6 From 1,239 reviews

Very good 8.0
Overnight stay
Really comfortable bed, large room with wvetohung you need. Good gym facilit
Sarah, gb1 night trip
Exceptional 10.0
Really can't fault this place
Lovely stay here for a few days. Staff are really attentive, rooms are great, and the location is perfect. Not the cheapest place in town but you get what you pay for. The only minor niggle was the elevators which get very busy particularly when only two of three are working.
Mark, gb3 night family trip
Exceptional 10.0
Perfect for our stay in Monterey
Fabulous! Couldn’t fault it.... everyone was super friendly. Room was spotless although starting to look a bit tired, the only minor was the shower wasn’t very powerful. Parking was super easy and not a bad price. Great location. Great food, very pretty hotel with everything you need on your doorstep!
Gemma, gb1 night romance trip
Exceptional 10.0
Great stay - great staff and location. The only thing that marred the stay was the building works that were going on at the time which could be a little noisy .
Robert, gb3 night romance trip
Exceptional 10.0
Genuinely lovely!
This is a genuinely lovely hotel - warm & friendly staff, spacious public areas, comfortable rooms. It is ideally situated in town, next to the conference centre & close to numerous restaurants, bars (micro brewery attached to the hotel) & Fisherman’s Wharf. There is ample parking in the car park adjacent to the hotel. Note: there is no air con, but our room had a ceiling fan & free standing room fan. Not a problem in October, but could be an issue in the warmer months. If we ever return to Monterey, we will definitely stay here again.
gb2 night romance trip
Very good 8.0
Whale Watching Stop
Hotel was bigger than expected but location was perfect for our Whale Watching trip, just a few steps to the pier! A short walk along the seafront promenade takes you to Cannery Row. Valet parking on site and reception were a little slow but the arrival cookies were a nice touch and plenty of seating in the lobby while you wait. Rooms and bathrooms were nicely styled, beds were smaller than expected though, which was odd because the room was large! Lovely furnished balcony. Very comfortable room though and as only a two night stay, no real reason to complain. Public rooms are quirky, good restaurant and a tourist library add to the appeal. Breakfast was very good and the highlight was meeting our server, who knew far more about British history (and US politics) than we did. Such an interesting lady who we could have chatted to for hours! Really enjoyed our brief visit to Monterey and would recommend the Portola to anyone.
gb2 night family trip
Very good 8.0
Yosemite stay
Totally amazing, exceptionally helpful staff.
David, gb3 night romance trip
Very good 8.0
Standard hotel in a good location
The hotel is nice but quite vast and a little soulless. Room was spacious and clean with nice toiletries. Our tv and coffee machine didn’t work but maintenance came and fixed it pretty quickly. Parking is $20. Good location.
Jade, gb1 night trip with friends
Very good 8.0
Well located and comfortable Monterey Hotel
Lovely hotel in an area close to the main shopping street and the Fisherman's wharf. The room was comfortable but the view from our room, which was meant to have the Harbour view, was not as expected; it only provided a partial view. The service was mixed and could have been better. Although we did not have any meals at the hotel, it certainly had a good restaurant offering breakfast, lunch, dinner, cocktails etc.
Amita, gb2 night romance trip
Exceptional 10.0
Great location
Excellent location, good food and service. Happily return to hotel.😎
Colin, gb1 night romance trip

Portola Hotel & Spa at Monterey Bay

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