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All properties in Monterey, California, United States of America
1 room, 2 adults

Portola Hotel & Spa at Monterey Bay

4-star4 stars
Great for familiesThis property has good facilities for families.
Two Portola Plaza, Monterey, CA, 93940, United States of America

4-star resort with full-service spa, connected to the convention center, near Fisherman's Wharf
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Location
Great location
Vibe
Awesome vibe
Food
Delicious food
Value
Value for money could be better

Portola Hotel & Spa at Monterey Bay

from £159
  • Room, 2 Double Beds
  • Room, 1 King Bed
  • Room, 2 Queen Beds, Harbour View
  • Room, 1 King Bed, Harbour View
  • Room, 2 Double Beds (Portola)
  • Room, 1 King Bed (Portola)
  • Room, 1 Double Bed, Accessible
  • Room, 1 King Bed, Accessible
  • Run of House
  • Room, 1 King Bed, Harbour View
  • Room, 2 Queen Beds, Harbour View

What’s around Portola Hotel & Spa at Monterey Bay

Landmarks

  • In Downtown Monterey
  • Monterey Bay - 12 min walk
  • Cannery Row - 15 min walk
  • Monterey Bay Aquarium - 27 min walk
  • 17-Mile Drive - 40 min walk
  • Fisherman's Wharf - 4 min walk
  • Monterey County Fairgrounds - 44 min walk
  • Monterey Convention Center - 1 min walk

Getting around

  • Monterey, CA (MRY-Monterey Peninsula) - 12 min drive
  • Salinas, CA (SNS-Salinas Municipal) - 35 min drive
  • Watsonville, CA (WVI-Watsonville Municipal) - 36 min drive
  • Salinas Station - 31 min drive

At a glance

Key facts

Hotel size

  • This hotel has 379 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 4 PM-2 AM
  • Check-out time is noon

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID required

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

  • Specific rooms only, restrictions apply *

  • 2 per room (up to 150 lbs)

Internet

  • WiFi in public areas *

  • WiFi and wired Internet access in rooms *

Transport

Parking

  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby
Working away
  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 60000
  • Conference space size (meters) - 5574
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 9
  • Lift
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • English
  • Filipino
  • Spanish

In the room

Home comforts
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Pay movies
  • Cable TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
Food and drink
  • Fridge
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Spa on The Plaza has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs and detox wraps. The spa is equipped with a steam room.

The spa is open daily.

Dining

Jacks Monterey - This restaurant specializes in Californian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Peters B's Craft Brewery - Overlooking the garden, this restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

The Club Room - This restaurant serves breakfast only. Open daily.

Recreation

On Site

  • Fitness facilities
  • Steam room

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

Portola Hotel & Spa at Monterey Bay’s small print

Also known as

  • Portola Hotel Monterey Bay
  • Portola Hotel & Spa at Monterey Bay Monterey
  • Portola Hotel & Spa at Monterey Bay Resort Monterey
  • Portola & At Monterey Monterey
  • Portola Hotel Spa at Monterey Bay
  • Portola Hotel & Spa at Monterey Bay Resort
  • Portola Hotel & Spa at Monterey Bay Monterey
  • Portola Hotel & Spa at Monterey Bay Resort Monterey
  • Portola Hotel
  • Portola Monterey Bay
  • Portola Hotel And Spa At Monterey Bay
  • Portola
  • Portola Hotel Spa at Monterey Bay
  • Portola & At Monterey Monterey
  • Portola Hotel Spa at Monterey Bay
  • Portola Hotel & Spa at Monterey Bay Resort

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • 1 percent destination fee will be charged

Optional extras

Self parking costs USD 21.00 per day with in/out privileges

Valet parking costs USD 25.00 per day with in/out privileges

Buffet breakfast is offered for an extra charge of USD 22.95 for adults and USD 7.99 for children (approximately)

Pets are allowed for an extra charge of USD 50 per accommodation, per night (maximum USD 100 per stay)

WiFi is available in guestrooms for USD 9.95 per 24-hour period (rates may vary)

WiFi is available in public areas for USD 9.95 per night (rates may vary)

Wired Internet access is available in guestrooms for USD 9.95 per 24-hour period (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Fabulous 8.6 From 1,483 reviews

Very good 8.0
Overnight stay
Really comfortable bed, large room with wvetohung you need. Good gym facilit
Sarah, gb1 night trip
Exceptional 10.0
Really can't fault this place
Lovely stay here for a few days. Staff are really attentive, rooms are great, and the location is perfect. Not the cheapest place in town but you get what you pay for. The only minor niggle was the elevators which get very busy particularly when only two of three are working.
Mark, gb3 night family trip
Exceptional 10.0
Perfect for our stay in Monterey
Fabulous! Couldn’t fault it.... everyone was super friendly. Room was spotless although starting to look a bit tired, the only minor was the shower wasn’t very powerful. Parking was super easy and not a bad price. Great location. Great food, very pretty hotel with everything you need on your doorstep!
Gemma, gb1 night romance trip
Exceptional 10.0
Great stay - great staff and location. The only thing that marred the stay was the building works that were going on at the time which could be a little noisy .
Robert, gb3 night romance trip
Exceptional 10.0
Genuinely lovely!
This is a genuinely lovely hotel - warm & friendly staff, spacious public areas, comfortable rooms. It is ideally situated in town, next to the conference centre & close to numerous restaurants, bars (micro brewery attached to the hotel) & Fisherman’s Wharf. There is ample parking in the car park adjacent to the hotel. Note: there is no air con, but our room had a ceiling fan & free standing room fan. Not a problem in October, but could be an issue in the warmer months. If we ever return to Monterey, we will definitely stay here again.
gb2 night romance trip

Portola Hotel & Spa at Monterey Bay

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